1. SCM with Returns Management
  2. Features
  3. Operations overview
Feature · Operations overview

Operations overview

Read available quantity, pending revisions and failed operation receipts together.

OverviewOperation exceptions
SCM with Returns Management · Operations overview

Operation exceptions

Operation receipts

New
ParentOperation keyActionExpected revisionResult stateOccurred at
SR-16804OK-723ACT-213810Failed18 Oct
SR-68446OK-351ACT-278120Needs review07 Oct
SR-17339OK-152ACT-878190Failed16 Oct
SR-88941OK-282ACT-920570Needs review04 Oct
SR-13371OK-760ACT-490820Failed10 Oct
6 of 6 records
OK-723Operation receipts · OR-35090
Failed
ParentSR-16804
ActionACT-213
Expected revision810
Occurred at18 Oct
Failure reasonCut to length
Example screen with sample data

What you can do

Put the next action beside the stock number

Operations Overview gives the inventory team an operating picture of on-hand and available quantity. On-hand comes from posted movements; available quantity takes active reservations into account. The page also shows pending current revisions, failed operation receipts and an exception queue. This helps a coordinator see whether a number is ready for action or tied to work that still needs a person to resolve it.

For a returned item, the displayed available number should be read with its location and lot evidence. A posted quantity can exist while a lot is quarantined or blocked. A pending review can change whether the team should execute the request. Inventory Coordinator uses the overview to decide which case to open; Inventory Reviewer uses the underlying decision and receipt records to resolve it.

How the work is organized

  • Inspect. Read posted quantity and active claims for the item and location in question.
  • Prioritize. Open pending current revisions and requests in review before attempting a stock effect.
  • Resolve. Investigate failed receipts and reconcile them with actual posted movements.

What to agree during setup

Agree how often the operating team reconciles the overview with the posted movement ledger. Decide who owns an exception when a receipt says Failed or needs review. Give coordinators a clear policy for when a request returns to review because its revision changed. Define how lot release decisions affect ordinary availability and who records the lot state.

Before a pilot, load representative items and locations, then run a return request through review, reservation and movement posting. Compare the overview after each step. A reservation should change available quantity without pretending a movement has already been posted. A posted movement should change on-hand quantity. The resulting figures should be explainable from the underlying records.

Check the handoff on an actual case

Suppose a return dock has received units while another approved request already holds some quantity. Inventory Coordinator opens Operations Overview and checks available quantity. The coordinator follows the active reservation to its request, then opens the posted movement ledger to see actual on-hand effects. If a new request needs more quantity than is free, the team resolves the competing claim before promising it.

Now simulate an operation receipt with a failed result. Inventory Reviewer checks the action and expected revision, then looks for any linked effect before retrying. Auditor can follow the same trail from the exception queue to the receipt and parent request. This rehearsal prevents a failed attempt from being confused with a completed movement and exposes cases that need human review.

What your team sees

  • Operations Overview — On-hand and available quantity, pending revisions and exceptions for the operating team.
  • Operation exceptions — Failed and needs-review attempts with reason and expected revision.
  • Active reservations — Quantity currently held against approved work.

Follow the work through

What it keeps track of

Data model
Stock movements
Posted signed quantity movements against approved stock requests
Stock reservations
Reservations holding eligible free quantity for an approved request
Operation receipts
Idempotent receipts for every guarded operation attempt
Stock requests
Return and stock movement requests raised against a storage location counterparty
Stock lots
Lot and expiry evidence for lot-tracked returned stock

Who uses it

Permissions
Inventory Coordinator
Watches availability and opens the next case.
Inventory Reviewer
Resolves revision and receipt exceptions.
Auditor
Follows the evidence trail; App Administrator maintains the operating setup.

Set up SCM with Returns Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started