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- Food Truck POS & Route Planner
- Payment provider
- Fulfillment source
- Identity
Food Truck POS & Route Planner runs the order and service record for a food operation working across named stops. The team keeps organizations, route stops, people, active menu items and approved recipes together.
Stop orders in one list
Shift Supervisor approves, rejects or returns the submitted ticket revision before release.
Every feature works on the same records. Pick one to see the screen your team works in.
Keep each serving destination and responsible team member attached to the order.
Route stops
| Code | Name | Address | Contact name | Eligibility note | Organization | |
|---|---|---|---|---|---|---|
| WILLOW-AM | Willow Square morning stop | 18 Willow Square | Mila Grant | Breakfast permit starts at 7 a.m. | Northline Food Ventures | |
| HARBOR-LUNCH | Harbor Market lunch stop | 245 Harbor Market Road | Elias Rahman | Market stall reserved weekdays | Sunset Cart Collective | |
| CIVIC-EAST | Civic Center east curb | 77 Civic Center Drive | Rina Costa | Use east curb loading zone | Riverloop Street Eats | |
| GARDEN-PICK | Garden Offices pickup bay | 430 Garden Office Way | Jorge Bennett | Pickup bay access requires pass | Maple Road Kitchens | |
| SUNSET-PM | Sunset Pier evening stop | 9 Sunset Pier | Amina Chen | Quiet generator after sunset | Northline Food Ventures |
Use active menu items, approved recipe revisions and ingredient declarations during service.
Products
| SKU | Name | Base unit | Standard price USD | Active | |
|---|---|---|---|---|---|
| BOWL-LEMON-REG | Lemon herb rice bowl, regular | portion | 750 | Yes | |
| WRAP-PEPPER-REG | Charred pepper wrap, regular | ounce | 550 | Yes | |
| SOUP-BEAN-12 | Black bean soup, 12 oz | pound | 950 | Yes | |
| TACO-POTATO-2 | Crispy potato taco, two pack | liter | 180 | Yes | |
| SALAD-GINGER-REG | Ginger chicken salad, regular | each | 460 | Yes |
Accept a feasible order for a named stop, serving time and accountable owner.
Stop orders
| Record number | Subject | Serve at | Served at | Status | Counterparty | |
|---|---|---|---|---|---|---|
| SO-74835 | Breakfast order at Willow Square | 15 Oct | 19 Oct | Draft | Willow Square morning stop | |
| SO-74631 | Lunch order at Harbor Market | 18 Oct | 23 Oct | Accepted | Campus South food court | |
| SO-69717 | Three bowls at Civic Center | 13 Oct | 20 Oct | Preparing | Campus South food court | |
| SO-40455 | Pickup order for Garden Offices | 19 Oct | 24 Oct | Ready | Depot Plaza transit stop | |
| SO-32193 | Dinner order at Sunset Pier | 20 Oct | 27 Oct | Served | Depot Plaza transit stop |
Review each submitted ticket revision before releasing its meal order scope.
Approval waits for the shift supervisor
| Status | Revision | Table code | Sent at | Guest count | Delivery reference | |
|---|---|---|---|---|---|---|
| Submitted | 520 | WIN-01 | 12 Oct | 38 | HANDOFF-260615 | |
| Submitted | 140 | WIN-02 | 10 Oct | 22 | HANDOFF-260616 | |
| Submitted | 210 | PICK-03 | 21 Oct | 20 | HANDOFF-260617 | |
| Submitted | 700 | GRILL-01 | 14 Oct | 31 | HANDOFF-260618 | |
| Submitted | 580 | PREP-02 | 14 Oct | 22 | HANDOFF-260619 |
Record preparation time, served portions and fulfillment events.
Stop order lines
| Line number | Menu item | Portions | Served portions | Prepared at | Parent | |
|---|---|---|---|---|---|---|
| 70 | Lemon herb rice bowl | 170 | 810 | 11 Oct | Campus lunch order for two | |
| 190 | Charred pepper wrap | 200 | 660 | 12 Oct | Three bowls at Civic Center | |
| 180 | Black bean soup | 340 | 630 | 27 Oct | Pickup order for Garden Offices | |
| 400 | Crispy potato taco | 200 | 860 | 04 Nov | Dinner order at Sunset Pier | |
| 900 | Ginger chicken salad | 250 | 600 | 28 Oct | Dinner order at Sunset Pier |
Verify payment evidence and keep order corrections tied to their original effects.
Payment evidence
| Provider event ID | Type | Amount USD | Provider reference | Occurred at | Parent | |
|---|---|---|---|---|---|---|
| PAY-2026-66211 | Authorization | 120 | SET-2026-66211 | 20 Oct | Lunch order at Harbor Market | |
| PAY-2026-66212 | Capture | 160 | SET-2026-66212 | 12 Oct | Lunch order at Harbor Market | |
| PAY-2026-66213 | Refund | 820 | SET-2026-66213 | 24 Oct | Pickup order for Garden Offices | |
| PAY-2026-66214 | Void | 910 | SET-2026-66214 | 16 Oct | Weekend brunch at North Park | |
| PAY-2026-66215 | Authorization | 170 | SET-2026-66215 | 20 Oct | Campus lunch order for two |
Investigate failed operations and verify the effects before closing an exception.
Operation receipts
| Operation key | Action | Result state | Expected revision | Occurred at | Failure reason | |
|---|---|---|---|---|---|---|
| open-willow-0615 | Open route stop | Failed | 750 | 27 Oct | Route stop closed before order | |
| sell-harbor-0616 | Accept POS order | Needs review | 800 | 02 Nov | Card reader timed out | |
| fire-civic-0617 | Fire line ticket | Failed | 920 | 25 Oct | Ticket already marked served | |
| handoff-garden-0618 | Complete pickup handoff | Needs review | 290 | 01 Nov | Pickup reference was not found | |
| close-sunset-0619 | Capture payment | Failed | 430 | 28 Oct | Menu stock below order quantity |
Stop order to served shift ships ready to use. One step needs a named approval before the work moves on: Review ticket (Shift Supervisor).
Choose the active destination and responsible team for the serving shift.
Check menu, portions, allergens and serving capacity before accepting the priced order.
Send the current ticket revision and supporting details for supervisor review.
The shift supervisor decides the submitted revision before kitchen release.
Use the approved recipe and record actual preparation and ingredient movements.
Record served portions, verify provider evidence and resolve receipts against actual effects.
Open any stop order to see its line tickets, the roles that work on it, its process stages and its approvals on one page.
Serve at, Owner, Counterparty and Net amount USD.
Each line is linked to this stop order.
Admin, Order Taker and Service Lead, each with their own permissions.
Every status change, in order.
Review ticket, with who decides.
Civic Center east curb · Accepted
| Status | Revision | Table code |
|---|---|---|
| Submitted | 520 | WIN-01 |
| Submitted | 140 | WIN-02 |
| Submitted | 210 | PICK-03 |
Shift Supervisor reviews submitted ticket revisions and corrections before release.
Signed in as Shift Supervisor
| Decision | Approver | |
|---|---|---|
| Review ticketThe shift supervisor decides the submitted revision before kitchen release. | Shift Supervisor | |
| Approve line tickets | Shift Supervisor |
Everyone opens Food Truck POS & Route Planner to the work that is theirs. Pick a role to see what it starts with.
Maintains organization, staff and access settings for the operation.
Creates stop orders and checks menu and serving details before acceptance.
This is the first screen this role sees.
Stop orders · Order Taker
Prepares approved order scope and records actual portions and ingredient usage.
This is the first screen this role sees.
Stop orders · Kitchen Lead
Records portions served and checks destination and fulfillment context.
This is the first screen this role sees.
Stop orders · Service Lead
Independently reviews submitted ticket revisions and operational corrections.
This is the first screen this role sees.
Line tickets · Shift Supervisor
| Status | Revision | Table code | Sent at | Guest count | Delivery reference | |
|---|---|---|---|---|---|---|
| Submitted | 520 | WIN-01 | 12 Oct | 38 | HANDOFF-260615 | |
| Submitted | 140 | WIN-02 | 10 Oct | 22 | HANDOFF-260616 | |
| Submitted | 210 | PICK-03 | 21 Oct | 20 | HANDOFF-260617 | |
| Submitted | 700 | GRILL-01 | 14 Oct | 31 | HANDOFF-260618 | |
| Submitted | 580 | PREP-02 | 14 Oct | 22 | HANDOFF-260619 |
Maintains ingredient, product and recipe records used for menu feasibility.
This is the first screen this role sees.
Team members · Inventory Manager
| Name | Role name | Time zone | Active | Organization | User | |
|---|---|---|---|---|---|---|
| Mara Collins | Truck manager | America/Los_Angeles | Yes | Willow Wheel Kitchens | Noah Fischer | |
| Dev Malik | Route planner | America/Denver | No | Willow Wheel Kitchens | Rafael Costa | |
| Aya Nakamura | Line cook | America/Chicago | Yes | Garden Gate Mobile Meals | Inez Romero | |
| Luis Ortega | Cashier | America/New_York | No | Willow Wheel Kitchens | Yuki Tan | |
| Nia Mensah | Prep cook | America/Phoenix | Yes | Northline Food Ventures | Omar Bennett |
Checks provider payment and refund evidence against the affected order.
This is the first screen this role sees.
Payment evidence · Finance Reviewer
| Provider event ID | Type | Amount USD | Provider reference | Occurred at | Parent | |
|---|---|---|---|---|---|---|
| PAY-2026-66211 | Authorization | 120 | SET-2026-66211 | 20 Oct | Lunch order at Harbor Market | |
| PAY-2026-66212 | Capture | 160 | SET-2026-66212 | 12 Oct | Lunch order at Harbor Market | |
| PAY-2026-66213 | Refund | 820 | SET-2026-66213 | 24 Oct | Pickup order for Garden Offices | |
| PAY-2026-66214 | Void | 910 | SET-2026-66214 | 16 Oct | Weekend brunch at North Park | |
| PAY-2026-66215 | Authorization | 170 | SET-2026-66215 | 20 Oct | Campus lunch order for two |
Owns exception investigation and receipt reconciliation across shifts.
This is the first screen this role sees.
Stop orders · Operations Manager
Read order, portion, ingredient and exception records together at shift review.
This quarter
How far records got this quarter
| Stage | Reached | Step | |
|---|---|---|---|
| Draft | 29 | ||
| Accepted | 15 | 52% | |
| Preparing | 11 | 73% | |
| Ready | 8 | 73% |
Sample totals per stage
Show order status, serving time and net amount by destination.
Compare requested and served portions on each line under its order.
Show source revision, decision, reviewer and decision time under each order.
List signed quantities, units and occurrence times by ingredient.
Show product, recipe code, revision, effective date and approval state.
Show provider references, event types, amounts and verification state by order.
Show pending, failed and review-needed receipts by occurrence time and parent order.
Show allocation through return events, quantities and external event IDs by order.
See how Food Truck POS & Route Planner fits your kind of team.
Run an order-led lunch shift at recurring venues with clear kitchen and service handoffs.
Keep group serving details, ticket decisions and actual portions tied to each venue order.
Keep organizations, serving destinations and shift exceptions clear across stops.
Each stage of stop order to served shift names the role that acts and the status it records, so a change is never anonymous.
Each stage, the role that acts and the status it records
Ask Proto to prepare shift views and evidence for the people who make decisions.
Set up connections through ERP.AI and Proto workflows, with every change logged.
Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.
Browse all 18 tablesStart with one team and one process, then add the rest once the basics are running.
Add the organization, team members and active route stop for the pilot. Confirm its time zone, contact and eligibility note.
Add active products, ingredients, allergen declarations and an approved recipe revision with quantities and units.
Accept a feasible stop order, submit a ticket, obtain independent review, prepare portions and record actual service.
Rehearse a returned ticket, partial service, a refund with provider evidence and a pending operation receipt.
Add stops, products and staff after the pilot orders and evidence reconcile.
$0per user
The base account and everyday work in the ERP.AI app are free, for every user.
| Usage | Per $1 |
|---|---|
| Record reads (list, filter, get) | 20,000 |
| Search or aggregate queries | 4,000 |
| Record writes | 4,000 |
| Imported or synced records | 200,000 |
| Workflow runs | 2,000 |
| AI agent runs | 2,000 |
| Scheduled jobs or webhooks | 20,000 |
| File uploads (MB) | 2,000 |
| CSV or PDF exports | 100 |
Click Get started, then use Proto to configure Food Truck POS & Route Planner for your business. Pilot one active stop, a small menu and a shift that includes order acceptance, ticket review, preparation, service and exception reconciliation.
Order Taker accepts feasible menu and portion scope for a stop and serving time. Kitchen Lead submits the line ticket, and Shift Supervisor reviews its revision before release.
A recipe has a revision, effective date and approval state. The kitchen works from the approved revision for the released order scope. Review a later change separately.
Ingredients and order lines carry allergen declarations. Check them while accepting the order and before preparation.
The line keeps requested and served portions separately. Review the remaining scope before cancellation or compensation, and record waste separately.
Shift Supervisor records an independent decision on the submitted revision with a reason. Release uses that reviewed revision.
Finance Reviewer verifies the provider's refund evidence, including its event ID, reference and amount, against the order. A request alone does not confirm the provider result.
Open the operation receipt from the Shift Operations exception queue. Compare its expected revision and linked effects with actual records before resolving it.
Keep each active destination as a route stop under the correct organization. Assign each order an owner and serving time, then review open work by stop.
Review the current pricing and scope imports, integrations and agent activity for the planned shift.
Start free, then use Proto to change fields, steps and approvals before your team goes live.