Evidence

Supporting documents stay linked to the application they explain. Each evidence record carries a title, attachment, document date, external reference and a verification value. The verifying person is recorded separately from the operator who prepares the application. The attachment and its verification value belong to the same application. A named verifier can be traced through the person reference. The reviewer reads that record with the requirement outcome before making an independent decision on the source revision.

• Prepare the case. An operator attaches a document to a submitted request and records its external reference. Its verification value remains No until a named person checks it. The reviewer opens the application and compares the evidence with the relevant requirement outcome before deciding on the frozen revision.
• Keep a named owner. The operator attaches the document to the correct application and records its date or external reference. A named person checks it and records the verification value.
• Preserve the trace. The evidence stays linked to the case after a review decision. If a delivered application is corrected, the earlier evidence remains available beside the successor review.

Agree which documents are required for each public service and who is authorized to verify them. Define a consistent title and external reference scheme so a later correction can identify the same source. Keep the attachment and its verification record together in the case. Agree which document types matter for each public service and who can verify them. Use a consistent external reference when an attachment arrives from another source. Rehearse the case where a document belongs to the wrong application.

Use one application with an attachment and check its title, date, verification value and verifying person. The requirement line should point to the same case. When the application goes for review, the reviewer should be able to inspect the document alongside the current requirement outcomes and case history. Choose one document marked No and ask the verifier to locate its attachment, date and source application. After verification, ask the reviewer to compare it with the requirement outcome and the pending decision’s source revision.

• Evidence To Verify — Open documents marked No with their application and verifier.
• Submitted Applications — Return to the case before deciding whether its evidence is complete.

See application review for evidence checks before validation and executed revision correction for later changes.