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Food Truck Management
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Food Truck Management · Available now

Follow each order from the stop to the served portion.

Food Truck Management keeps the operating organization, truck stops, active products, recipe revisions and team members alongside meal orders. A service lead can choose the destination and serving time, record menu portions, check allergens and price the order before acceptance.

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  • No per-user fees
  • Manual work is free
  • Configure it in Proto
OverviewOpen Service Orders
Food Truck Management · Service orders

Open Service Orders

Service orders in one list

New service order
Service orders in view
6
Draft
2
Accepted
2
Preparing
1
Draft2
Lunch pickup for plaza officeNorth Library courtyard
14 Oct
Family meal at West ParkNorth Library courtyard
30 Oct
Add
Accepted2
Two wraps at farmers marketNorth Library courtyard
30 Oct
Soup and sandwich for station crewCampus Green food court
01 Nov
Add
Preparing1
Catering order for library staffRiverside promenade stop
29 Oct
Add
Ready1
Dinner pickup at riverfront stopWest Park market curb
17 Oct
Add
Lunch pickup for plaza officeService orders · SO-93079
Draft
Serve at14 Oct
OwnerNora Kim
CounterpartyNorth Library courtyard
Review correctionSO-93079 · Lunch pickup for plaza office

Independent Reviewer decides the compensating action against the current revision.

Waiting for Independent Reviewer
ApproveReturn
Example screen with sample data
Tables, ready to use
18
Saved views
14
Roles with set permissions
7
Reports and dashboards
8
Features

Follow the whole service shift

Every feature works on the same records. Pick one to see the screen your team works in.

Trucks and stops

Keep each service destination and its operating team in context.

  • Operating context
  • Destination details
  • Assigned work
  • Organizations
  • Truck stops
  • Team members
  • Users
  • Service orders
Explore trucks and stops
OverviewActive Truck Stops
Food Truck Management · Trucks and stops

Active Truck Stops

Truck stops

New
CodeNameAddressContact nameEligibility note
CIVIC-PLAZACivic Plaza lunch stop44 Civic PlazaTariq MooreLunch permit valid weekdays
WEST-MARKETWest Park market curb191 West Park RoadElena ParkMarket stall booked Saturdays
RIVER-PROMRiverside promenade stop8 Riverside WalkNico SalazarNo generator after 8 p.m.
NORTH-LIBNorth Library courtyard320 North Library WayFreya ChenKeep library loading lane clear
MILL-OFFICEMill Street office row75 Mill StreetImran WellsOffice curb access starts at 11
6 of 6 records
CIVIC-PLAZATruck stops · TS-44256
NameCivic Plaza lunch stop
Address44 Civic Plaza
Contact nameTariq Moore
Eligibility noteLunch permit valid weekdays
Example screen with sample data
Process

From stop plan to served order

Order service and exception resolution ships ready to use. One step needs a named approval before the work moves on: Review correction (Independent Reviewer).

Drag a card to another stage, or focus it and use the arrow keys. It updates to match the stage.

  1. Set stop

    Confirm the destination and operating team.

    Lunch pickup for plaza officeSO-93079 · Truck Manager
    Set stopBy Truck Manager

  2. Accept order

    Check menu, portions, value and serving capacity.

    Lunch pickup for plaza officeSO-93079 · Service Lead
    Accept orderBy Service Lead

  3. Prepare lines

    Record kitchen work against the accepted scope.

    Lunch pickup for plaza officeSO-93079 · Kitchen Lead
    Prepare linesBy Kitchen Lead

  4. Serve order

    Capture the portions guests actually received.

    Lunch pickup for plaza officeSO-93079 · Service Lead
    Serve orderBy Service Lead

  5. Review correction

    Have an independent reviewer decide changed scope.

    Lunch pickup for plaza officeSO-93079 · Independent Reviewer
    Review correctionBy Independent Reviewer
    ApprovalIndependent Reviewer decides the compensating action against the current revision.

  6. Verify completion

    Match the operation receipt to actual effects.

    Lunch pickup for plaza officeSO-93079 · Independent Reviewer
    Verify completionBy Independent Reviewer

Start with Plan the stop and menu

Inside a record

Match external outcomes to orders

Open any service order to see its line tickets, the roles that work on it, its process stages and its approvals on one page.

  1. 1
    Record details

    Serve at, Owner and Counterparty.

  2. 2
    Line tickets

    Each line is linked to this service order.

  3. 3
    Who works on it

    Admin, Truck Manager and Service Lead, each with their own permissions.

  4. 4
    Process stages

    Draft order, with the role that acts.

  5. 5
    Approvals

    Review correction, with who decides.

Open Service OrdersLunch pickup for plaza office
Food Truck Management · Service orders

Lunch pickup for plaza office

North Library courtyard · Draft

Log activity
1
Record details
Serve at14 Oct
OwnerNora Kim
CounterpartyNorth Library courtyard
2
Line tickets

Lunch pickup for plaza office

ParentStatusRevision
Weekend breakfast at marinaSubmitted440
Soup and sandwich for station crewSubmitted850
Weekend breakfast at marinaSubmitted860
Line tickets
6
Total revision
2,940
3

Who works on it

  • AdminManage Organizations, team members, Users
  • Truck ManagerManage truck stops, team members
  • Service LeadManage service orders, service order lines, stop fulfillment…
4

Process stages

  • Draft orderService Lead
5

Approvals

  • Review correctionIndependent Reviewer
    Approved
Example screen with sample data
Approvals

Keep changed scope reviewable

Independent Reviewer decides corrections against the current revision and keeps the reason with the decision.

OverviewApprovals
Food Truck Management · Overview

Approvals

Signed in as Independent Reviewer

Waiting for you

4 To review1 Overdue2 Decided todayOnly mine
0 selectedApproveReturn
  • LT-66062WINDOW-A
    Weekend breakfast at marinaRequested by Admin
    Submitted2dActions
  • LT-50635WINDOW-B
    Soup and sandwich for station crewRequested by Admin
    Submitted4dActions
  • LT-78103PICKUP-01
    Weekend breakfast at marinaRequested by Admin
    Submitted3dActions
  • LT-64867PICKUP-02
    Soup and sandwich for station crewRequested by Admin
    Submitted4dActions

Who approves what

DecisionApprover
Review correctionHave an independent reviewer decide changed scope.Independent Reviewer
1 approval rule · set per role in Proto
Example screen with sample data
Who can approve what
Roles

A workspace for each role

Everyone opens Food Truck Management to the work that is theirs. Pick a role to see what it starts with.

Admin

Owns organization, user and access setup across the operation.

  • Manage Organizations, team members, Users
  • View service orders, operation receipts

Roles and permissions

Reports

See what was prepared and served

Read order, portion, menu, payment and exception facts together.

Overview
Food Truck Management · Overview

Food Truck Management dashboard

This quarter

Line tickets in view
6
Total guest count
145
Submitted
6

Service orders by status

How far records got this quarter

StageReachedStep
Draft37
Accepted1643%
Preparing319%
Ready133%

Number of service orders by status

Sample counts per stage

0
0Draft
-40Accepted
-10Preparing
-40Ready
-60Served
Example screen with sample data
  1. 01Orders by stop and status

    Show each stop's orders by serving time, status and owner.

  2. 02Accepted order value

    Compare accepted orders by stop and their recorded net amount.

  3. 03Preparation and served portions

    Show requested and served line quantities with preparation times and ingredient movements for each meal order.

  4. 04Menu and recipe readiness

    Show active products with their recipe revisions, approval state and effective dates.

  5. 05Ingredient movement history

    Show signed consumption and waste movements by ingredient, source line and operation key.

  6. 06Payment evidence review

    Show provider events, amount, type and verification state by meal order.

  7. 07Operation exception register

    Show pending, failed and review-needed receipts with reasons and linked orders.

  8. 08Review decision history

    Show each decision, reviewer, source revision and reason by order.

All reports and dashboards

Who it's for

Fit the way your truck serves

See how Food Truck Management fits your kind of team.

Event food trucks

Coordinate venue service windows and meal orders at events.

Regular route service

Keep recurring destinations and the day's orders easy to distinguish.

Venue and delivery service

Track service orders tied to a venue or delivery destination.

Controls

Investigate uncertain operations

Each stage of order service and exception resolution names the role that acts and the status it records, so a change is never anonymous.

OverviewOrder service and exception resolution
Food Truck Management · Process

Order service and exception resolution

Each stage, the role that acts and the status it records

Process stages
10
Approval steps
1
Roles involved
6
Tables touched
10
Accept order
Service Lead
StatusDraft → Accepted
Prepare lines
Kitchen Lead
StatusAccepted → Preparing
Serve order
Service Lead
StatusPreparing → Ready → Served
Order service and exception resolution
  1. Start
    Accept orderDraft → Accepted
    Service Lead
  2. Step
    Prepare linesAccepted → Preparing
    Kitchen Lead
  3. Step
    Serve orderPreparing → Ready → Served
    Service Lead
  4. Approval
    Review correctionAccepted → Cancelled
    Review decisions
Example screen with sample data

See each stage in detail

AI agent

Ask Proto about the next case

Give each role a useful starting request for the work it owns.

It can

  • Truck Manager: Show active stops and the orders planned for each destination.
  • Menu Manager: Compare active menu items with approved recipe revisions and ingredient declarations.
  • Service Lead: List my open orders by serving time and show the lines on a selected order.
  • Kitchen Lead: Show accepted lines and the recipe basis for a selected menu item.

Stays with a person

  • The team decides capacity, preparation, service and independent correction approval.
  • A provider receipt establishes its own event, while the assistant can help compare that event with local records.
  • Uncertain external outcomes stay in review until actual evidence is reconciled.

Set up an agent

Integrations

Connects to the tools you use

Set up connections through ERP.AI and Proto workflows, with every change logged.

  • Food Truck Management
  • Payment provider
  • External fulfillment source
  • Files and evidence
  • Currency rate source
Data model

Your data, in tables you can change

Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.

Browse all 18 tables
18tables
  • Trucks and stops5
  • Menu and recipes6
  • Service orders6
  • Kitchen and service7
  • Payments and corrections6
  • Review and evidence7
Implementation

Roll out one team at a time

Start with one team and one process, then add the rest once the basics are running.

  1. Set operating context

    Create the organization, staff identities and active destinations. Check time zones, stop contacts and access responsibilities.

  2. Prepare the menu

    Add active products, ingredients, allergen declarations and approved recipe revisions. Check yield units and prices with kitchen and service leads.

  3. Run a service cycle

    Draft an order, test item and capacity checks, accept it and record actual preparation and served portions.

  4. Review changes and money

    Rehearse a partial cancellation, independent correction decision and provider refund evidence.

  5. Resolve exceptions

    Open pending and failed receipts from Shift Operations, compare effects, attach evidence and close only matched outcomes.

Read the implementation plan

Pricing

$0per user

The base account and everyday work in the ERP.AI app are free, for every user.

  • No per-user or per-seat fees
  • Viewing, editing, approving and exporting records in the app is free
  • Pay only for machine work: API calls, imports, workflows and AI agents
  • Prepaid credits from $5. Purchased credits never expire

Pricing details

Machine work rate card Included per $1 of credit

Machine work rate card
UsagePer $1
Record reads (list, filter, get)20,000
Search or aggregate queries4,000
Record writes4,000
Imported or synced records200,000
Workflow runs2,000
AI agent runs2,000
Scheduled jobs or webhooks20,000
File uploads (MB)2,000
CSV or PDF exports100
FAQ

Questions, answered

Scope, rollout and pricing for Food Truck Management.

All questions
How do I get started?

Click Get started, then use Proto to configure Food Truck Management for your business. Begin with one stop, an active menu and a representative order from draft through service.

Can I keep several destinations?

Yes. Truck stops record each destination's code, address, contact, eligibility note and organization. Choose the applicable stop on each service order.

How is an order accepted?

Service Lead checks active products, portions, allergens, net amount and serving capacity. Acceptance retains the order revision, actual time and operation receipt.

How does the kitchen see its work?

Accepted service order lines carry the requested portions and menu detail. Kitchen Lead records actual preparation against the approved recipe revision.

How can we distinguish preparation from service?

Preparation time and ingredient movements record kitchen work. Served portions record the actual handover, so a partial service and remaining work remain visible.

Where do submitted line tickets appear?

Pending Line Release lists submitted tickets. Kitchen Lead can inspect the ticket's revision and details alongside its parent order.

How are cancellations handled?

The team reviews unprepared and unserved scope against the current revision. Independent Reviewer decides a compensating correction, while prior accepted and served history remains.

How do we confirm a refund?

Finance Lead compares the proposed refund with provider-issued payment evidence, including event identity, amount and verification state.

What happens when an operation fails?

Shift Operations opens the underlying exception. Independent Reviewer checks the receipt, order revision and actual effects before marking an outcome complete.

Can we retain supporting files?

Record attachments keep files and evidence linked to the order, with an uploader, evidence type and visibility choice.

Set up Food Truck Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

Start now Download Proto

How to get started

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