1. Warehouse-to-Truck Loading
  2. Who it's for
  3. Wholesale distribution dispatch
Who it's for

Wholesale distribution dispatch

A wholesale depot needs the truck at the loading door to match the customer commitment. Load Planner prepares the requested quantity and delivery appointment; Dispatch Coordinator confirms the vehicle and records the physical loading result. Transport Supervisor reviews the pallet quantity and seal before the departure handoff. Keep the same load reference available to the customer service team when a delivery window changes.

How Warehouse-to-Truck Loading is set up for you

Agree the quantity basis

A customer request expressed in cases needs an agreed comparison with the loaded pallets. Resolve that basis before the supervisor reviews the physical check.

Keep appointments visible

Record the receiving location's window with the planned stop. A change in the appointment needs a review of the driver and vehicle interval, even when the lane remains familiar.

Explain loading differences

If a damaged pallet is removed at the dock, update the physical check and present the changed revision. The seal and quantity should describe the truck that leaves.

Follow delivery evidence

Capture the receiver and signature reference against the customer stop. A disputed signature stays visible while Evidence Coordinator investigates.

A wholesale depot needs the truck at the loading door to match the customer commitment. Load Planner prepares the requested quantity and delivery appointment; Dispatch Coordinator confirms the vehicle and records the physical loading result. Transport Supervisor reviews the pallet quantity and seal before the departure handoff. Keep the same load reference available to the customer service team when a delivery window changes.

Begin with a regular depot-to-customer lane and the transport partners that serve it. Prepare recognizable load numbers, current driver eligibility dates and vehicle identities. Rehearse the normal loading check, then remove a pallet before departure and repeat the review using the new seal.

Ask the next shift to explain the final loaded quantity, the departure time and the delivery proof from the load record. Keep warehouse picking and stock records in your warehouse system, with a connection to set up where the team needs information exchanged. Establish the customer communication owner before expanding to more lanes.

Follow [plan to loading approval](/warehouse-to-truck-loading/processes/plan-to-loading-approval) and prepare the [first operating cycle](/warehouse-to-truck-loading/get-started).

Features to start with

Roles on the team

Transport Supervisor
Review eligible revisions independently and reconcile operational evidence.
Admin
Maintains organization setup, identities and access for the loading operation.
Load Planner
Prepares transport demand and stop appointments for the loading and assignment workflows.
Dispatch Coordinator
Coordinates loading checks, resource assignments and physical movement evidence.
Evidence Coordinator
Reconciles delivery evidence, freight charges and operational outcomes for supervisor review.

Set up Warehouse-to-Truck Loading your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started