1. Loan Management System
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  3. Credit review
Feature · Credit review

Credit review

Record a separate approver's decision on the revision under review.

OverviewCredit decision queue
Loan Management System · Credit review

Credit decision queue

Loan applications

New
Record numberSubjectStatusRevisionOwnerCounterparty
LA-38696Under review la-992Under review640BRR-4899
LA-65746Under review la-153Under review820BRR-4504
LA-83319Under review la-773Under review200BRR-5610
LA-76788Under review la-200Under review180BRR-3967
LA-30514Under review la-166Under review880BRR-8032
6 of 6 records
Under review la-992Loan applications · LA-38696
Under review
Revision640
CounterpartyBRR-4899
Example screen with sample data

What you can do

Make the decision traceable

The Independent Credit Approver reviews the loan application as a specific revision. The decision record connects the parent case, source revision, reviewer, decision, date, reason and operation key. That combination matters when an officer later edits the case or an action is retried. A decision to approve, reject or return should have a clear reason that a Credit Officer can act on and an Auditor can read in context. The application status reflects the decision only after the decision row exists.

The reviewer checks organization scope and their independence from the person who prepared the application. A Credit Officer may prepare and submit a case, but should not approve that same submission. The App Administrator maintains membership and organizations without gaining decision authority. The Auditor reads the case and its evidence without editing the request or executing an approval. These separations keep the named decision attached to the person who made it.

How the work is organized

  • Review queue. Submitted work is filtered to the status the approver can assess.
  • Frozen revision. The reviewer sees the application version and supporting records being decided.
  • Decision record. Approval, rejection or return carries a reviewer, date and reason.

What to agree during setup

Agree what an adequate reason looks like for each decision and when a case should be returned for more evidence. Define who qualifies as independent for each organization, and test that an administrator cannot simply assign a reviewer entitlement that bypasses separation. Establish how a revised request reenters the queue. Decide how an officer learns of a returned decision and which attachments belong to the next revision. Keep prior decisions as history rather than editing them to match a later case.

For the first review, submit a complete request and have a different team member approve it. Inspect the decision row, its source revision and the resulting application status. Next, try a self-approval and a decision on an older revision. Both attempts should fail without changing the application or creating a misleading completed receipt. Finally, return a case with a specific reason, revise it, and inspect the new decision against the new revision.

Check the handoff on an actual case

A Credit Officer submits a borrower request with a supporting statement. The Independent Credit Approver finds it in the decision queue, checks borrower and organization scope, reads the attachment and statement evidence, and records an approval reason. The case can then move to the approved status. If the attachment is wrong, the approver returns the request and explains what must change. The officer adds the corrected file and submits a new revision. The earlier return remains linked to the old revision, while the next decision is separately attributed.

The operation receipt gives the team a stable key for an attempted action. If someone retries the same decision, the receipt and the decision history should make the result intelligible without adding a second decision. The credit team can investigate an exception by comparing the recorded effect references with the actual decision and application status.

What your team sees

  • Credit decision queue — Applications ready for an independent decision.
  • Approved applications — Approved cases waiting for the next operational handoff.
  • Open operation exceptions — Decision attempts that need investigation.

Follow the work through

See application review for the decision path and disbursement for the approved case handoff.

What it keeps track of

Data model
Loan applications
Loan applications moving through underwriting, approval, disbursement and repayment.
Review decisions
Independent approver decisions recorded against a frozen application revision.
Operation receipts
Idempotent operation receipts with stable operation keys and actual effect references.
Record attachments
Supporting documents attached to a loan application.
Application evidence
Statements, confirmations, settlement notices and corrections supporting a loan application.

Who uses it

Permissions
Independent Credit Approver
Makes the recorded decision.
Credit Officer
Prepares the case and responds to a return.
Auditor
Reads authorized decision history.
App Administrator
Maintains membership without approving credit.

Set up Loan Management System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started