Corrective Actions

A Corrective Action links to the finding it addresses. The Action Owner receives a due date, records the remediation evidence and enters a completion date when the work is done. Planned, in progress, Submitted and Verified distinguish assignment from work, submission and accepted verification. The finding remains a separate account of the control gap.

Suppose a failed test shows that a site control was not followed. The Safety Manager opens a finding and assigns an Action Owner to change the local practice. The owner records what was changed and supplies evidence. Submission asks for a check; it does not itself establish that the fix worked. A separate retest records the observed outcome against the finding. The investigation holds a corrective-action description; the action record links to the finding.

• Assignment. Due date and owner make the response accountable.
• Evidence. The completed work has a dated explanation for review.
• Verification. The retest result supports a Verified action and finding closure.

The action’s status and finding’s status answer different questions. A Submitted action can still have a finding awaiting retest. A failed or inconclusive retest should keep the gap visible and lead the owner to revise the response. Keep both the original due date and actual completion date available when reviewing how long the response took.

At the weekly handoff, the Safety Manager can compare due work with submitted work and ask each owner what evidence is still needed. That conversation should use the linked finding, not a separate personal task list.

Agree who may assign an action, who is qualified to retest and what evidence is sufficient. Set due dates that reflect the finding’s severity and operating circumstances. Decide how to handle a failed or inconclusive retest and when the action can be marked Verified. Make the review decision independent of the person who performed the correction.

Start from an Open finding tied to a failed control test. Assign the action, record the response and move it to Submitted. Ask the Independent Reviewer to inspect the evidence and perform a retest. Check whether a Pass result supports verification and whether a Fail or Inconclusive result leads to more work. The Safety Manager should see the finding, action and retest together before closing the matter.

• My corrective actions — Due work assigned to the current owner.
• Submitted corrective actions — Completed responses awaiting an independent check.
• Retest outcomes — Results tied back to the original finding.

Follow finding to action for assignment and action verification for the retest.