1. Tattoo Studio Management
  2. Features
  3. Changes and receipts
Feature · Changes and receipts

Changes and receipts

Cancel under the studio's policy, record no-shows only after the threshold, correct authorized scope and reconcile every receipt.

OverviewReceipt Exceptions
Tattoo Studio Management · Changes and receipts

Receipt Exceptions

Operation receipts

New
Operation keyActionExpected revisionResult stateOccurred atExternal reference
OK-399ACT-576440Pending27 OctER-824
OK-501ACT-111660Failed13 OctER-770
OK-350ACT-390480Needs review06 OctER-173
OK-484ACT-369410Pending14 OctER-540
OK-743ACT-894920Failed09 OctER-850
6 of 6 records
OK-399Operation receipts · OR-98555
Pending
ActionACT-576
Expected revision440
Occurred at27 Oct
External referenceER-824
Failure reasonCut to length
Example screen with sample data

What you can do

Change plans without losing the record

Clients reschedule, artists fall ill, people do not turn up. A cancellation is checked against the studio’s cancellation policy and the actual timing, and releases the station time held for it. A no-show is recorded only once the threshold after the start has passed, so a client running ten minutes late is not marked absent. Completed sessions keep their history.

Corrections follow one rule. Anything not yet done is cancelled and its station claims released. Anything already done needs a compensating action, such as a free touch-up appointment, confirmed by a Booking Supervisor. Records are never deleted.

Each guarded action, such as a hold, a confirmation, a cancellation or a correction, leaves an operation receipt with its operation key, action, expected revision and result: Pending, Completed, Failed or needs review. The Studio Manager reconciles pending and failed receipts against the station claims, payment events and appointment revision they name.

How the work is organized

  • Cancel under policy. Cancellations respect the policy and timing and release station time.
  • No-show after the threshold. A no-show is recorded only once the threshold has passed.
  • Receipts reconciled. Receipts are closed only when their effects match.

What to agree during setup

Agree the cancellation windows and what happens to the deposit in each. Agree the no-show threshold, such as 30 minutes after the start. Agree who reconciles receipts and how often. Agree what counts as a compensating action and who may approve it.

Check the handoff on an actual case

A client cancels a confirmed appointment five days ahead, inside the refund window. The coordinator cancels it; the station time is released and the deposit refund is recorded. The receipt shows Completed.

Another client does not arrive for a 10:00 session. At 10:15 the coordinator tries to record a no-show and it is refused; at 10:31 it is accepted and the station is released for a walk-in. That evening the Studio Manager finds a confirmation receipt at Pending after a dropped connection; the appointment shows Confirmed with its deposit, so the receipt is marked Completed.

What your team sees

  • Receipt Exceptions — Pending, failed and needs-review receipts with operation key, action and failure reason.
  • My Bookings — The signed-in coordinator’s appointments, used to act on cancellations and changes.

Follow the work through

Check permissions before go-live.

What it keeps track of

Data model
Operation receipts
Durable receipts for guarded operations, including retries, failures and reconciliation state.
Bookings
Appointment records covering the full lifecycle from requested through completed, cancelled or no-show.
Booking resources
Ordered resource reservations held against a parent appointment.
Payment evidence
Provider payment events (authorization, capture, refund, void) linked to an appointment.
Review decisions
Independent reviewer decisions (approve, reject, return) against a specific booking revision.

Who uses it

Permissions
Booking Coordinator
Cancels appointments and prepares corrections.
Booking Supervisor
Confirms compensating actions.
Studio Manager
Reconciles receipts.
Admin
Investigates repeated failures.

Set up Tattoo Studio Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started