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Branch Operations · Available now

Control each transfer from draft through provider confirmation.

A branch team records a vault transfer against an organization, owner and settlement party, then defines the debit and credit accounts that carry its amount. The transfer stays connected to its attachments, review decision, provider evidence and operation receipt.

  • No per-user fees
  • Manual work is free
  • Configure it in Proto
OverviewTransfers in progress
Branch Operations · Vault transfers

Transfers in progress

Vault transfers in one list

New vault transfer
Vault transfers in view
6
Total amount USD
3,610
Draft
2
Review
1
Draft2
Move cash from central vault to Oak StreetEastbank Cash Services
140
22 Oct
Return damaged notes for processingNorthfield Settlement Bank
820
01 Nov
Add
Review1
Return surplus notes from North Harbor branchNorthfield Settlement Bank
830
12 Oct
Add
Authorized1
Replenish Eastgate branch cash drawersRiver Gate Armored Services
520
17 Oct
Add
Submitted1
Transfer sealed coin bags to RiverbendCedar Valley Reserve Bank
570
15 Oct
Add
Pending1
Fund weekend cash demand at Mill SquareRiver Gate Armored Services
730
01 Nov
Add
Move cash from central vault to Oak StreetVault transfers · VT-54458
Draft
Amount USD140
Requested at22 Oct
OwnerMarcus Bell
PartyEastbank Cash Services
Review transferVT-54458 · Move cash from central vault to Oak Street

Credit Reviewer approves or rejects the transfer revision.

Waiting for Credit Reviewer
ApproveReturn
Example screen with sample data
Tables, ready to use
15
Saved views
12
Roles with set permissions
5
Reports and dashboards
8
Features

Work from the transfer record

Every feature works on the same records. Pick one to see the screen your team works in.

Vault transfers

Follow a transfer from the first request through confirmed provider effect.

  • Request
  • Decision
  • Outcome
  • Vault transfers
  • Transfer accounts
  • Credit decisions
  • Assessment evidence
  • Operation receipts
  • Record attachments
Explore vault transfers
OverviewConfirmed transfers
Branch Operations · Vault transfers

Confirmed transfers

Vault transfers

New
Record numberSubjectConfirmed atAmount USDProvider instruction IDParty
VT-70352Move cash from central vault to Oak Street25 Oct390CVR-TRF-2026-2201Northfield Settlement Bank
VT-98641Return surplus notes from North Harbor branch21 Oct760HCC-TRF-2026-2202Granite Hill Treasury Bank
VT-13779Replenish Eastgate branch cash drawers20 Oct460NSB-TRF-2026-2203Pinecrest Banking Trust
VT-55956Transfer sealed coin bags to Riverbend13 Oct860RGA-TRF-2026-2204Willow Point Clearing
VT-70511Fund weekend cash demand at Mill Square04 Nov730PBT-TRF-2026-2205Eastbank Cash Services
6 of 6 records
Move cash from central vault to Oak StreetVault transfers · VT-70352
Confirmed at25 Oct
Amount USD390
Provider instruction IDCVR-TRF-2026-2201
PartyNorthfield Settlement Bank
Example screen with sample data
Process

Follow the provider outcome

From transfer request to verified balance ships ready to use. One step needs a named approval before the work moves on: Review transfer (Credit Reviewer).

Drag a card to another stage, or focus it and use the arrow keys. It updates to match the stage.

  1. Prepare transfer

    Record the organization, owner, party and amount.

    Move cash from central vault to Oak StreetVT-54458 · Case Analyst
    Prepare transferBy Case Analyst
  2. Review transfer

    A Credit Reviewer decides on the submitted revision.

    Move cash from central vault to Oak StreetVT-54458 · Credit Reviewer
    Review transferBy Credit Reviewer
    ApprovalCredit Reviewer approves or rejects the transfer revision.
  3. Submit instruction

    Track the provider instruction on the authorized transfer.

    Move cash from central vault to Oak StreetVT-54458 · Case Analyst
    Submit instructionBy Case Analyst
  4. Confirm provider effect

    Use verified confirmation or settlement evidence.

    Move cash from central vault to Oak StreetVT-54458 · Credit Reviewer
    Confirm provider effectBy Credit Reviewer
  5. Reconcile account

    Match source movements by account, amount and date.

    Move cash from central vault to Oak StreetVT-54458 · Credit Reviewer
    Reconcile accountBy Credit Reviewer
  6. Verify completion

    Check receipt claims against persisted effects.

    Move cash from central vault to Oak StreetVT-54458 · Credit Reviewer
    Verify completionBy Credit Reviewer
Inside a record

Connect provider evidence

Open any vault transfer to see its applications, the roles that work on it, its process stages and its approvals on one page.

  1. 1
    Record details

    Amount USD, Requested at, Owner and Party.

  2. 2
    Applications

    Each line is linked to this vault transfer.

  3. 3
    Who works on it

    Case Analyst and Admin, each with their own permissions.

  4. 4
    Process stages

    Prepare transfer, with the role that acts.

  5. 5
    Approvals

    Review transfer, with who decides.

Transfers in progressMove cash from central vault to Oak Street
Branch Operations · Vault transfers

Move cash from central vault to Oak Street

Eastbank Cash Services · Draft

Log activity
1
Record details
Amount USD140
Requested at22 Oct
OwnerMarcus Bell
PartyEastbank Cash Services
2
Applications

Move cash from central vault to Oak Street

IdStatusApplicant
APP-2026-0311DraftOak Street branch
APP-2026-0312SubmittedNorth Harbor branch
APP-2026-0313ApprovedEastgate branch
Applications
6
Total initial deposit USD
2,490
3

Who works on it

  • Case AnalystManage Applications, record attachments, vault transfers
  • AdminManage Organizations, Parties, People
4

Process stages

  • Prepare transferCase Analyst
5

Approvals

  • Review transferCredit Reviewer
    Approved
Example screen with sample data
Approvals

Decisions tied to the revision

Credit Reviewers decide on a revision through the review path; the preparer cannot approve their own submission.

OverviewApprovals
Branch Operations · Overview

Approvals

Signed in as Credit Reviewer

Waiting for you

4 To review1 Overdue2 Decided todayOnly mine
0 selectedApproveReturn
  • VT-12669Move cash from central vault to Oak Street
    River Gate Armored ServicesRequested by Mateo Silva
    Waiting0dActions
  • VT-42456Return surplus notes from North Harbor branch
    Northfield Settlement BankRequested by Evelyn Brooks
    Waiting4dActions
  • VT-97074Replenish Eastgate branch cash drawers
    Pinecrest Banking TrustRequested by Rosa Delgado
    Waiting5dActions
  • VT-74618Transfer sealed coin bags to Riverbend
    Pinecrest Banking TrustRequested by Marcus Bell
    Waiting3dActions

Who approves what

DecisionApprover
Review transferA Credit Reviewer decides on the submitted revision.Credit Reviewer
1 approval rule · set per role in Proto
Example screen with sample data
Roles

A workspace for each role

Everyone opens Branch Operations to the work that is theirs. Pick a role to see what it starts with.

Credit Reviewer

Reviews eligible transfer revisions independently and reconciles operational evidence. Approve or reject through guarded actions only; no unrestricted editing of protected or executed records; a reviewer cannot approve their own submission.

This is the first screen this role sees.

OverviewTransfers in progress

Transfers in progress

Vault transfers · Credit Reviewer

Draft2
Move cash from central vault to Oak StreetEastbank Cash Services
140
22 Oct
Return damaged notes for processingNorthfield Settlement Bank
820
01 Nov
Add
Review1
Return surplus notes from North Harbor branchNorthfield Settlement Bank
830
12 Oct
Add
Authorized1
Replenish Eastgate branch cash drawersRiver Gate Armored Services
520
17 Oct
Add
Submitted1
Transfer sealed coin bags to RiverbendCedar Valley Reserve Bank
570
15 Oct
Add
Pending1
Fund weekend cash demand at Mill SquareRiver Gate Armored Services
730
01 Nov
Add
Example screen with sample data
Reports

See the exceptions that need attention

Read transfer decisions, provider outcomes and account differences from their records.

Overview
Branch Operations · Overview

Branch Operations dashboard

This quarter

Applications in view
6
Total initial deposit USD
2,490
Draft
2
Submitted
2

Vault transfers by status

How far records got this quarter

StageReachedStep
Draft34
Review2162%
Authorized1257%
Submitted975%

Amount USD by status

Sample totals per stage

10.0k0
10.0kDraft
6.0kReview
4.0kAuthorized
3.0kSubmitted
7.0kPending
Example screen with sample data
  1. 01Transfer status by organization

    Group transfer amounts by organization and current status.

  2. 02Reviewer decisions

    Show each decision, reviewer, source revision, reason and decision date.

  3. 03Provider instruction follow-up

    Find submitted or pending transfers with their provider instruction identifiers and value dates.

  4. 04Account application outcomes

    Compare application status, submitted date, decision date and provider application identifier.

  5. 05Reconciliation exceptions by account

    Group exception movements by financial account, occurrence date and amount.

  6. 06Provider snapshot history

    Read dated ledger and available balances for each financial account.

  7. 07Operation receipt outcomes

    Inspect result state, expected revision, external reference and failure reason by operation key.

  8. 08Transfer account balance

    Compare debit and credit amounts for each transfer.

Controls

Verify the actual effect

Each stage, from transfer request to verified balance, names the role that acts and the status it records, so a change is never anonymous.

OverviewFrom transfer request to verified balance
Branch Operations · Process

From transfer request to verified balance

Each stage, the role that acts and the status it records

Process stages
8
Approval steps
1
Roles involved
2
Tables touched
10
Attach supporting evidence
Case Analyst
StatusDraft → Review
RecordsRecord attachments
Review transferApproval
Credit Reviewer
StatusReview → Authorized
RecordsCredit decisions
Submit instruction
Case Analyst
StatusAuthorized → Submitted
From transfer request to verified balance
  1. Start
    Attach supporting evidenceDraft → Review
    Record attachments
  2. Approval
    Review transferReview → Authorized
    Credit decisions
  3. Step
    Submit instructionAuthorized → Submitted
    Case Analyst
  4. Step
    Confirm provider effectSubmitted → Pending → Confirmed
    Assessment evidence
Example screen with sample data
AI agent

Prepare the next decision with Proto

Use Proto to prepare and inspect branch cases with a person making each decision.

It can

  • Case Analyst: Find draft transfers for an owner, summarize the account scope and list supporting documents to check.
  • Credit Reviewer: Bring the submitted revision, account rows, attachments and prior decisions together for examination.
  • Auditor: Trace a confirmed transfer through provider evidence, decision and operation receipt.
  • App Administrator: Review organization and person assignments before an access rehearsal.

Stays with a person

  • A person makes the independent review decision and verifies the provider’s actual effect.
  • Proto can prepare the case and point to inconsistent identifiers, amounts or dates.
  • It should leave an uncertain receipt or unmatched movement for the named reviewer rather than treating it as complete.
Integrations

Connects to the tools you use

Set up connections through ERP.AI and Proto workflows, with every change logged.

  • Branch Operations
  • Financial provider
  • Account statement source
Data model

Your data, in tables you can change

Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.

Browse all 15 tables
15tables
  • Vault transfers6
  • Transfer accounts6
  • Review and decisions5
  • Provider evidence4
  • Account applications5
  • Reconciliation6
Implementation

Roll out one team at a time

Start with one team and one process, then add the rest once the basics are running.

  1. Set scope

    Choose the first organization, its active people and eligible settlement parties.

  2. Load accounts

    Record provider and external account identifiers, currency, ownership and opening snapshot dates.

  3. Agree review

    Decide who prepares, who independently reviews and which evidence supports authorization and confirmation.

  4. Connect provider evidence

    Map instruction, application, event and snapshot identifiers into their matching records.

  5. Rehearse a cycle

    Follow a transfer from Draft to decision, provider effect and reconciliation; include a rejection and an exception.

Pricing

$0per user

The base account and everyday work in the ERP.AI app are free, for every user.

  • No per-user or per-seat fees
  • Viewing, editing, approving and exporting records in the app is free
  • Pay only for machine work: API calls, imports, workflows and AI agents
  • Prepaid credits from $5. Purchased credits never expire

Pricing details

Machine work rate card Included per $1 of credit

Machine work rate card
UsagePer $1
Record reads (list, filter, get)20,000
Search or aggregate queries4,000
Record writes4,000
Imported or synced records200,000
Workflow runs2,000
AI agent runs2,000
Scheduled jobs or webhooks20,000
File uploads (MB)2,000
CSV or PDF exports100
FAQ

Questions, answered

Scope, rollout and pricing for Branch Operations.

All questions
How do I get started?

Click Get started, then use Proto to configure Branch Operations for your business. Start with one organization, its active accounts and a representative transfer from preparation through reconciliation.

Who prepares a transfer?

A Case Analyst records the organization, owner, party, amount and account scope, then attaches the supporting documents.

Who approves a transfer?

A Credit Reviewer examines the submitted revision independently and records a decision and reason. The preparer cannot approve their own submission.

When is a transfer confirmed?

Confirmation follows verified provider confirmation or settlement evidence. Submission and a provider instruction identifier are earlier steps.

How are account directions shown?

Transfer account rows carry debit or credit direction, amount and the financial account linked to the parent transfer.

What happens to a rejected request?

The decision and its reason remain linked to the transfer. The team can inspect the rejected case and prepare a changed revision for review.

How does an account application relate to a transfer?

An application references its parent vault transfer and organization. It holds applicant, deposit, review and provider application details.

When is an application complete?

A completed application follows actual provider authority. An internal approval is an earlier decision.

How is a provider movement matched?

The account, amount and confirmed occurrence date must agree with the transfer. A difference remains Unmatched or enters Exception for investigation.

What does an operation receipt show?

It records the action, expected revision, operation key, result and effect references so the team can verify what actually persisted.

Set up Branch Operations your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started

A personal agent for your business

Get started with Proto

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