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Campground / RV Park Mgmt
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Campground / RV Park Mgmt · Available now

Plan stays, service units and review guest charges.

A campground or RV park team can keep each booking on a Reservations record linked to a guest party and a bookable unit. Arrival and departure dates, guest count, nightly rate and reservation status give the Property Manager a shared basis for planning the stay.

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OverviewRequested Stays
Campground / RV Park Mgmt · Reservations

Requested Stays

Reservations in one list

New reservation
Reservations in view
6
Total guest count
172
Requested
6
Reservation numberGuestUnitArrival dateDeparture dateGuest count
RSR-23720Mateo CruzMeadow site 21, pull-through12 Oct17 Oct36
RSR-33733Amir WallaceOak loop site 16, full hookup13 Oct18 Oct27
RSR-14911Mateo CruzLakeside site 9, electric11 Oct13 Oct35
RSR-22825Felix MorganLakeside site 9, electric13 Oct17 Oct37
RSR-90372Felix MorganCreekside cabin 211 Oct18 Oct17
6 of 6 records
Mateo CruzReservations · RSR-23720
Requested
UnitMeadow site 21, pull-through
Arrival date12 Oct
Departure date17 Oct
Guest count36
Confirm stayRSR-23720 · Mateo Cruz

Property Manager approves the guest's dates, unit and agreed rate.

Waiting for Property Manager
ApproveReturn
Example screen with sample data
Tables, ready to use
12
Saved views
14
Roles with set permissions
5
Reports and dashboards
8
Features

The stay, unit and guest account in view

Every feature works on the same records. Pick one to see the screen your team works in.

Reservations

Follow a guest's requested stay from arrival planning through departure.

  • Requested stays
  • Active stays
  • Departure review
  • Reservations
  • Parties
  • Units
  • Rate plans
  • Amenity bookings
  • Service tasks
Explore reservations
OverviewDeparture Review
Campground / RV Park Mgmt · Reservations

Departure Review

Reservations

New
Reservation numberGuestUnitDeparture dateStatus
RSR-29812Nadia HassanOak loop site 16, full hookup21 OctChecked out
RSR-40628Emma RiosPine loop site 4, back-in11 OctChecked out
RSR-33193Oliver ShahCreekside cabin 229 OctChecked out
RSR-65835Felix MorganOak loop site 16, full hookup18 OctChecked out
RSR-19061Felix MorganLakeside site 9, electric23 OctChecked out
6 of 6 records
Nadia HassanReservations · RSR-29812
Checked out
UnitOak loop site 16, full hookup
Departure date21 Oct
Example screen with sample data
Process

From a requested visit to a ready unit

Requested stay to reviewed departure ships ready to use. 2 steps need a named approval before the work moves on: Confirm stay (Property Manager) and Review charges (Operations Reviewer).

Drag a card to another stage, or focus it and use the arrow keys. It updates to match the stage.

  1. Capture request

    Keep the party, dates, headcount and preferred unit together for review.

    Mateo CruzRSR-23720 · Property Manager
    Capture requestBy Property Manager

  2. Check unit and rate

    Compare capacity, operating condition and the dated nightly rate before offering a stay.

    Mateo CruzRSR-23720 · Property Manager
    Check unit and rateBy Property Manager

  3. Confirm stay

    Property Manager reviews the requested booking before it becomes a confirmed stay.

    Mateo CruzRSR-23720 · Property Manager
    Confirm stayBy Property Manager
    ApprovalProperty Manager approves the guest's dates, unit and agreed rate.

  4. Deliver stay

    Link check-in, amenity bookings and assigned work to the active reservation.

    Mateo CruzRSR-23720 · Property Manager
    Deliver stayBy Property Manager

  5. Review charges

    Operations Reviewer examines charge evidence before Finance Officer records the outcome.

    Mateo CruzRSR-23720 · Operations Reviewer
    Review chargesBy Operations Reviewer
    ApprovalOperations Reviewer reviews the evidence; Finance Officer records the posting or correction.

  6. Close departure

    Review receipts and charges, then hand the unit to cleaning before its next stay.

    Mateo CruzRSR-23720 · Property Manager
    Close departureBy Property Manager

Start with Request to confirmation

Inside a record

Bring outside outcomes to the right stay

Open any reservation to see its amenity bookings, the roles that work on it, its process stages and its approvals on one page.

  1. 1
    Record details

    Unit, Arrival date, Departure date and Guest count.

  2. 2
    Amenity bookings

    Each line is linked to this reservation.

  3. 3
    Who works on it

    Property Manager, Finance Officer and Front Desk Agent, each with their own permissions.

  4. 4
    Process stages

    Capture request and Confirm stay, with the role that acts.

  5. 5
    Approvals

    Confirm stay and Review charges, with who decides.

Requested StaysMateo Cruz
Campground / RV Park Mgmt · Reservations

Mateo Cruz

Meadow site 21, pull-through · Requested

Log activity
1
Record details
UnitMeadow site 21, pull-through
Arrival date12 Oct
Departure date17 Oct
Guest count36
2
Amenity bookings

Mateo Cruz

Booking numberAmenity typeAmenity name
AB-46147RestaurantCanoe launch morning slot
AB-71869SpaPavilion family picnic
AB-99264RestaurantGuided nature walk
Amenity bookings
6
Total guest count
102
3

Who works on it

  • Property ManagerManage amenity bookings, Parties, rate plans, Reservations…
  • Finance OfficerManage folio charges, Payments, utility charges
  • Front Desk AgentManage amenity bookings, service tasks
4

Process stages

  • Capture requestProperty Manager, Front Desk Agent
  • Confirm stayProperty Manager
5

Approvals

  • Confirm stayProperty Manager
    Approved
  • Review chargesOperations Reviewer
    Waiting
Example screen with sample data
Approvals

Booking and charge decisions with a named owner

Inspects booking, service and financial evidence before a reviewed outcome.

OverviewApprovals
Campground / RV Park Mgmt · Overview

Approvals

Signed in as Property Manager

Waiting for you

4 To review1 Overdue2 Decided todayOnly mine
0 selectedApproveReturn
  • FC-57625Extra electric usage for site 12
    Hassan tent stay, site 7Requested by Property Manager
    Draft2dActions
  • FC-27577Two firewood bundles
    Shah autumn stay, site 4Requested by Property Manager
    Draft4dActions
  • FC-82609Late checkout for cabin 2
    Bennett family stay, site 21Requested by Property Manager
    Draft2dActions
  • FC-27278Propane refill at camp store
    Morgan holiday stay, site 16Requested by Property Manager
    Draft4dActions

Who approves what

DecisionApprover
Confirm stayProperty Manager reviews the requested booking before it becomes a confirmed stay.Property Manager
Review chargesOperations Reviewer examines charge evidence before Finance Officer records the outcome.Operations Reviewer
2 approval rules · set per role in Proto
Example screen with sample data
Who can approve what
Roles

A workspace for each role

Everyone opens Campground / RV Park Mgmt to the work that is theirs. Pick a role to see what it starts with.

Property Manager

Owns stays and service setup, planning and assigned operational work.

This is the first screen this role sees.

OverviewActive Stays

Active Stays

Reservations · Property Manager

Confirmed3
Isla ChenCreekside cabin 2
18 Oct
Felix MorganPine loop site 4, back-in
04 Nov
Mateo CruzCedar cabin 5
12 Oct
Add
Checked in3
Zara BennettPine loop site 4, back-in
11 Oct
Oliver ShahRiverside site 12, full hookup
19 Oct
Isla ChenRiverside site 12, full hookup
26 Oct
Add
Example screen with sample data

Roles and permissions

Reports

See arrivals, service and account status

Answer booking, unit, service and guest-account questions from linked records.

Overview
Campground / RV Park Mgmt · Overview

Campground / RV Park Mgmt dashboard

This quarter

Service tasks in view
6
Cleaning
2
Maintenance
2
Guest service
2

Reservations by status

How far records got this quarter

StageReachedStep
Requested47
Confirmed1021%
Checked in330%
Checked out133%

Guest count by status

Sample totals per stage

1.0k0
-1000Requested
0Confirmed
1.0kChecked in
-3000Checked out
-1000Cancelled
Example screen with sample data
  1. 01Reservation Status by Unit

    Which units have requested, confirmed or checked-in stays?

  2. 02Arrivals and Departures

    Which guest party and unit are tied to each dated stay?

  3. 03Rate Periods by Unit Type

    Which nightly amount and minimum-night rule cover a unit type and date range?

  4. 04Service Work by Assignee

    Which tasks are due, in progress or complete for each staff member?

  5. 05Amenity Bookings by Type

    What restaurant or spa bookings are planned against active stays?

  6. 06Charges by Reservation

    Which folio and outlet charges are draft, posted or voided for a guest account?

  7. 07Payments by Status

    Which receipts are pending, confirmed or refunded?

  8. 08Unit Operating Status

    Which units are available, occupied, cleaning or in maintenance?

All reports and dashboards

Who it's for

Fit the operating pattern of your property

See how Campground / RV Park Mgmt fits your kind of team.

Single-property parks

Keep one property's stays, units and service work in a shared operating record.

Seasonal-stay operators

Review longer stays against dated rate periods and unit capacity.

Parks with guest amenities

Connect restaurant or spa bookings and outlet charges to the guest stay.

Controls

Keep decisions tied to their evidence

Each stage of requested stay to reviewed departure names the role that acts and the status it records, so a change is never anonymous.

OverviewRequested stay to reviewed departure
Campground / RV Park Mgmt · Process

Requested stay to reviewed departure

Each stage, the role that acts and the status it records

Process stages
10
Approval steps
2
Roles involved
4
Tables touched
10
Confirm stayApproval
Property Manager
StatusRequested → Confirmed
RecordsReservations, Units
Deliver stay
Property Manager, Front Desk Agent
StatusConfirmed → checked in
RecordsService tasks, Reservations, Units
Complete service work
Front Desk Agent
StatusOpen → Assigned → in progress → Completed
RecordsService tasks, People
Requested stay to reviewed departure
  1. Start
    Confirm stayRequested → Confirmed
    Reservations
  2. Step
    Deliver stayConfirmed → checked in
    Service tasks
  3. Step
    Complete service workOpen → Assigned → in progress → Completed
    Service tasks
  4. Approval
    Review chargesDraft → Posted
    Operations Reviewer
  5. Step
    Reconcile paymentsPending → Confirmed
    Finance Officer
Example screen with sample data

See each stage in detail

AI agent

Ask Proto to prepare the next handoff

Use Proto to help staff find, prepare and review reservation work.

It can

  • Property Manager: Show requested stays, unit capacity and dated rate periods before a booking decision.
  • Front Desk Agent: Find the active reservation for an amenity booking or a service task.
  • Finance Officer: Bring together posted charges, pending receipts and confirmed payments for a selected stay.
  • Operations Reviewer: Show the reservation and linked charge evidence for a review.

Stays with a person

  • Confirmation, charge approval, payment acknowledgment and a unit's return to available depend on the responsible person and the evidence they review.
  • Keep the record identity and source outcome visible when Proto prepares a change.
  • Review linked guest, unit and reservation details before accepting it.
  • The team remains responsible for the operating decision and for any external payment or accounting service it connects.

Set up an agent

Integrations

Connects to the tools you use

Set up connections through ERP.AI and Proto workflows, with every change logged.

  • Campground / RV Park Mgmt
  • Payment service
  • Accounting ledger
  • Restaurant or spa system
Data model

Your data, in tables you can change

Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.

Browse all 12 tables
12tables
  • Reservations9
  • Units and rate plans4
  • Guest parties6
  • Service tasks5
  • Amenities and utility charges5
  • Folio and payments5
Implementation

Roll out one team at a time

Start with one team and one process, then add the rest once the basics are running.

  1. Set the operating rules

    Define unit types, capacity, status use, rate periods and who can confirm a requested stay. Decide how the team checks overlapping dates and date changes.

  2. Load the booking base

    Bring in unit records, guest parties and current reservations with their links and agreed nightly rates. Review a returning guest and a group booking.

  3. Add service work

    Connect staff users to People records. Rehearse an amenity booking and an assigned task against an active stay.

  4. Add guest-account review

    Decide charge approval and correction rules. Bring in posted charges and confirmed payment evidence with reservation references.

  5. Rehearse departure

    Reconcile the account or acknowledge what remains outstanding, then check checkout, pending receipts, the cleaning inspection and the unit’s return to available before expanding to the full property.

Read the implementation plan

Pricing

$0per user

The base account and everyday work in the ERP.AI app are free, for every user.

  • No per-user or per-seat fees
  • Viewing, editing, approving and exporting records in the app is free
  • Pay only for machine work: API calls, imports, workflows and AI agents
  • Prepaid credits from $5. Purchased credits never expire

Pricing details

Machine work rate card Included per $1 of credit

Machine work rate card
UsagePer $1
Record reads (list, filter, get)20,000
Search or aggregate queries4,000
Record writes4,000
Imported or synced records200,000
Workflow runs2,000
AI agent runs2,000
Scheduled jobs or webhooks20,000
File uploads (MB)2,000
CSV or PDF exports100
FAQ

Questions, answered

Scope, rollout and pricing for Campground / RV Park Mgmt.

All questions
How do I get started?

Click Get started, then use Proto to configure Campground / RV Park Mgmt for your business. Start with a small set of units, one rate period and a complete requested-stay-to-departure case before loading the wider property.

How is a guest linked to a stay?

Each reservation points to a party record. The reservation holds the visit dates, unit, headcount, nightly rate and status so returning guests can have distinct stays.

How do I see whether a unit is ready?

Review the unit's available, occupied, cleaning or maintenance status alongside the reservation dates and service work. Property Manager confirms readiness after the relevant handoff.

Can I use different nightly rates by date?

Rate plans hold a start and end date, unit type, nightly rate and minimum-night rule. Record the agreed nightly rate on each reservation after review.

How are restaurant or spa bookings handled?

Front Desk Agent records the amenity type, name, start time and guest count against the selected reservation. A related financial charge is reviewed separately.

Who owns cleaning and maintenance work?

Service tasks record task type, due time, unit, reservation and assigned People record. Property Manager and Front Desk Agent use the task status to hand work between shifts.

What counts as a received payment?

Finance Officer reviews the Payments status and reference. A confirmed receipt can be compared with posted charges; a pending record waits for its actual outcome.

How are incorrect charges corrected?

Finance Officer reviews the reservation and evidence with Operations Reviewer, then uses the charge's posted or voided status according to the property's correction policy.

Can I connect a payment or outlet system?

Yes. Define the source of truth for each outside outcome, its reference and who reconciles it against the reservation. Test corrected and repeated messages before daily use.

Does an amenity booking create a charge?

The booking and charge are separate records. Finance Officer records the outlet charge against the same reservation with its name, date, amount and status, then reviews it against the booking evidence.

Set up Campground / RV Park Mgmt your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

Start now Download Proto

How to get started

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