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- SCM with Container Tracking
- Who it's for
- Freight forwarders
Freight forwarders
A forwarding team can use the load as the operating shipment and the container booking as the vessel-specific record. Partner and organization references show whose movement is being handled, while attachments and decisions retain the evidence needed at each handoff.
How SCM with Container Tracking is set up for you
Carrier context
Maintain transport partners with contact and eligibility notes.
Ownership
Put a named team member on each load and keep the operating organization attached.
Evidence
Record review reasons, action receipts and supporting files against the shipment.
A forwarding team can use the load as the operating shipment and the container booking as the vessel-specific record. Partner and organization references show whose movement is being handled, while attachments and decisions retain the evidence needed at each handoff.
Pilot one lane and one transport partner. Enter a load, booking and route stops, then assign the person responsible for follow-up. Have a different reviewer decide the submitted booking. Compare the booking status with the load status before the next shift takes over.
Agree where vessel updates originate, what counts as confirmed pickup and delivery, and who maintains the transport partner record. Keep ETA changes separate from physical events. Use the linked operation receipt when an action fails, and preserve the review reason when a booking is rejected. The first operating cycle should show a complete route from draft load to delivery or an explicit exception.
Use [implementation](/scm-with-container-tracking/implementation) to prepare the pilot and [roles](/scm-with-container-tracking/roles) to rehearse each handoff.
When a carrier sends a new arrival estimate, update the booking context and check the load's promised date separately. If review is needed, submit the current booking revision and leave the earlier decision in the history. The next owner can then see which version was considered.
Features to start with
Partners and organization
Keep the company, carrier and team context attached to each movement.
Container bookings
Keep vessel, container and free-time details attached to the load they serve.
Loads and dispatch
Plan each freight load, preserve its promised delivery date and follow dispatch through delivery.
Roles on the team
- Dispatcher
- Prepare assigned operational records and execute eligible reviewed actions.
- Transport Supervisor
- Review eligible revisions independently and reconcile operational evidence.
- App Administrator
- Maintain organization configuration and membership.
- Auditor
- Read authorized evidence and reports.
Set up SCM with Container Tracking your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.