1. Fleet Management System
  2. Who it's for
  3. Distribution fleets
Who it's for

Distribution fleets

A distribution fleet needs to connect the planned delivery with the vehicle and driver available to perform it. The Dispatcher records the promised delivery time and ordered stops, then checks the intended assignment. Readiness questions and changing windows stay connected to the load so the team can explain both the original commitment and the eventual outcome.

How Fleet Management System is set up for you

Ordered stop preparation

Use stop sequence, addresses and planned windows to describe the movement. Retain actual arrival, departure and proof references as the load progresses.

Feasible assignments

Check the driver's eligibility period and existing driver or vehicle intervals before confirmation. Review vehicle readiness and equipment suitability with the Fleet Coordinator.

Maintenance handoffs

Where a vehicle needs release after service, prepare its evidence for the assigned Dispatcher's submission and the Transport Supervisor's independent decision.

Delivery comparison

Keep actual delivery beside the original promised time. The Operations Analyst can then discuss late or successful outcomes using the commitment that existed before dispatch.

A distribution fleet needs to connect the planned delivery with the vehicle and driver available to perform it. The Dispatcher records the promised delivery time and ordered stops, then checks the intended assignment. Readiness questions and changing windows stay connected to the load so the team can explain both the original commitment and the eventual outcome.

Choose a familiar delivery with a pickup and recipient window. Identify the Dispatcher, intended vehicle and driver, and the person who confirms actual delivery. Prepare the load and assignment, then rehearse a readiness issue before physical pickup is recorded.

Include a changed stop window and a vehicle substitution in the rehearsal. Confirm that dispatch revisits the interval and eligibility checks while retaining the original promise. Complete the delivery with its proof reference and inspect the operation receipt. Finally, rehearse an exception affecting only the unexecuted scope and retain the supervisor's correction decision with the original movement evidence.

Start with [planning and dispatch](/fleet-management-system/processes/plan-to-dispatch) and finish with [delivery and correction](/fleet-management-system/processes/delivery-and-correction).

Features to start with

Roles on the team

Dispatcher
Plans loads, checks assignment feasibility and submits maintenance release work before dispatching the intended scope.
Transport Supervisor
Independently reviews maintenance release and authorized corrections while overseeing unresolved operating outcomes.
Maintenance Coordinator
Prepares maintenance and repair evidence for the Dispatcher's release submission and the supervisor's decision.
Fleet Coordinator
Maintains vehicle readiness, driver eligibility references and transport partner information for dispatch review.
Operations Analyst
Reviews scoped load performance, decisions and retained action evidence without changing operating outcomes.

Set up Fleet Management System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started