1. Music Festival Management
  2. Features
  3. Payment evidence
Feature · Payment evidence

Payment evidence

Associate verified provider events with event activity.

OverviewVerified captures
Music Festival Management · Payment evidence

Verified captures

Payment evidence

New
ParentProvider event IDTypeAmount USDVerifiedProvider reference
EVN-15100PEI-814Capture760YesPR-704
EVN-82560PEI-677Capture930YesPR-561
EVN-47773PEI-724Capture560YesPR-165
EVN-29901PEI-470Capture620YesPR-920
EVN-16916PEI-791Capture290YesPR-217
6 of 6 records
PEI-814Payment evidence · PE-11730
Capture
ParentEVN-15100
Amount USD760
VerifiedYes
Provider referencePR-704
Example screen with sample data

What you can do

Provider facts

Payment Evidence keeps the provider event ID, type, amount, occurrence time, verification state and provider reference against an event. Finance Reviewer uses these records to distinguish a verified capture from an authorization or an unverified event. Admission completion depends on the capture evidence, while a refund record remains a separate provider event.

How the work is organized

  • Provider facts. Configure the provider connection and retain its original identifiers. The local record gives the team a reconciliation reference; the provider remains the authority for money movement.
  • Capture check. Finance Reviewer compares the capture amount and verification state with the event and admission quantity. A pending or unverified provider event cannot be counted as a completed capture.
  • Corrections. Cancellation and correction preserve prior admitted history. For executed scope, the team prepares a reviewed compensating action and checks the resulting provider evidence separately.

What to agree during setup

Choose the provider connection and identify who verifies provider event IDs and references. Finance Reviewer should compare a capture with an authorization, then check the linked event and admissions before treating a reservation as complete. Rehearse a refund request separately from verified provider refund evidence so the team does not report intent as money movement.

Check the handoff on an actual case

A registration is approved and capacity appears available. Finance Reviewer still checks that the event has a verified capture rather than only an authorization. If the provider result is uncertain, the linked Operation Receipt stays in review. On cancellation, an intended refund is recorded for review, and the team waits for verified provider evidence before reporting money movement as complete.

Finance Reviewer keeps the provider event ID and reference with the event so another reviewer can check the same external fact. A capture counts only when verified; an authorization or intended refund stays separate. When a receipt has no matching effect, the original key and discrepancy remain available for investigation.

For the close, Finance Reviewer can group the provider facts by event and distinguish captures from refunds and voids. The event owner should see whether each disputed receipt matches a local admission effect. A provider reference gives the next reviewer a way to check the same outcome without initiating payment again.

What your team sees

  • Verified captures — Inspect provider references and amounts for verified capture events.
  • Receipts needing review — Investigate discrepancies by operation key and expected revision.

Follow the work through

Follow Payment reconciliation for the decisions and evidence that carry this work forward. Review the data model for its record links and roles for access checks.

What it keeps track of

Data model
Payment evidence
Provider payment authorizations, captures, refunds and voids.
Events
Programs, events and sessions with capacity, lifecycle and revision.
Admissions
Reserved and admitted admission lines for an event.
Event registrations
Participant registration records submitted for review and completion.
Operation receipts
Idempotent receipts for guarded operations with expected revision and result state.
Review decisions
Independent reviewer decisions recorded against a source revision.

Who uses it

Permissions
Finance Reviewer
, Admissions Lead, Independent Reviewer.

Set up Music Festival Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started