Client bookings

A booking joins a client organization to a named kitchen and start and end dates. It also carries attendee count, slot rate and lifecycle status. Property Manager uses that record to follow a request from intake through confirmation, kitchen use and completion. The client record keeps contact information beside the operational history.

Requested calls for the coordinator’s capacity and overlap check. Confirmed is a commitment the front desk can prepare for. In progress identifies kitchen time being delivered. Completed closes the operational booking, while Cancelled records one that will not proceed. Those values distinguish a future request from a confirmed commitment.

• Client identity. Keep the organization’s name, email and phone on one record.
• Booking identity. Use the booking number to connect charges, payments, add-ons and tasks.
• Lifecycle review. Let status and interval show the next decision due.

Decide who creates and changes clients, who owns booking intake, and who approves a requested interval. Property Manager manages clients and bookings; Front Desk Agent can view them and capture linked work. A confirmation decision should use the same client and kitchen identity that later records will reference.

Set a practical rule for changes after confirmation. A changed end date can affect kitchen availability, task timing and charges. The editor should inspect linked records before promising the new interval. On cancellation, review open tasks and pending financial records against the booking. Agree how the team tells the client which booking number to use for follow-up.

A food business requests a kitchen for a planned production window. Property Manager creates or selects the client, chooses a kitchen and enters the interval, attendee count and slot rate. Kitchen Coordinator checks capacity and other active intervals. Once confirmed, Front Desk Agent can prepare a cleaning or client service task tied to it. Finance Officer can later record a booking charge and payment against that booking, preserving the event behind each amount.

During the booked window, Property Manager marks the booking in progress. The team records service work and add-on activity against it. Before completion, Property Manager reviews posted charges and confirmed payments and agrees with Finance Officer how to handle any remaining amount. The completed booking remains available for financial and operational follow-up.

• Requested Bookings — Client requests awaiting a kitchen decision.
• Confirmed Bookings — Committed kitchen time ready for preparation.
• Completed Bookings — Finished sessions available for financial review.

Use request and confirmation for intake, then booking delivery for work after confirmation.