1. SCM with Returns Management
  2. Features
  3. Refurbishment jobs
Feature · Refurbishment jobs

Refurbishment jobs

Keep recovered units and grade connected to the original return request.

OverviewSubmitted refurbishment jobs
SCM with Returns Management · Refurbishment jobs

Submitted refurbishment jobs

Approval conditions

New
ParentOrganizationStatusRevisionReturn referenceRecovered units
SR-88911ORG-1527Submitted90RR-49250
SR-74004ORG-2855Submitted660RR-821470
SR-24885ORG-5511Submitted350RR-637220
SR-66600ORG-8651Submitted620RR-287550
SR-31041ORG-3801Submitted730RR-637260
6 of 6 records
RR-492Refurbishment jobs · RJ-59638
Submitted
ParentSR-88911
OrganizationORG-1527
Revision90
Recovered units50
GradeGRD-117
Example screen with sample data

What you can do

Carry the return identity into recovery work

A refurbishment job belongs to a stock request and an organization. It has its own status and revision, plus a return reference, recovered units and grade. The job can record when a decision was made and when work completed. This creates a place to track recovery work without losing the request that brought the item into the operation.

Inventory Coordinator can prepare a Draft job after the return is identified. A Submitted job gives Inventory Reviewer a defined case to assess. Approved and Rejected distinguish decisions; Completed marks the finished job. The eventual stock effect belongs in posted movements, with the source request retained. A job status by itself is not a substitute for the signed quantity effect.

How the work is organized

  • Prepare. Link the parent request and organization, then record return reference, expected recovered units and grade.
  • Decide. Inventory Reviewer assesses the submitted revision and records the decision time.
  • Reconcile. Compare completed recovery with any posted stock movement and the operation receipt.

What to agree during setup

Decide how staff assign grades to refurbished stock and whether the grade is established before or after recovery. Define when recovered units become final and who is allowed to update them. Keep the return reference in the same format across requests and jobs so a reviewer can follow the lineage. Decide what evidence is required before a job moves from Submitted to Approved.

The team should define a controlled release step for recovered stock. The job’s source revision, parent request and posted movement should agree before quantity becomes available. If a release is blocked, staff need an exception owner and a way to inspect the receipt without counting the same recovered stock twice. Rejected work should remain in the history with its decision time.

Check the handoff on an actual case

Start with a reviewed request for returned equipment. Inventory Coordinator creates a job with the return reference and an initial grade. After inspection, the coordinator records the recoverable units and submits the job. Inventory Reviewer checks the job revision against the return evidence and decides whether to approve it. If the recovered units change, repeat review on the changed revision before treating the earlier decision as current.

For a finished job, inspect the completion time and look for the related posted movement under the parent request. Compare the movement quantity with recovered units. Inventory Reviewer also checks the operation receipt for the attempted release and its effect references. Auditor should be able to reconstruct the return identity, job decision and quantity effect from those records.

What your team sees

  • Submitted refurbishment jobs — Jobs awaiting a decision with revision and recovered units visible.
  • Refurbishment workboard — Draft, Submitted, Approved and Rejected jobs by status.
  • Posted movement ledger — Any released quantity with its source request and lot.

Follow the work through

What it keeps track of

Data model
Refurbishment jobs
Refurbishment jobs that release refurbished stock with retained return lineage
Stock requests
Return and stock movement requests raised against a storage location counterparty
Stock movements
Posted signed quantity movements against approved stock requests
Operation receipts
Idempotent receipts for every guarded operation attempt
Organizations
Operating organizations that own return operations

Who uses it

Permissions
Inventory Coordinator
Prepares the job.
Inventory Reviewer
Decides and reconciles the release evidence.
Auditor
Follows the return lineage; App Administrator maintains organization access.

Set up SCM with Returns Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started