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  1. Furniture ERP
  2. Features
  3. Fulfillment and delivery
Feature · Fulfillment and delivery

Fulfillment and delivery

Fulfillment and delivery gives the team one place to follow the delivery from its source decision to the next handoff. A dealer expects a mixed furniture shipment across two stops. Warehouse Operator picks the reserved order quantities. Warehouse Manager assigns an operator and releases a route with ordered stops and a transport reference. Warehouse Operator picks only reserved, ready quantity. Warehouse Manager approves the assigned route and stops before dispatch; the operator records each visit and line outcome.

OverviewMy Pick Tasks
Furniture ERP · Fulfillment and delivery

My Pick Tasks

Pick tasks

New
Pick numberOrder linePlanned startPlanned endStatusPicked quantity
PT-30523SOL-478410 Oct18 OctAssigned910
PT-85837SOL-643110 Oct18 OctIn progress250
PT-21582SOL-118226 Oct29 OctPicked480
PT-48784SOL-448214 Oct16 OctPartially picked180
PT-97301SOL-231516 Oct23 OctException140
6 of 6 records
SOL-4784Pick tasks · PT-30523
Assigned
Planned start10 Oct
Planned end18 Oct
Picked quantity910
Example screen with sample data

What you can do

How the work is organized

  • Preparation. The owner checks entity, source document and current revision before submitting work.
  • Decision. Warehouse Operator records the pick and actual visit. Warehouse Manager approves the route with assigned operator, source warehouse and ordered stops.
  • Execution. Record the actual quantity or amount against the approved source; retain partial results and linked corrections.

What to agree during setup

Agree the title rule, source warehouse, dispatch evidence, stop windows and who may resolve a failed attempt. The route sequence is a deliberate plan that the coordinator reviews before release. Test a partial result and a changed document before the team relies on this handoff. Keep the approved revision beside the actual result so the next owner can see what remains.

Assign preparation and approval to different people where the decision controls value or stock. Check entity and warehouse scope with each role; finance keeps bank and valuation details within its own access.

Check the handoff on an actual case

Check that picked quantity stays within the verified ready scope. Record dispatch once, then record each actual visit and its accepted, refused, failed or damaged line portions. A partial delivery must leave the remaining quantity visible for follow-up. Have the receiving owner compare the approved scope with actual quantity and unresolved work. Keep the prior decision visible when a case stops or changes.

Retry an already recorded event and check that it does not create a second stock or financial effect. Trace the correction to the original document and explain the remaining quantity to the next owner.

What your team sees

  • Delivery Schedule — Released routes, assigned operators and planned stop windows.
  • My Pick Tasks — Pick work assigned to the signed-in Warehouse Operator.

Follow the work through

Follow the order to delivery and supply and stock processes to see how this work crosses teams. Use implementation to rehearse the handoff.

What it keeps track of

Data model
Pick tasks
Actual picked quantities remain exclusively tied to the order and do not post COGS.
Deliveries
Actual dispatch and title/delivery state separated for partial deliveries.
Delivery lines
Actual dispatch quantities and current title-transferred/delivered portions.
Delivery routes
Manual route/stop sequence and assigned execution; no optimization or live tracking.
Route stops
Explicit stable sequence and exact order/shipment ownership.
Delivery attempts
Actual visit/handoff facts, separate from line outcomes and legal title.
Delivery results
Each attempt allocates line outcomes once; one visit may partially deliver many lines.
Sales orders
Dealer-accepted scope plus mandatory independent commercial approval.

Who uses it

Permissions
Warehouse Operator
Records picks, dispatch and visits.
Warehouse Manager
Releases routes and reviews delivery exceptions.
Sales Representative
Follows the remaining dealer commitment.
Admin
Maintains access without taking business approval authority.

Set up Furniture ERP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started