1. PSA for Software Implementation Partners
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  3. Consultant work
Feature · Consultant work

Consultant work

Connect staff capacity, time and expenses to each implementation.

OverviewConsultant Hours Awaiting Approval
PSA for Software Implementation Partners · Consultant work

Consultant Hours Awaiting Approval

Approval conditions

New
Time entry codeWork dateTeam memberEngagementHoursBillable
TEC-12316 OctCNS-2751IE-82588
TEC-80815 OctCNS-2140IE-230613
TEC-73814 OctCNS-8935IE-30428
TEC-21710 OctCNS-8598IE-808013
TEC-85926 OctCNS-2152IE-987514
6 of 6 records
TEC-123Consultant hours · CH-44165
Submitted
Work date16 Oct
Team memberCNS-2751
EngagementIE-8258
Hours8
Billable✓
Example screen with sample data

What you can do

Consultant work in daily work

Consultants carry a practice, delivery role, bill rate, cost rate and weekly capacity. Time entries name the team member, client and engagement, with a work date, hours and billable flag. Expenses name the team member and engagement, amount, category, date and receipt link. This keeps work evidence close to the engagement that consumes it.

The manager can inspect submitted time and expenses separately. Billable hours and nonbillable hours are calculated from the time entry, while billable expense amount is calculated on the expense. The consultant record rolls up total and billable hours and shows utilization. Together these fields support a capacity conversation grounded in recorded work rather than a separate staffing spreadsheet.

How the work is organized

  • Capacity. Keep the consultant’s practice, rates and weekly capacity on the staff record.
  • Time. Link each dated entry to the team member, client and engagement.
  • Expense. Record category, amount and receipt link against the engagement receiving the cost.

What to agree during setup

  • Rate ownership. Decide who maintains consultant bill and cost rates.
  • Time coding. Require the right client and engagement on each time entry.
  • Expense evidence. Agree when a receipt link and category are needed before review.

Agree a representative implementation for rehearsal. Use the same client and engagement across delivery, service review and billing. Keep the person who enters a record distinct from the person who makes the business decision when the team requires that separation. Make the ownership rule clear before a busy billing period, because a status alone does not explain who should take the next action.

Check the handoff on an actual case

Ask a consultant to log a day of billable implementation work and a travel expense for the same engagement. Check that the time entry shows the intended client, team member and hours, and the expense shows the amount, category and receipt. Submit both for review, then have the manager inspect their respective queues. Compare the consultant’s recorded hours with weekly capacity and inspect the engagement’s logged hours and project expense total.

The reviewer should open the source record behind each amount and compare it with the engagement. If a correction is needed, keep the earlier outcome visible and explain the new one in the appropriate decision or operation record. A manager should be able to identify the client, the responsible person and the next action without reconstructing the history from messages.

What your team sees

  • Consultant Hours Awaiting Approval — Inspect submitted time with its team member, date and engagement.
  • Project Expenses Awaiting Approval — Check submitted costs and receipt links before deciding their next status.

Follow the work through

Start with Record delivery and use implementation planning to rehearse the handoff with your team.

What it keeps track of

Data model
Consultants
Consultants and delivery staff with rates and capacity.
Consultant hours
Logged consultant time by client and engagement.
Project expenses
Reimbursable and billable engagement expenses.
Implementation engagements
Billable engagements with contract value, budget and delivery status.

Who uses it

Permissions
Delivery Consultant
, Engagement Manager use these records for their assigned decisions and follow-up.
Admin
Maintains access and record configuration.

Set up PSA for Software Implementation Partners your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started