Public Works Department · Available now

Keep public work accountable from plan to acceptance.

Public Works Department organizes agency projects into owned work packages, task lines and dated delivery evidence. A package identifies its organization, project counterparty, owner, scope, due date and budget hours.

Start now Download Proto

No per-user fees
Manual work is free
Configure it in Proto

OverviewOpen Work Packages

Public Works Department · Work packages

Open Work Packages

Work packages in one list

New work package

Work packages in view

Total budget hours

Planned

Active

Planned2

Harbor Road storm drain repairWP-57753

26 Oct

East Market bus shelter replacementWP-87361

18 Oct

Add

Active2

Willow Square sidewalk renewalWP-81476

18 Oct

Cedar Bridge railing refurbishmentWP-12337

31 Oct

Add

Review2

Juniper Lane streetlight upgradeWP-52731

22 Oct

Brookfield pump station inspectionWP-99270

24 Oct

Add

Harbor Road storm drain repairWork packages · WP-57753

Planned

Due at26 Oct

OwnerCaleb Duarte

Budget hours5

Review evidenceWP-57753 · Harbor Road storm drain repair

Independent Reviewer records a reasoned decision; Public Works Manager accepts complete scope.

Waiting for Public Works Manager

ApproveReturn

Example screen with sample data

Tables, ready to use: 11
Saved views: 15
Roles with set permissions: 6
Reports and dashboards: 8

Features

See public work in motion

Every feature works on the same records. Pick one to see the screen your team works in.

Agencies and projects

Keep the agency, project counterparty and responsible people tied to each package.

Agency identity
Project context
People and ownership

Organizations
Projects
Team members
Users
Work packages

Explore agencies and projects

OverviewMy Team Member Record

Public Works Department · Agencies and projects

My Team Member Record

Team members

New

Name	Role name	Organization	User
Darius Okafor	Field supervisor	Cedar Bridge Maintenance Unit	Samira Bektas
Mei Navarro	Civil inspector	North Quay Public Works	Luis Mensah
Samira Bektas	Road maintenance lead	North Quay Public Works	Darius Okafor
Luis Mensah	Electrical technician	Juniper Municipal Engineering	Darius Okafor
Anika Rahman	Project coordinator	North Quay Public Works	Farah Salcedo

6 of 6 records

Darius OkaforTeam members · TM-50843

Role nameField supervisor

OrganizationCedar Bridge Maintenance Unit

UserSamira Bektas

Active✓

Example screen with sample data

Work packages

Plan owned public work with a due date, hour budget and revision history.

Plan
Activate
Accept

Work packages
Projects
Organizations
Team members
Tasks
Record attachments

Explore work packages

OverviewAccepted Work Packages

Public Works Department · Work packages

Accepted Work Packages

Work packages

New

Record number	Subject	Owner	Accepted at	Revision
WP-23347	Harbor Road storm drain repair	Caleb Duarte	25 Oct	730
WP-31909	Willow Square sidewalk renewal	Anika Rahman	23 Oct	440
WP-86512	Juniper Lane streetlight upgrade	Mei Navarro	20 Oct	850
WP-51250	East Market bus shelter replacement	Caleb Duarte	03 Nov	400
WP-31733	Cedar Bridge railing refurbishment	Samira Bektas	19 Oct	790

6 of 6 records

Harbor Road storm drain repairWork packages · WP-23347

OwnerCaleb Duarte

Accepted at25 Oct

Revision730

Example screen with sample data

Tasks and delivery

Keep task dependencies, due dates and actual hours close to the parent package.

Sequence
Progress
Attention

Tasks
Work packages
Team members
Record attachments

Explore tasks and delivery

OverviewOpen Tasks

Public Works Department · Tasks and delivery

Open Tasks

Tasks

New

Line number	Task name	Due at	Planned hours	Actual hours	Parent
470	Survey drain inlet elevations	27 Oct	4	12	North Quay pavement resurfacing
210	Remove damaged sidewalk panels	20 Oct	6	13	Stonebridge culvert clearing
520	Install new lamp fixtures	31 Oct	15	16	Willow Square sidewalk renewal
390	Set bus shelter foundations	24 Oct	7	6	Stonebridge culvert clearing
730	Replace corroded railing sections	28 Oct	13	6	Brookfield pump station inspection

6 of 6 records

Survey drain inlet elevationsTasks · TSK-32421

Line number470

Due at27 Oct

Planned hours4

Actual hours12

ParentNorth Quay pavement resurfacing

Example screen with sample data

Evidence and review

Attach delivery proof and retain decisions against the package revision reviewed.

Collect
Examine
Decide

Record attachments
Review decisions
Work packages
Tasks
Team members

Explore evidence and review

OverviewAll Review Decisions

Public Works Department · Evidence and review

All Review Decisions

Review decisions

New

Source revision	Decision	Decided at	Reason	Reviewer	Parent
130	Approve	13 Oct	Drain test passed after repair	Anika Rahman	Harbor Road storm drain repair
300	Return	25 Oct	Panel edges remain uneven	Darius Okafor	Harbor Road storm drain repair
70	Approve	23 Oct	Lighting levels meet specification	Caleb Duarte	East Market bus shelter replacement
50	Return	03 Nov	Shelter anchoring needs rework	Luis Mensah	Juniper Lane streetlight upgrade
430	Approve	28 Oct	Railing coating inspection passed	Darius Okafor	North Quay pavement resurfacing

6 of 6 records

Drain test passed after repairReview decisions · RD-53999

Approve

Source revision130

Decided at13 Oct

ReviewerAnika Rahman

ParentHarbor Road storm drain repair

Example screen with sample data

Field inspections

Review site observations and accepted quantities against the parent work package.

Observe
Review
Conclude

Public work inspections
Work packages
Organizations
Record attachments
Review decisions

Explore field inspections

OverviewPending Certification

Public Works Department · Field inspections

Pending Certification

Approval waits for the independent reviewer

New

Status	Revision	Asset location	Inspected at	Accepted quantity	Parent
Submitted	470	Harbor Road drain inlet 4	15 Oct	130	Juniper Lane streetlight upgrade
Submitted	50	Willow Square west sidewalk	15 Oct	20	Cedar Bridge railing refurbishment
Submitted	590	Juniper Lane pole 18	21 Oct	20	Cedar Bridge railing refurbishment
Submitted	860	East Market shelter B	18 Oct	500	Brookfield pump station inspection
Submitted	930	Cedar Bridge north railing	16 Oct	900	North Quay pavement resurfacing

6 of 6 records

Harbor Road drain inlet 4Public work inspections · PWI-77008

Submitted

Revision470

Inspected at15 Oct

Accepted quantity130

ParentJuniper Lane streetlight upgrade

Example screen with sample data

Operations and exceptions

Trace guarded actions and investigate pending, failed or uncertain receipts.

Record
Investigate
Resolve

Operation receipts
Work packages
Tasks
Public work inspections
Review decisions

Explore operations and exceptions

OverviewFailed and Needs Review

Public Works Department · Operations and exceptions

Failed and Needs Review

Operation receipts

New

Operation key	Action	Result state	Failure reason	Parent
PW-OP-260901	Create work package	Failed	Inspection evidence missing	East Market bus shelter replacement
PW-OP-260902	Assign field crew	Needs review	Work package already accepted	Brookfield pump station inspection
PW-OP-260903	Record inspection	Failed	Asset location is invalid	Willow Square sidewalk renewal
PW-OP-260904	Submit completion evidence	Needs review	Contractor approval expired	North Quay pavement resurfacing
PW-OP-260905	Approve work	Failed	Task has open dependencies	East Market bus shelter replacement

6 of 6 records

PW-OP-260901Operation receipts · OR-15243

Failed

ActionCreate work package

Failure reasonInspection evidence missing

ParentEast Market bus shelter replacement

Example screen with sample data

Process

From work plan to inspected quantity

Plan and certify public work ships ready to use. 2 steps need a named approval before the work moves on: Review evidence (Public Works Manager) and Certify quantity (Independent Reviewer).

Drag a card to another stage, or focus it and use the arrow keys. It updates to match the stage.

Plan package

Set the owner, counterparty, due date, budget hours and task plan for the job.

Harbor Road storm drain repairWP-57753 · Package Owner
Plan packageBy Package Owner
Activate baseline

Check dependencies and revision before work begins.

Harbor Road storm drain repairWP-57753 · Public Works Manager
Activate baselineBy Public Works Manager
Record delivery

Capture actual task hours, completion dates and job evidence.

Harbor Road storm drain repairWP-57753 · Package Owner
Record deliveryBy Package Owner
Review evidence

Compare the completed work and attachments with the submitted package revision.

Harbor Road storm drain repairWP-57753 · Public Works Manager
Review evidenceBy Public Works Manager
ApprovalIndependent Reviewer records a reasoned decision; Public Works Manager accepts complete scope.
Inspect work

Record the site, contractor, inspection time and accepted quantity.

Harbor Road storm drain repairWP-57753 · Field Inspector
Inspect workBy Field Inspector
Certify quantity

Have an independent reviewer decide the submitted inspection revision.

Harbor Road storm drain repairWP-57753 · Independent Reviewer
Certify quantityBy Independent Reviewer
ApprovalIndependent Reviewer approves or rejects the inspected quantity for the submitted revision.

Start with Plan and activate work

Inside a record

Keep project context connected

Open any work package to see its operation receipts, the roles that work on it, its process stages and its approvals on one page.

1
Record details
Due at, Owner and Budget hours.
2
Operation receipts
Each line is linked to this work package.
3
Who works on it
Admin, Public Works Manager and Package Owner, each with their own permissions.
4
Process stages
Plan package, with the role that acts.
5
Approvals
Review evidence and Certify quantity, with who decides.

Open Work PackagesHarbor Road storm drain repair

Public Works Department · Work packages

Harbor Road storm drain repair

Planned

Log activity

Record details

Due at26 Oct

OwnerCaleb Duarte

Budget hours5

Operation receipts

Harbor Road storm drain repair

Operation key	Action	Result state
PW-OP-260901	Create work package	Pending
PW-OP-260902	Assign field crew	Pending
PW-OP-260903	Record inspection	Pending

Operation receipts: 6

Who works on it

AdminManage Organizations, Projects, team members, Users
Public Works ManagerManage work packages, Tasks
Package OwnerManage work packages, Tasks, record attachments

Process stages

Plan packagePackage Owner

Approvals

Review evidencePublic Works Manager
Approved
Certify quantityIndependent Reviewer
Waiting

Example screen with sample data

Approvals

Give each decision an owner

OverviewApprovals

Public Works Department · Overview

Approvals

Signed in as Public Works Manager

Waiting for you

4 To review1 Overdue2 Decided todayOnly mine

0 selectedApproveReturn

PWI-77008Harbor Road drain inlet 4
Juniper Lane streetlight upgradeRequested by Admin
Submitted2dActions
PWI-79167Willow Square west sidewalk
Cedar Bridge railing refurbishmentRequested by Admin
Submitted3dActions
PWI-12241Juniper Lane pole 18
Cedar Bridge railing refurbishmentRequested by Admin
Submitted2dActions
PWI-61181East Market shelter B
Brookfield pump station inspectionRequested by Admin
Submitted4dActions

Who approves what

	Decision	Approver
	Review evidenceCompare the completed work and attachments with the submitted package revision.	Public Works Manager
	Certify quantityHave an independent reviewer decide the submitted inspection revision.	Independent Reviewer
	Approve work packages	Public Works Manager
	Approve public work inspections	Independent Reviewer

4 approval rules · set per role in Proto

Example screen with sample data

Who can approve what

Roles

A workspace for each role

Everyone opens Public Works Department to the work that is theirs. Pick a role to see what it starts with.

Admin

Admin maintains agency identity, team access and setup.

Manage Organizations, Projects, team members, Users
View work packages, Tasks, public work inspections, operation receipts

Public Works Manager

Public Works Manager owns package acceptance and resolves scope exceptions.

This is the first screen this role sees.

OverviewPending Certification

Pending Certification

Public work inspections · Public Works Manager

Status	Revision	Asset location	Inspected at	Accepted quantity	Parent
Submitted	470	Harbor Road drain inlet 4	15 Oct	130	Juniper Lane streetlight upgrade
Submitted	50	Willow Square west sidewalk	15 Oct	20	Cedar Bridge railing refurbishment
Submitted	590	Juniper Lane pole 18	21 Oct	20	Cedar Bridge railing refurbishment
Submitted	860	East Market shelter B	18 Oct	500	Brookfield pump station inspection
Submitted	930	Cedar Bridge north railing	16 Oct	900	North Quay pavement resurfacing

6 of 6 records

Example screen with sample data

Field Inspector

Field Inspector submits site observations and accepted quantities.

This is the first screen this role sees.

OverviewPending Certification

Pending Certification

Public work inspections · Field Inspector

Status	Revision	Asset location	Inspected at	Accepted quantity	Parent
Submitted	470	Harbor Road drain inlet 4	15 Oct	130	Juniper Lane streetlight upgrade
Submitted	50	Willow Square west sidewalk	15 Oct	20	Cedar Bridge railing refurbishment
Submitted	590	Juniper Lane pole 18	21 Oct	20	Cedar Bridge railing refurbishment
Submitted	860	East Market shelter B	18 Oct	500	Brookfield pump station inspection
Submitted	930	Cedar Bridge north railing	16 Oct	900	North Quay pavement resurfacing

6 of 6 records

Example screen with sample data

Independent Reviewer

Independent Reviewer examines the submitted revision and records a reasoned decision.

This is the first screen this role sees.

OverviewPending Certification

Pending Certification

Public work inspections · Independent Reviewer

Status	Revision	Asset location	Inspected at	Accepted quantity	Parent
Submitted	470	Harbor Road drain inlet 4	15 Oct	130	Juniper Lane streetlight upgrade
Submitted	50	Willow Square west sidewalk	15 Oct	20	Cedar Bridge railing refurbishment
Submitted	590	Juniper Lane pole 18	21 Oct	20	Cedar Bridge railing refurbishment
Submitted	860	East Market shelter B	18 Oct	500	Brookfield pump station inspection
Submitted	930	Cedar Bridge north railing	16 Oct	900	North Quay pavement resurfacing

6 of 6 records

Example screen with sample data

Roles and permissions

Reports

Find the work that needs attention

Read delivery hours, inspection outcomes and guarded operation exceptions.

Overview

Public Works Department · Overview

Public Works Department dashboard

This quarter

Public work inspections in view

Total accepted quantity

1,740

Submitted

Work packages by status

How far records got this quarter

Stage	Reached	Step
Draft	48
Planned	10	21%
Active	3	30%
Review	1	33%

Budget hours by status

Sample totals per stage

-1000Draft

-4000Planned

-6000Active

-2000Review

-5000Accepted

Example screen with sample data

All reports and dashboards

Who it's for

Fit the way your public works team operates

See how Public Works Department fits your kind of team.

Municipal streets

Track street repair packages from task hours to inspected quantities.

Drainage and utility works

Keep location, dependency and review evidence together for field repairs.

Public facility repairs

Follow contracted facility work through evidence review and inspection.

Controls

Trace the revision behind each result

Each stage of plan and certify public work names the role that acts and the status it records, so a change is never anonymous.

OverviewPlan and certify public work

Public Works Department · Process

Plan and certify public work

Each stage, the role that acts and the status it records

Process stages

Approval steps

Roles involved

Tables touched

Plan package

Package Owner

StatusDraft → Planned

RecordsWork packages, Tasks

Activate baseline

Public Works Manager, Package Owner

StatusPlanned → Active

RecordsOperation receipts, Tasks

Record delivery

Package Owner

StatusActive → Review

RecordsRecord attachments, Tasks

Plan and certify public work

Start
Plan packageDraft → Planned
Work packages
Step
Activate baselinePlanned → Active
Operation receipts
Step
Record deliveryActive → Review
Record attachments
Approval
Review evidenceReview → Accepted
Review decisions
Step
Inspect workDraft → Submitted
Public work inspections

Example screen with sample data

See each stage in detail

AI agent

Ask Proto about the work behind the status

Ask for help tracing package progress, inspection decisions and exceptions.

It can

Public Works Manager: Show packages in review with their owner, due date and latest decision.
Package Owner: Compare planned and actual task hours for a selected package and identify unfinished lines.
Field Inspector: Gather the parent package and attachments before recording a submitted observation.
Independent Reviewer: Show the submitted revision, supporting evidence and earlier decisions before a new decision.

Stays with a person

Proto can prepare a comparison and point to source records.
A person still decides whether evidence supports acceptance or certification.
The responsible reviewer must approve a submitted inspection; the manager decides accepted package scope.
A receipt with an uncertain result requires a read-first investigation before another action.

Set up an agent

agent · public works department

Show Open Work Packages for my agency, then open the package with the earliest due date.

Compare its task hours with the plan and show the latest review decision.

For any needs review operation receipt, show the expected revision and linked local effect.

Proto can prepare a comparison and point to source records.

Integrations

Connects to the tools you use

Set up connections through ERP.AI and Proto workflows, with every change logged.

Public Works Department
People
Project context
Evidence
Finance handoff

Data model

Your data, in tables you can change

Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.

Browse all 11 tables

11tables

Agencies and projects5
Work packages8
Tasks and delivery4
Evidence and review5
Field inspections5
Operations and exceptions5

Implementation

Roll out one team at a time

Start with one team and one process, then add the rest once the basics are running.

Set identity
Load agency and project records, connect team members to platform users, and agree on organization access.
Plan work
Choose a representative project, name a package owner, enter the due date and hour budget, and sequence its task lines.
Review delivery
Attach a field record, complete the tasks and have an independent reviewer decide the submitted revision.
Inspect the result
Record location, time, contractor and accepted quantity; rehearse both approval and rejection.
Reconcile outcomes
Compare pending or uncertain receipts with their local effects before expanding to more work.

Read the implementation plan

Pricing

$0per user

The base account and everyday work in the ERP.AI app are free, for every user.

No per-user or per-seat fees
Viewing, editing, approving and exporting records in the app is free
Pay only for machine work: API calls, imports, workflows and AI agents
Prepaid credits from $5. Purchased credits never expire

Pricing details

Machine work rate card Included per $1 of credit

Machine work rate card
Usage	Per $1
Record reads (list, filter, get)	20,000
Search or aggregate queries	4,000
Record writes	4,000
Imported or synced records	200,000
Workflow runs	2,000
AI agent runs	2,000
Scheduled jobs or webhooks	20,000
File uploads (MB)	2,000
CSV or PDF exports	100

FAQ

Questions, answered

Scope, rollout and pricing for Public Works Department.

All questions

How do I get started?

Click Get started, then use Proto to configure Public Works Department for your business. Begin with one agency project, one owned work package, its task lines and a representative field inspection.

What is a work package?

It is the scoped job record with a record number, agency, project counterparty, owner, due date, hour budget and revision. Tasks, attachments, inspections, decisions and operation receipts connect to it.

How do I track contractor work?

Record the contracted project and contact under its agency, then link it as the counterparty on each package. Task hours and field evidence show delivery against the package.

Who accepts completed work?

An Independent Reviewer records a decision on the package revision and evidence. The Public Works Manager checks complete scope before marking the package Accepted.

How is an inspection different from acceptance?

A package acceptance covers reviewed delivery. A field inspection records location, contractor, time and accepted quantity for that work, with its own submitted revision and decision.

Does certification trigger payment?

Certification records the reviewed quantity. Connect the agency's finance process separately for any payment decision.

What happens when a task is late?

The owner and manager can inspect due tasks and package commitments. The Operations Overview also shows overdue tasks by owner with links back to the source record.

How do we handle a rejected inspection?

Retain the reason and source revision, correct the observation or evidence, and submit a new revision for independent review.

What if an operation result is uncertain?

Open its receipt and compare the original operation key, expected revision and linked local effects. Keep a specific discrepancy visible until the analyst can reconcile it.

Can we change an accepted package?

Separate future unexecuted scope from accepted work. Keep the original evidence and decision, and route any compensating action through independent review.

Set up Public Works Department your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

Start now Download Proto

How to get started

Find your application

Keep public work accountable from plan to acceptance.

Open Work Packages

See public work in motion

Agencies and projects

My Team Member Record

Work packages

Accepted Work Packages

Tasks and delivery

Open Tasks

Evidence and review

All Review Decisions

Field inspections

Pending Certification

Operations and exceptions

Failed and Needs Review

From work plan to inspected quantity

Plan package

Activate baseline

Record delivery

Review evidence

Inspect work

Certify quantity

Keep project context connected

Harbor Road storm drain repair

Harbor Road storm drain repair

Who works on it

Process stages

Approvals

Give each decision an owner

Approvals

Waiting for you

Who approves what

A workspace for each role

Admin

Public Works Manager

Pending Certification

Package Owner

Open Work Packages

Field Inspector

Pending Certification

Independent Reviewer

Pending Certification

Operations Analyst

Open Work Packages

Find the work that needs attention

Public Works Department dashboard

Work packages by status

Budget hours by status

Fit the way your public works team operates

Municipal streets

Drainage and utility works

Public facility repairs

Trace the revision behind each result

Plan and certify public work

Ask Proto about the work behind the status

It can

Stays with a person

Connects to the tools you use

Your data, in tables you can change

Roll out one team at a time

Set identity

Plan work

Review delivery

Inspect the result

Reconcile outcomes

Machine work rate card Included per $1 of credit

Questions, answered

More Projects systems

Task & Kanban Board

Gantt Chart Planner

Resource Planning System

Timesheet Management

PM for IT Projects

PM for Construction

Set up Public Works Department your way.

Your Privacy, Your Choice

Manage Your Cookie Preferences