Stations

Every appointment has a station. A station record identifies the room or nail station, its type, capacity and current state. The Property Manager reviews these details with the appointment’s client count and requested time. Capacity is relevant before confirmation, and availability must be considered alongside other appointments at that station. A station marked Available alone does not establish that a particular future interval is clear.

During service, the station can be In Use. After the visit, Cleaning provides a visible handoff before it becomes Available again. Maintenance is a separate state for space that the team should not treat as ready for a new service. Service tasks can link the station to assigned cleaning or maintenance work, giving the Property Manager a way to see what needs attention.

• Plan. The Property Manager compares the appointment window and client count with the selected station.
• Operate. The team tracks whether the station is Available, In Use, Cleaning or in Maintenance.
• Restore. Assigned service work identifies what must be completed before the station is ready again.

The station number is the working label for the team on the floor; its unit code provides a separate stable identifier. Agree how these labels map to physical spaces so the Front Desk Agent does not book a room under one name while a technician knows it by another. A station’s type can help the desk find a suitable space for a particular treatment, but the appointment still needs a specific station assignment.

Set the capacity and type for each real station. Decide who changes a station’s status and how cleaning work is recorded after a visit. The Property Manager manages Stations and service tasks, while the Front Desk Agent can view stations and manage service tasks. That division should be reflected in the desk’s daily handoff. Before marking the station Available, check that cleaning is complete and the hygiene inspection has passed.

Agree how the team handles Maintenance. A maintenance task may be assigned to a team member and carry its own due date and state. The station should remain visibly unavailable while it is not fit for service. The team can review affected appointments by station and time before communicating any necessary changes to clients.

A client requests an appointment for a group larger than the first available station can hold. Compare the client count with station capacity, select a suitable alternative, and check that station’s other confirmed visits in the requested interval. After the visit begins, verify the station is In Use. When it ends, use a cleaning task linked to the station and appointment. The Property Manager can return the station to Available after the required work is complete and the hygiene inspection has passed.

• Station Readiness — Review each space’s capacity, type and current state before confirming a visit.
• Appointment Schedule — Compare visits assigned to a station across service windows.
• Open Studio Tasks — Find cleaning or maintenance work still awaiting completion.

Use appointment handling to check the initial fit and station turnover to follow the cleaning handoff.