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  1. Live Event Streaming
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  3. Payment evidence
Feature · Payment evidence

Payment evidence

Reconcile provider transactions with event admissions.

OverviewVerified Payment Evidence
Live Event Streaming · Payment evidence

Verified Payment Evidence

Payment evidence

New
Provider event IDTypeAmount USDOccurred atProvider referenceParent
PEI-469Authorization65013 OctPR-976EVN-66450
PEI-934Capture47018 OctPR-637EVN-33893
PEI-848Refund42005 OctPR-797EVN-33540
PEI-135Void45017 OctPR-623EVN-23666
PEI-557Authorization61025 OctPR-453EVN-48659
6 of 6 records
PEI-469Payment evidence · PE-66442
Authorization
Amount USD650
Occurred at13 Oct
Provider referencePR-976
ParentEVN-66450
Example screen with sample data

What you can do

Keep provider evidence with the event

Payment Evidence records provider events under a parent Event. Its type distinguishes an authorization, capture, refund or void. The amount in US dollars, event identifier, provider reference, occurrence time and verification state give Finance Reviewer a way to locate and inspect the provider’s record. An authorization is not the same as a capture. Likewise, a refund record should not be treated as finished money movement until its provider result is verified.

Admissions carry a separate provider receipt reference. The finance handoff joins that reference and the event’s payment evidence to the capacity and admission record. This keeps operational admission decisions connected to the source of payment confirmation. When a provider response is uncertain, the team examines the existing reference before requesting another action.

How the work is organized

  • Provider identity. provider event ID and provider reference identify the external event to reconcile.
  • Effect type. Type and amount USD describe the financial effect under review.
  • Verification. Verified tells the team whether the provider result has been confirmed.

What to agree during setup

Choose the source of provider results and define who may mark those records verified. Agree how identifiers from that provider map to the event and admission receipt. Decide how a partial refund or a void is reviewed and which person can approve it. Keep the finance review separate from an admission scan; entry staff should not be able to confirm external money movement by changing an event label.

Check the handoff on an actual case

A guest group reserves places for an open event. The provider first supplies an authorization, then a capture. Finance Reviewer checks the capture’s reference and verification state against the admission line before the reservation is treated as paid. If the event is cancelled after people have been admitted, the history of entry remains. A reviewer examines the compensation case, and finance records refund evidence only after the provider can confirm the effect. The closeout report then separates captured amounts from any verified refund or void entries.

At each finance handoff, group the provider events by parent event and effect type. A capture and a refund may both appear on the same program, but their net effect needs a deliberate reconciliation. Check the occurrence time and provider reference when matching them to admission history. Keep any unresolved receipt on the exception list for the next reviewer.

What your team sees

  • Verified Payment Evidence — Provider effects that have been confirmed for reconciliation.
  • Open Operation Receipts — Payment-related operations needing a result check.

Follow the work through

What it keeps track of

Data model
Payment evidence
Provider payment authorizations, captures, refunds and voids.
Admissions
Reserved and admitted admission lines for an event.
Events
Programs, events and sessions with capacity, lifecycle and revision.
Operation receipts
Idempotent receipts for guarded operations with expected revision and result state.
Review decisions
Independent reviewer decisions recorded against a source revision.

Who uses it

Permissions
Finance Reviewer
, Event Manager, Event Reviewer.

Set up Live Event Streaming your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started