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- Resort Activity Booking
- Implementation
How a Resort Activity Booking rollout works
Set up a small operating cycle before extending the resort workflow.
Prepare reference records
Add staff, guides, guests, units and dated rate plans. Check unit types, capacity and staff links.
Rehearse a stay
Take one requested reservation through confirmation and check-in. Verify the unit state, draft charges and guest-service task.
Rehearse an activity
Schedule a guided departure and link a guest activity booking to the stay. Test invalid intervals and participant counts.
Reconcile checkout
Post approved charges, enter confirmed payment results, check out the stay and complete unit inspection.
Review access and exceptions
Sign in as each team role and test rejected requests, duplicate actions and a disputed account.
What the customer provides
Provide a current unit list with type and capacity, active staff and guide names, guest records for the pilot, dated rate terms and an agreed owner for confirmation, activity bookings, charge posting and inspection. Finance should supply a representative settled account and one unmatched example. The team should decide how payment results and guest messages enter its daily work.
Changing it afterwards
When a rate or departure changes, review the stays and activity bookings already linked to the earlier plan. Keep the reservation’s recorded nightly amount visible for account questions. Revisit role access when staff duties change. Pilot new rules with a complete guest case before expanding to more units and sessions. See the data model and roles for the records and handoffs.
Set up Resort Activity Booking your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.