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DNS & Domain Management · Available now

Keep domain ownership and DNS decisions together.

DNS & Domain Management keeps owned domains, their registrars, renewal dates and accountable owners beside the DNS entries associated with each domain. A portfolio reviewer checks the domain details with the owner.

Start now Download Proto
  • No per-user fees
  • Manual work is free
  • Configure it in Proto
OverviewChange review inbox
DNS & Domain Management · Changes

Change review inbox

Changes in one list

New change
Changes in view
6
Low
2
Medium
2
High
2
SummaryServiceRiskScheduled startScheduled endRollback plan
Raise TTL before DNS cutoverBilling notificationsLow20 Oct27 OctRestore prior A record and lower TTL
Replace legacy mail exchangerStatus pageMedium19 Oct23 OctReapply previous MX priorities
Correct portal CNAME targetStatus pageHigh20 Oct22 OctReturn CNAME to former endpoint
Investigate resolver timeout spikeCustomer portalLow12 Oct14 OctRestore saved zone snapshot
Restore missing TXT verificationStatus pageMedium01 Nov06 NovDisable new redirect and republish
6 of 6 records
Raise TTL before DNS cutoverChanges · CHN-93977
Low
ServiceBilling notifications
Scheduled start20 Oct
Scheduled end27 Oct
Rollback planRestore prior A record and lower TTL
StatusReview
Portfolio reviewCHN-93977 · Raise TTL before DNS cutover

Portfolio Reviewer decides whether the domain details are ready for DNS work.

Waiting for Portfolio Reviewer
ApproveReturn
Example screen with sample data
Tables, ready to use
12
Saved views
16
Roles with set permissions
6
Reports and dashboards
8
Features

See domains and DNS work together

Every feature works on the same records. Pick one to see the screen your team works in.

Domains

Domains records and operating decisions for the domain and service team.

  • Ownership
  • Evidence
  • Follow-through
  • Domains
Explore domains
OverviewDomain portfolio
DNS & Domain Management · Domains

Domain portfolio

Domains

New
Domain nameRegistrarExpires atAuto renewOwner
harborpointworks.comNorthbank Registrar18 OctJonah Park
willowcreststudio.comLinden Domain Registry14 OctNia Okafor
northfieldledger.comCedar Name Services18 OctMaya Shah
copperlaneoffice.comWesthaven Domains13 OctPriya Menon
pinefordservices.comGranite Registry21 OctNia Okafor
6 of 6 records
harborpointworks.comDomains · DMN-88612
RegistrarNorthbank Registrar
Expires at18 Oct
Auto renew✓
OwnerJonah Park
Example screen with sample data
Process

From domain intake to provider response

Domain and DNS review ships ready to use. 2 steps need a named approval before the work moves on: Portfolio review (Portfolio Reviewer) and Record approval (DNS Reviewer).

Drag a card to another stage, or focus it and use the arrow keys. It updates to match the stage.

  1. Domain intake

    Record the owned name, registrar, expiration, renewal choice and owner.

    Raise TTL before DNS cutoverCHN-93977 · Domain Owner
    Domain intakeBy Domain Owner

  2. Portfolio review

    The Portfolio Reviewer checks the registration context and records the decision.

    Raise TTL before DNS cutoverCHN-93977 · Portfolio Reviewer
    Portfolio reviewBy Portfolio Reviewer
    ApprovalPortfolio Reviewer decides whether the domain details are ready for DNS work.

  3. Record proposal

    Prepare the domain-linked DNS entry with its type, host, value and TTL.

    Raise TTL before DNS cutoverCHN-93977 · Domain Owner
    Record proposalBy Domain Owner

  4. Record approval

    The DNS Reviewer decides whether the proposed entry may be requested for publication.

    Raise TTL before DNS cutoverCHN-93977 · DNS Reviewer
    Record approvalBy DNS Reviewer
    ApprovalDNS Reviewer approves the proposed entry before publication is requested.

  5. Publication request

    Arrange publication of the approved entry with the chosen provider.

    Raise TTL before DNS cutoverCHN-93977 · DNS Reviewer
    Publication requestBy DNS Reviewer

  6. Provider acknowledgment

    Match the provider response to the approved entry before marking it Published.

    Raise TTL before DNS cutoverCHN-93977 · Integration Operator
    Provider acknowledgmentBy Integration Operator

Start with Domain and DNS review

Inside a record

Keep service context beside domain work

Open any change to see the roles that work on it, its process stages and its approvals on one page.

  1. 1
    Record details

    Service, Scheduled start, Scheduled end and Rollback plan.

  2. 2
    Linked records

    Records linked to this change.

  3. 3
    Who works on it

    Domain Owner, DNS Reviewer and Service Operator, each with their own permissions.

  4. 4
    Process stages

    Change planning and Change approval, with the role that acts.

  5. 5
    Approvals

    Portfolio review and Record approval, with who decides.

Change review inboxRaise TTL before DNS cutover
DNS & Domain Management · Changes

Raise TTL before DNS cutover

Billing notifications · Low

Log activity
1
Record details
ServiceBilling notifications
Scheduled start20 Oct
Scheduled end27 Oct
Rollback planRestore prior A record and lower TTL
3

Who works on it

  • Domain OwnerManage Domains
  • DNS ReviewerManage DNS records
  • Service OperatorManage Changes, Incidents, incident updates, service requests
4

Process stages

  • Change planningService Operator
  • Change approvalService Operator
5

Approvals

  • Portfolio reviewPortfolio Reviewer
    Approved
  • Record approvalDNS Reviewer
    Waiting
Example screen with sample data
Approvals

Review each change before publication

OverviewApprovals
DNS & Domain Management · Overview

Approvals

Signed in as Portfolio Reviewer

Waiting for you

4 To review1 Overdue2 Decided todayOnly mine
0 selectedApproveReturn
  • CHN-93977Raise TTL before DNS cutover
    Billing notificationsRequested by Domain Owner
    Low0dActions
  • CHN-80347Replace legacy mail exchanger
    Status pageRequested by Domain Owner
    Medium4dActions
  • CHN-22659Correct portal CNAME target
    Status pageRequested by Domain Owner
    High5dActions
  • CHN-56108Investigate resolver timeout spike
    Customer portalRequested by Domain Owner
    Low4dActions

Who approves what

DecisionApprover
Portfolio reviewThe Portfolio Reviewer checks the registration context and records the decision.Portfolio Reviewer
Record approvalThe DNS Reviewer decides whether the proposed entry may be requested for publication.DNS Reviewer
Approve DNS recordsDNS Reviewer
3 approval rules · set per role in Proto
Example screen with sample data
Who can approve what
Roles

A workspace for each role

Everyone opens DNS & Domain Management to the work that is theirs. Pick a role to see what it starts with.

Domain Owner

Owns registration context and renewal review for assigned domains.

This is the first screen this role sees.

OverviewPublished DNS entries

Published DNS entries

DNS records · Domain Owner

DomainRecord typeHostValueTTL secondsStatus
pinefordservices.comAwww192.0.2.24810Published
copperlaneoffice.comAAAAmail198.51.100.1850Published
pinefordservices.comCNAMEapimail.copperlaneoffice.com870Published
harborpointworks.comMXportalportal.stonebridgeportal.com150Published
willowcreststudio.comTXTstatusv=spf1 include:ridgewaymail.com -all580Published
6 of 6 records
Example screen with sample data

Roles and permissions

Reports

Review renewals and pending records

Questions about renewals, DNS review, service work and provider outcomes.

Overview
DNS & Domain Management · Overview

DNS & Domain Management dashboard

This quarter

Incidents in view
6
Low
2
Medium
2
High
1

Changes by status

How far records got this quarter

StageReachedStep
Draft37
Review2568%
Approved1352%
Implementing862%

Number of changes by status

Sample counts per stage

1000
50Draft
30Review
70Approved
90Implementing
100Verified
Example screen with sample data
  1. 01Domain renewal calendar

    List domain names, registrars, expiration dates, renewal choices and owners.

  2. 02Domains by owner

    Group domain names and upcoming expiration dates by owner.

  3. 03DNS status by domain

    Show record type, host, value and status under each domain.

  4. 04Records awaiting approval

    List proposed DNS records with their domain, type, host, value and TTL.

  5. 05Change windows by service

    Group scheduled changes by service, risk and status.

  6. 06Incident response chronology

    Show incident timestamps and authored updates for each affected service.

  7. 07Service request due dates

    Compare request due dates, completion dates and current status.

  8. 08Provider receipt outcomes

    Review providers, event IDs, receipt dates and processing status.

All reports and dashboards

Who it's for

Fit the team that owns the names

See how DNS & Domain Management fits your kind of team.

Internal IT teams

Domain and service work for internal IT teams.

Managed service teams

Domain and service work for managed service teams.

Multi-site operators

Domain and service work for multi-site operators.

Controls

Trace decisions and provider outcomes

Each stage of domain and dns review names the role that acts and the status it records, so a change is never anonymous.

OverviewDomain and DNS review
DNS & Domain Management · Process

Domain and DNS review

Each stage, the role that acts and the status it records

Process stages
10
Approval steps
2
Roles involved
5
Tables touched
5
Record approvalApproval
DNS Reviewer
StatusProposed → Approved
Provider acknowledgment
Integration Operator
StatusApproved → Published
Change planning
Service Operator
StatusDraft → Review
RecordsServices, Changes
Domain and DNS review
  1. Start
    Portfolio reviewPortfolio Reviewer, Domain Owner
    Domains
  2. Approval
    Record approvalProposed → Approved
    DNS Reviewer
  3. Step
    Provider acknowledgmentApproved → Published
    Integration Operator
  4. Step
    Change planningDraft → Review
    Services
  5. Approval
    Change approvalReview → Approved
    Services
Example screen with sample data

See each stage in detail

AI agent

Prepare the next review with Proto

Use Proto to prepare domain records and review operating handoffs.

It can

  • Domain Owner: Prepare an expiration review from the domain portfolio and identify entries needing owner attention.
  • DNS Reviewer: Gather a proposed record's domain, type, host, value and TTL for the review decision.
  • Service Operator: Prepare a change window summary or an incident chronology from linked records.
  • Integration Operator: List failed or rejected provider receipts for reconciliation.

Stays with a person

  • The named reviewer decides whether a domain or DNS entry is approved.
  • The external provider performs publication and supplies acknowledgment.
  • Proto can prepare the information and configuration; it should not turn a request into a published state without that response. See roles and the process.

Set up an agent

Integrations

Connects to the tools you use

Set up connections through ERP.AI and Proto workflows, with every change logged.

  • DNS & Domain Management
  • Registrar
  • DNS provider
  • Inbound message source
Data model

Your data, in tables you can change

Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.

Browse all 12 tables
12tables
  • Domains1
  • DNS Records2
  • Changes2
  • Incidents4
  • Service Requests3
  • Services and Assets3
  • Integration Receipts1
Implementation

Roll out one team at a time

Start with one team and one process, then add the rest once the basics are running.

  1. Confirm ownership

    Identify domain owners, portfolio reviewers, DNS reviewers, service operators and the provider contact.

  2. Prepare records

    Import people, services, domains and current DNS entries with their references.

  3. Agree decisions

    Rehearse portfolio review and DNS approval with a normal record and an exception.

  4. Connect provider work

    Map publication requests and inbound receipts using external event IDs.

  5. Open the operating cycle

    Review expiration dates, pending records, service changes and incidents with the team.

Read the implementation plan

Pricing

$0per user

The base account and everyday work in the ERP.AI app are free, for every user.

  • No per-user or per-seat fees
  • Viewing, editing, approving and exporting records in the app is free
  • Pay only for machine work: API calls, imports, workflows and AI agents
  • Prepaid credits from $5. Purchased credits never expire

Pricing details

Machine work rate card Included per $1 of credit

Machine work rate card
UsagePer $1
Record reads (list, filter, get)20,000
Search or aggregate queries4,000
Record writes4,000
Imported or synced records200,000
Workflow runs2,000
AI agent runs2,000
Scheduled jobs or webhooks20,000
File uploads (MB)2,000
CSV or PDF exports100
FAQ

Questions, answered

Scope, rollout and pricing for DNS & Domain Management.

All questions
How do I get started?

Click Get started, then use Proto to configure DNS & Domain Management for your business. Pilot a small owned-domain portfolio, one proposed DNS entry and a provider acknowledgment before expanding.

What belongs in a domain record?

Keep the domain name, registrar, expiration date, renewal choice and owner together so the next portfolio decision has context.

How are DNS entries reviewed?

A proposed entry links to its domain and carries type, host, value and TTL. The DNS Reviewer checks these details before approval.

When is an entry Published?

The team requests publication after approval. The entry is marked Published after the provider acknowledgment is reconciled.

Can the team see renewal work?

The portfolio includes expiration dates, registrar details, renewal choice and owner so upcoming decisions can be reviewed.

How do service changes fit?

A change links to a service and records risk, its scheduled start and end, a rollback plan and status for review.

Can we follow incidents?

Incidents carry priority, service, asset, assignee and response times. Authored updates keep the investigation chronology.

What happens to provider messages?

Integration receipts retain provider, external event ID, receipt time, payload hash and processing status for reconciliation.

What should we import first?

Start with people and services, then domains and linked DNS entries. Reconcile current entries with provider state before opening more work.

What drives cost?

See the pricing page for platform usage and implementation scope. Estimate imports and provider activity from the operating cycle you intend to run.

Set up DNS & Domain Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

Start now Download Proto

How to get started

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