1. Catering Order Management
  2. Features
  3. Kitchen coordination
Feature · Kitchen coordination

Kitchen coordination

Follow preparation through packing, dispatch and venue setup.

OverviewDelivered Catering Orders
Catering Order Management · Kitchen coordination

Delivered Catering Orders

Catering orders

New
Order numberEvent nameEvent dateGuest headcountOrder total USD
CO-37394Event 75814 Oct24340
CO-14553Event 54709 Oct12730
CO-26540Event 14606 Oct7220
CO-84768Event 14316 Oct26600
CO-19502Event 29911 Oct29590
6 of 6 records
Event 758Catering orders · CO-37394
Event date14 Oct
Guest headcount24
Order total USD340
Example screen with sample data

What you can do

Kitchen coordination in daily work

For an afternoon event, the kitchen records prep scheduling and ingredients picked before packing for the venue. Each event keeps its coordination stage, status, time and guests covered. The kitchen can then record dispatch, while the venue team records setup against the same catering order.

Each kitchen event is a separate record with a stage, status, time and guest coverage. Recording an ingredients picked event does not itself confirm packing or dispatch. The Kitchen Lead checks the sequence and records a failed event when preparation cannot continue.

How the work is organized

  • Plan prep. Match selection guest counts to the kitchen event’s guests covered.
  • Record each stage. Keep prep, packing and dispatch events on the same order.
  • Flag a failure. Use the event status and a catering exception when the team needs follow-up.

What to agree during setup

Agree when a planned event becomes recorded or confirmed, which kitchen or venue name should appear, and who records a failed event. Kitchen records should use the same catering order as the menu selections. The guests covered figure needs a consistent meaning across prep, dispatch and setup.

Pilot a confirmed event with a changed guest count. Have the Kitchen Lead enter prep and packing events, then compare their guest coverage with the current selections. Rehearse an ingredient shortage before dispatch.

Check the handoff on an actual case

Open the order and compare planned menu guest counts with the guests covered by its kitchen events. Check that dispatch follows packing in the recorded sequence. If an event failed, record the result and raise a catering exception where the order needs follow-up. The venue team should have the dispatch detail before it records setup.

The Kitchen Lead should inspect the order’s kitchen events before recording dispatch. The Venue Coordinator checks the dispatched event and its guest coverage before recording setup. A failed record needs an owner and a resolution.

What your team sees

  • Dispatched And Delivered Events — Use this list to identify the records that need attention.
  • Menu Preparation Queue — Open the related records to check status and evidence.

Follow the work through

Follow the enquiry and review, menu and kitchen preparation, venue delivery, and payment and exception closeout paths. Use the data model when checking references and the role guide when assigning access.

What it keeps track of

Data model
Kitchen and logistics events
Kitchen prep, packing, dispatch and venue set-up events for a catering order.
Menu selections
Menu selections and guest counts that make up a catering order.
Catering orders
Catering orders from event enquiry through headcount planning, kitchen prep, delivery and billing.
Service receipts
Recorded evidence of each kitchen, delivery or billing action performed on a catering order.

Who uses it

Permissions
Kitchen Lead
, Venue Coordinator.
The Admin maintains access and company scope; the named team members own the records and decisions described above.

Set up Catering Order Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started