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Fraud Detection System · Available now

Follow suspicious applications from alert to decision.

Financial application teams use Fraud Detection System to keep applicants, applications, provider assessment evidence, detection rules and application-linked fraud alerts in one case record. A Case Analyst owns initial review, and a Fraud Investigator examines alerts by disposition, rule and linked application.

  • No per-user fees
  • Manual work is free
  • Configure it in Proto
OverviewApplications Review Queue
Fraud Detection System · Applications

Applications Review Queue

Applications in one list

New application
Applications in view
6
Total requested amount
2,800
Submitted
3
Review
3
Submitted3
Sana PatelAPP-96580
540
24 Oct
Sana PatelAPP-46705
310
14 Oct
Nadia KarimAPP-30694
700
14 Oct
Add
Review3
Leo FischerAPP-53170
330
02 Nov
Victor AlvarezAPP-33691
130
03 Nov
Dario MorenoAPP-34997
790
29 Oct
Add
Sana PatelApplications · APP-96580
Submitted
Assigned toHana Idris
Requested at24 Oct
Requested amount540
Decide applicationAPP-96580 · Sana Patel

Credit Reviewer approves or declines after examining the case.

Waiting for Credit Reviewer
ApproveReturn
Example screen with sample data
Tables, ready to use
12
Saved views
14
Roles with set permissions
6
Reports and dashboards
8
Features

Cases and alerts in view

Every feature works on the same records. Pick one to see the screen your team works in.

Applicant Intake

Keep identity and consent with each applicant before application review.

  • Verification queue
  • Application link
  • Case context
  • Applicants
  • Applications
  • Assessment evidence
Explore applicant intake
OverviewApplicants Verification Queue
Fraud Detection System · Applicant Intake

Applicants Verification Queue

Approval conditions

New
Applicant numberNameConsent signed atIdentity verification referenceStatus
APP-91930Sana Patel14 OctIDV-2026-10841Pending
APP-59626Victor Alvarez16 OctIDV-2026-10842Pending
APP-97308Mariam Yusuf01 NovIDV-2026-10843Pending
APP-46390Leo Fischer23 OctIDV-2026-10844Pending
APP-55738Anika Rao17 OctIDV-2026-10845Pending
6 of 6 records
Sana PatelApplicants · APP-91930
Pending
Consent signed at14 Oct
Identity verification referenceIDV-2026-10841
Example screen with sample data
Process

From identity to case outcome

Alert to case decision ships ready to use. One step needs a named approval before the work moves on: Decide application (Credit Reviewer).

Drag a card to another stage, or focus it and use the arrow keys. It updates to match the stage.

  1. Verify applicant

    Check identity and consent before review.

    Sana PatelAPP-96580 · Case Analyst
    Verify applicantBy Case Analyst
  2. Review application

    Assign the application and gather source evidence.

    Sana PatelAPP-96580 · Case Analyst
    Review applicationBy Case Analyst
  3. Register rule

    Keep the rule expression and version identifiable.

    Sana PatelAPP-96580 · Rule Steward
    Register ruleBy Rule Steward
  4. Investigate alert

    Compare the linked rule and application evidence.

    Sana PatelAPP-96580 · Fraud Investigator
    Investigate alertBy Fraud Investigator
  5. Decide application

    The Credit Reviewer records the outcome and reasons.

    Sana PatelAPP-96580 · Credit Reviewer
    Decide applicationBy Credit Reviewer
    ApprovalCredit Reviewer approves or declines after examining the case.
  6. Reconcile repayment

    Match confirmed provider receipts to open obligations.

    Sana PatelAPP-96580 · Repayment Specialist
    Reconcile repaymentBy Repayment Specialist
Inside a record

Source results beside each case

Open any application to see its assessment evidence, the roles that work on it, its process stages and its approvals on one page.

  1. 1
    Record details

    Assigned to, Requested at and Requested amount.

  2. 2
    Assessment evidence

    Each line is linked to this application.

  3. 3
    Who works on it

    Case Analyst, Fraud Investigator and Credit Reviewer, each with their own permissions.

  4. 4
    Process stages

    Submit application and Review application, with the role that acts.

  5. 5
    Approvals

    Decide application, with who decides.

Applications Review QueueSana Patel
Fraud Detection System · Applications

Sana Patel

Submitted

Log activity
1
Record details
Assigned toHana Idris
Requested at24 Oct
Requested amount540
2
Assessment evidence

Sana Patel

ApplicationEvidence typeProvider reference
Sana Patel, home repair loanIdentity verification reportBANK-2026-44101
Victor Alvarez, vehicle loanBank statementBANK-2026-44102
Jun Park, medical expense loanDevice fingerprintBANK-2026-44103
Assessment evidence
6
3

Who works on it

  • Case AnalystManage Applications, assessment evidence
  • Fraud InvestigatorManage fraud alerts
  • Credit ReviewerManage credit decisions
4

Process stages

  • Submit applicationCase Analyst
  • Review applicationCase Analyst
5

Approvals

  • Decide applicationCredit Reviewer
    Approved
Example screen with sample data
Approvals

A named credit decision

A Case Analyst prepares the application and evidence; a Credit Reviewer makes the credit decision.

OverviewApprovals
Fraud Detection System · Overview

Approvals

Signed in as Credit Reviewer

Waiting for you

4 To review1 Overdue2 Decided todayOnly mine
0 selectedApproveReturn
  • APP-70425Victor Alvarez
    Requested by Mateo Rivera
    Submitted3dActions
  • APP-34709Sana Patel
    Requested by Hana Idris
    Submitted1dActions
  • APP-24901Nadia Karim
    Requested by Iris Chen
    Submitted3dActions
  • APP-66264Leo Fischer
    Requested by Iris Chen
    Submitted4dActions

Who approves what

DecisionApprover
Decide applicationThe Credit Reviewer records the outcome and reasons.Credit Reviewer
Approve ApplicationsCredit Reviewer
2 approval rules · set per role in Proto
Example screen with sample data
Roles

A workspace for each role

Everyone opens Fraud Detection System to the work that is theirs. Pick a role to see what it starts with.

Case Analyst

Owns assigned application review and assembles case evidence.

This is the first screen this role sees.

OverviewApplicants Verification Queue

Applicants Verification Queue

Applicants · Case Analyst

Applicant numberNameConsent signed atIdentity verification referenceStatus
APP-91930Sana Patel14 OctIDV-2026-10841Pending
APP-59626Victor Alvarez16 OctIDV-2026-10842Pending
APP-97308Mariam Yusuf01 NovIDV-2026-10843Pending
APP-46390Leo Fischer23 OctIDV-2026-10844Pending
APP-55738Anika Rao17 OctIDV-2026-10845Pending
6 of 6 records
Example screen with sample data
Reports

Questions your records can answer

Read case queues, alert outcomes, rule versions and repayment traces.

Overview
Fraud Detection System · Overview

Fraud Detection System dashboard

This quarter

Applicants in view
6
Pending
6

Applications by status

How far records got this quarter

StageReachedStep
Submitted27
Review726%
Approved343%
Declined133%

Requested amount by status

Sample totals per stage

2.0k0
-6000Submitted
2.0kReview
-3000Approved
-1000Declined
-4000Withdrawn
Example screen with sample data
  1. 01Applications by review state

    Count applications by Status and assigned to to see where review work sits.

  2. 02Alert disposition by rule

    Group fraud alerts by Rule and Disposition to compare alert outcomes.

  3. 03Alert scores by decision

    Compare Score with the linked application's credit decision decision.

  4. 04Rule version register

    List rule name, Version and Status for rule change review.

  5. 05Applicant verification queue

    Group Applicants by Status and show consent and identity references.

  6. 06Credit decision reasons

    Show Decision and reason codes by Reviewer and decided at.

  7. 07Obligations by due state

    Group Obligations by Status and due date with Principal and Fees.

  8. 08Confirmed repayment allocations

    Reconcile repayment amount to repayment allocation principal amount and fee amount by receipt.

Controls

Trace each outcome to its source

Each stage of alert to case decision names the role that acts and the status it records, so a change is never anonymous.

OverviewAlert to case decision
Fraud Detection System · Process

Alert to case decision

Each stage, the role that acts and the status it records

Process stages
10
Approval steps
1
Roles involved
5
Tables touched
9
Verify applicant
Case Analyst
StatusPending → Verified
RecordsApplicants
Review application
Case Analyst
StatusSubmitted → Review
RecordsApplications, Applicants
Register rule
Rule Steward
StatusDraft → Reviewed
RecordsDetection rules
Alert to case decision
  1. Start
    Verify applicantPending → Verified
    Applicants
  2. Step
    Review applicationSubmitted → Review
    Applications
  3. Step
    Register ruleDraft → Reviewed
    Detection rules
  4. Approval
    Decide applicationReview → Approved
    Credit decisions
  5. Step
    Record obligationPlanned → Due
    Applications
Example screen with sample data
AI agent

Prepare a case with Proto

Ask Proto to prepare case views and checks for your team to review.

It can

  • Case Analyst: Show submitted applications assigned to me with their applicant and evidence references.
  • Fraud Investigator: Open an unreviewed alert with its linked rule and application for investigation.
  • Credit Reviewer: Gather the application, evidence and alert disposition before I decide.
  • Repayment Specialist: Compare a confirmed receipt and its allocations with the linked obligation.

Stays with a person

  • A person verifies the source evidence, decides an alert disposition and approves or declines a credit application.
  • Proto can prepare the related records and highlight a mismatch, but the named reviewer remains responsible for the decision.
  • Provider confirmation and staff access must be configured and checked in the operating environment.
  • Review provider metering and the team's operating terms during setup.
Integrations

Connects to the tools you use

Set up connections through ERP.AI and Proto workflows, with every change logged.

  • Fraud Detection System
  • Identity verification provider
  • Assessment evidence provider
  • Repayment provider
  • Staff identity
Data model

Your data, in tables you can change

Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.

Browse all 12 tables
12tables
  • Applicant Intake3
  • Application Review6
  • Assessment Evidence5
  • Detection Rules4
  • Fraud Alerts6
  • Repayment Control5
Implementation

Roll out one team at a time

Start with one team and one process, then add the rest once the basics are running.

  1. Map identities and cases

    Reconcile staff users, applicant numbers and application numbers. Identify the person who owns each submitted case.

  2. Bring in source evidence

    Import identity references, assessment documents and received times against the correct application. Review conflicting sources with the case team.

  3. Review rules and alerts

    Agree the meaning of rule versions and statuses, then rehearse an unreviewed alert through investigation and disposition.

  4. Decide a case

    Have an independent Credit Reviewer inspect evidence and alert outcome, then record a decision with reasons and approved amount where applicable.

  5. Trace repayment

    For an approved case, compare the obligation with a confirmed provider receipt and its principal and fee allocation.

Pricing

$0per user

The base account and everyday work in the ERP.AI app are free, for every user.

  • No per-user or per-seat fees
  • Viewing, editing, approving and exporting records in the app is free
  • Pay only for machine work: API calls, imports, workflows and AI agents
  • Prepaid credits from $5. Purchased credits never expire

Pricing details

Machine work rate card Included per $1 of credit

Machine work rate card
UsagePer $1
Record reads (list, filter, get)20,000
Search or aggregate queries4,000
Record writes4,000
Imported or synced records200,000
Workflow runs2,000
AI agent runs2,000
Scheduled jobs or webhooks20,000
File uploads (MB)2,000
CSV or PDF exports100
FAQ

Questions, answered

Scope, rollout and pricing for Fraud Detection System.

All questions
How do I get started?

Click Get started, then use Proto to configure Fraud Detection System for your business. Begin with a verified applicant, a submitted application, a linked alert and a reviewer decision so your team can rehearse the handoffs.

Who investigates an alert?

The Fraud Investigator checks the linked rule, application and evidence, then records whether the alert is confirmed or dismissed.

Who makes the application decision?

A Credit Reviewer records the decision, reasons, time and approved amount where relevant. The Case Analyst prepares the case and evidence.

How do we review a detection rule?

The Rule Steward keeps each rule's name, version, expression and lifecycle status identifiable. Review the definition against representative applications before marking a version active.

Can we see who owns a case?

The application links to an assigned person. The review queue shows that assignment beside the applicant, requested amount and current state.

Where do provider documents go?

Assessment evidence records link source references, receipt times and documents to the application they support.

How do we handle a dismissed alert?

Keep the dismissed disposition linked to its rule and application so the Credit Reviewer can see the investigation outcome beside the case.

What happens after an application is approved?

The team can record obligations, provider repayment receipts and allocations against that approved application.

How do we treat a reversed repayment?

Review the provider result and related allocations before changing an obligation. A reversed receipt should not settle the debt.

Can staff use different access?

Yes. Assign work according to the Case Analyst, Fraud Investigator, Credit Reviewer, Rule Steward and Repayment Specialist responsibilities, then rehearse each person's access before live use.

Set up Fraud Detection System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started

A personal agent for your business

Get started with Proto

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