1. Remittance Platform
  2. Who it's for
  3. Financial service operations
Who it's for

Financial service operations

Operations teams handling client remittance work can trace each quote decision to its parent instruction and organization. The working record begins with an organization, an eligible counterparty and an instruction owner. The reviewer sees the amount and revision that the operator prepared. Provider evidence and reconciliation then explain the actual outcome.

How Remittance Platform is set up for you

Instruction ownership

Put a Treasury Operator on each banking instruction and keep the record number visible through its review and provider stages.

Independent decision

Send the reviewed revision to Treasury Approver and retain the reason and reviewer on the decision record.

Provider identity

Keep the provider instruction and event identities beside the amount so a repeated event can be distinguished from a new one.

Exception follow-up

Reconciliation Analyst compares identity and exact amount; Treasury Manager handles unresolved differences.

Operations teams handling client remittance work can trace each quote decision to its parent instruction and organization. The working record begins with an organization, an eligible counterparty and an instruction owner. The reviewer sees the amount and revision that the operator prepared. Provider evidence and reconciliation then explain the actual outcome.

Start with one organization and one provider account whose owner is an active counterparty. Prepare an instruction with debit and credit account lines, attach the supporting file and submit a related quote. Have an independent approver inspect the instruction revision and quote terms. Follow a provider event through reconciliation, including an amount mismatch so the team can see the exception route.

Agree which provider supplies the account and event identities, how effective exchange rates enter the workspace, and who maintains organization access. Keep the original evidence for corrections. Review the [implementation plan](/remittance-platform/implementation) before widening the operating scope, and use [roles](/remittance-platform/roles) to check the operator and reviewer separation.

Features to start with

Roles on the team

Treasury Operator
Prepares instructions and quotes for an organization and follows provider outcome.
Treasury Approver
Makes independent decisions on submitted quote and instruction revisions.
Reconciliation Analyst
Investigates provider evidence and account differences before recording an outcome.
Treasury Manager
Oversees unresolved instructions and exceptions across permitted organizations.
Admin
Maintains organizations, team identities and access configuration.

Set up Remittance Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started