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  3. Activity and Evidence
Feature · Activity and Evidence

Activity and Evidence

Keep evidence files on each request and a receipt of every guarded action and its outcome.

OverviewOperation Exceptions
Supply Chain Analytics · Activity and Evidence

Operation Exceptions

Operation receipts

New
ParentActionOperation keyResult stateOccurred atFailure reason
PR-32960ACT-110OK-372Pending14 OctCut to length
PR-71649ACT-429OK-118Failed20 OctWeld frame
PR-80076ACT-720OK-326Needs review10 OctDrill and tap
PR-54150ACT-569OK-351Pending11 OctDeburr
PR-14547ACT-367OK-846Failed09 OctAssemble
6 of 6 records
ACT-110Operation receipts · OR-38447
Pending
ParentPR-32960
Operation keyOK-372
Occurred at14 Oct
Failure reasonCut to length
Example screen with sample data

What you can do

Keep the proof with the request

Quotes, demand forecasts, delivery notes and inspection reports are attached to the purchase request they support, with a title, evidence type, uploader, time and visibility of Internal or Shared.

Every guarded action, such as a submission, a commitment, an acceptance or a snapshot lock, leaves an operation receipt: the action, a unique operation key, the version it expected, the outcome, the time, any external reference and the failure reason. Outcomes are Pending, Completed, Failed or needs review. A repeated action with the same key returns the original result, so a retry never issues a commitment twice.

How the work is organized

  • Evidence where the approver looks. Files sit on the request.
  • Receipts for guarded actions. Each receipt shows what was expected and what happened.
  • Daily reconciliation. Pending and Failed receipts are checked every day against the request’s lines, snapshots and decisions.

What to agree during setup

Agree the evidence types you attach and which may be shared with suppliers. Decide who reviews operation exceptions and how quickly. Set the time of the daily reconciliation.

Check the handoff on an actual case

A buyer issues a commitment just as the network drops. The receipt stays Pending. When the buyer retries, the same operation key returns the original result and no second order reference is created. The daily reconciliation finds the order reference and the Ordered status recorded and marks the receipt Completed.

A receiving action fails halfway because one line’s quantity would have exceeded the request. Its receipt shows Failed with that reason, and the analyst sends it back to the clerk.

During the pilot, interrupt one submission, one commitment and one acceptance on purpose and confirm each is resolved by the daily reconciliation without a second effect.

What your team sees

  • Operation Exceptions — Receipts waiting for review with action, outcome and failure reason.
  • Evidence Files — Files attached to each request, with type, visibility and uploader.

Follow the work through

Map the source records before importing history.

What it keeps track of

Data model
Record attachments
Evidence files attached to a purchase request.
Operation receipts
Idempotent operation receipts recording guarded action outcomes.
Purchase requests
Purchase demand records with lifecycle, owner, counterparty and approved commitment.
Team members
Named team members with organization membership and platform identity.

Who uses it

Permissions
Supply Chain Analyst
, Buyer, Procurement Approver, Admin.
Buyer
S attach evidence.
The analyst resolves receipts.
Approvers read evidence when deciding.

Set up Supply Chain Analytics your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started