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- Size & Fit Recommendation
- Who it's for
- Online Apparel Operations
Online Apparel Operations
An online apparel operation may use separate systems for the storefront, payment provider and stock owner. Commerce Operator keeps the sales order and fit assessment together, while Commerce Reviewer checks independent decisions and uncertain outcomes. Fulfillment Coordinator follows the actual stock authority and product movement evidence.
How Size & Fit Recommendation is set up for you
Order context
Keep customer, owner and organization references aligned before processing the transaction. A recommendation should reach the same order the customer is reviewing.
Provider outcomes
Distinguish authorization, capture and refund events using their verified evidence and external identities. An uncertain response needs reconciliation before another request is made.
Physical handover
Confirm entitlement with the stock owner and follow quantities through their movement stages. Partial handover remains visible until all eligible units have been handed over.
Return follow-up
Review returned merchandise and provider refund evidence separately. The team needs both physical and financial facts to explain a customer's current position.
An online apparel operation may use separate systems for the storefront, payment provider and stock owner. Commerce Operator keeps the sales order and fit assessment together, while Commerce Reviewer checks independent decisions and uncertain outcomes. Fulfillment Coordinator follows the actual stock authority and product movement evidence.
Begin with a product whose catalog identity and stock owner are well understood. Configure the chosen storefront handoff and provider connections, then rehearse a simple order with a consented fit assessment. Check that the operator and reviewer use the intended organization and current version.
Include a repeated shipping event and an interrupted refund response in the pilot. The team should be able to find the existing evidence before repeating an action. Review how the customer's size estimate is presented and explain its limits consistently. Expand once product handover, payment reconciliation and fit review have clear owners and a reliable evidence trail.
Use [fulfillment and returns](/size-fit-recommendation/processes/fulfillment-and-returns) with [refund reconciliation](/size-fit-recommendation/processes/refund-and-reconciliation).
Features to start with
Customers and Products
Establish the eligible customer and apparel product context before preparing an order or fit assessment.
Priced Sales
Prepare apparel quantities and pricing, then follow the accepted order to verified payment evidence.
Fit Assessments
Review the consented size estimate and its confidence before completing the recommendation for the order.
Roles on the team
- Commerce Operator
- Prepares assigned sales and consented fit assessments and requests eligible operational actions.
- Commerce Reviewer
- Independently reviews fit and refund requests and reconciles their recorded outcomes.
- Catalog Manager
- Maintains the active apparel product catalog, base units and standard USD pricing.
- Fulfillment Coordinator
- Coordinates eligible product handover with the actual stock owner and reviews fulfillment evidence.
- Auditor
- Reads authorized order, consent, decision and effect evidence without changing operational outcomes.
Set up Size & Fit Recommendation your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.