Put an AI agent to work in Machine Maintenance (CMMS)

What the agent can do

• Maintenance Manager: Help review Requested work by asset, prepare an assignment conversation and identify due preventive plans for the next maintenance cycle.
• Technician: Help summarize the assigned job and organize the labor description and part usage for the inspection handoff.
• Maintenance Reviewer: Help compare submitted evidence with the intended work and identify the questions to resolve before accepting an outcome.
• Manager: Help inspect an asset-linked draft purchase and prepare questions about the vendor, quantity or expected delivery under the access agreed during setup.

What stays with a person

• The Maintenance Manager authorizes the permit window.
• The Maintenance Reviewer decides whether the submitted maintenance outcome is acceptable.
• Assistance must respect the signed-in person's permissions and keep these decisions with their owners.
• Check generated summaries against the source work order and evidence.

The Maintenance Manager authorizes the permit window. The Maintenance Reviewer decides whether the submitted maintenance outcome is acceptable. Assistance must respect the signed-in person's permissions and keep these decisions with their owners.

Check generated summaries against the source work order and evidence. A condition-limit flag needs the team's operating judgment. Changes to a reviewed preventive plan must retain the previous evidence and follow the review handoff. Agree external connections before asking for actions in accounting, purchasing or instrument systems.

Use [roles and access](/machine-maintenance-cmms/roles) to agree who can make each decision, then [prepare the first cycle](/machine-maintenance-cmms/get-started) with the maintenance team.