Integrations
Connects to the tools you use
Set up connections through ERP.AI and Proto workflows, with every change logged.
- Restaurant + POS + Inventory + Delivery
- Payment provider
- Delivery partner
- Platform users
Restaurant + POS + Inventory + Delivery · Available now
Example screen with sample data
Keep the order, kitchen, ingredient-use and fulfillment story together.
A restaurant team can keep a meal order, its lines, kitchen ticket and service destination connected from intake through service. The order records its owner, requested service time and amount.
- No per-user fees
- Manual work is free
- Configure it in Proto
OverviewOpen Meal Orders×
Restaurant + POS + Inventory + Delivery · Meal orders
New meal order
Open Meal Orders
Meal orders in one list
Meal orders in view
6Accepted
2Preparing
2Ready
2Accepted2
Lunch delivery, Alder Street officesWillow Avenue pickup counter
18 Oct
Catering lunch, Harbor ClinicHarbor Clinic delivery desk
04 Nov
Add
Preparing2
Patio dinner, party of fourAlder Street office lobby
29 Oct
Dining room brunch, table 8Main dining room
17 Oct
Add
Ready2
Pickup order, Willow AvenueHarbor Clinic delivery desk
22 Oct
Dinner delivery, Bayview LoftsHarbor Clinic delivery desk
29 Oct
Add
Lunch delivery, Alder Street officesMeal orders · MO-41222
AcceptedServe at18 Oct
OwnerTariq Mensah
CounterpartyWillow Avenue pickup counter
Review kitchen ticketMO-41222 · Lunch delivery, Alder Street offices
Kitchen Supervisor approves or rejects the submitted revision before release.
Waiting for Kitchen Supervisor
ApproveReturn
- Tables, ready to use
- 18
- Saved views
- 13
- Roles with set permissions
- 7
- Reports and dashboards
- 9
Features
One order story from counter to service
Every feature works on the same records. Pick one to see the screen your team works in.
Order intake
Keep each meal order tied to its owner, service destination, lines and requested time.
- One order, clear owner
- Lines preserve detail
- A durable action trail
- Meal orders
- Meal lines
- Service locations
- Organizations
- Team members
- Operation receipts
OverviewMy Meal Orders×
Restaurant + POS + Inventory + Delivery · Order intake
New
My Meal Orders
Meal orders
| Record number | Subject | Status | Serve at | Owner | Counterparty | |
|---|---|---|---|---|---|---|
| MO-65192 | Lunch delivery, Alder Street offices | Draft | 13 Oct | Elena Park | Harbor Clinic delivery desk | |
| MO-43773 | Patio dinner, party of four | Accepted | 02 Nov | Dev Shah | Bayview Lofts reception | |
| MO-37529 | Pickup order, Willow Avenue | Preparing | 04 Nov | Luca Moretti | Main dining room | |
| MO-73045 | Catering lunch, Harbor Clinic | Ready | 01 Nov | Rafiq Rahman | Alder Street office lobby | |
| MO-91706 | Dining room brunch, table 8 | Served | 22 Oct | Tariq Mensah | Main dining room |
6 of 6 records
Lunch delivery, Alder Street officesMeal orders · MO-65192
DraftServe at13 Oct
OwnerElena Park
CounterpartyHarbor Clinic delivery desk
Kitchen handoff
Coordinate meal-line preparation with reviewed kitchen ticket revisions.
- Prepare against the order
- Review a fixed revision
- Separate preparation from service
- Kitchen tickets
- Meal orders
- Meal lines
- Review decisions
- Operation receipts
- Record attachments
OverviewPending Kitchen Release×
Restaurant + POS + Inventory + Delivery · Kitchen handoff
New
Pending Kitchen Release
Approval conditions
| Parent | Status | Revision | Table code | Sent at | Guest count | |
|---|---|---|---|---|---|---|
| Private event supper, garden room | Submitted | 780 | Table 4 | 22 Oct | 35 | |
| Pickup dinner, Cedar Lane | Submitted | 90 | Table 8 | 12 Oct | 14 | |
| Pickup order, Willow Avenue | Submitted | 280 | Patio 2 | 12 Oct | 23 | |
| Private event supper, garden room | Submitted | 100 | Patio 6 | 21 Oct | 29 | |
| Dining room brunch, table 8 | Submitted | 80 | Garden 1 | 16 Oct | 19 |
6 of 6 records
Table 4Kitchen tickets · KT-92952
SubmittedParentPrivate event supper, garden room
Revision780
Sent at22 Oct
Guest count35
Delivery referenceDEL-2026-1101
Menu and recipes
Maintain products, recipe versions and ingredient quantities for the menu.
- Products establish the menu
- Recipes have versions
- Ingredients remain explicit
- Products
- Menu recipes
- Recipe ingredients
- Ingredients
- Meal lines
OverviewActive Menu Products×
Restaurant + POS + Inventory + Delivery · Menu and recipes
New
Active Menu Products
Products
| SKU | Name | Base unit | Standard price USD | Active | |
|---|---|---|---|---|---|
| BOWL-RP-01 | Roasted pepper grain bowl | each | 750 | Yes | |
| PLATE-LHC-02 | Lemon herb chicken plate | kilogram | 80 | Yes | |
| FLAT-MF-L | Mushroom flatbread, large | liter | 670 | Yes | |
| SIDE-CB-04 | Charred broccoli side | portion | 270 | Yes | |
| SOUP-SL-CUP | Spiced lentil soup, cup | gram | 730 | Yes |
6 of 6 records
BOWL-RP-01Products · PRD-96278
YesNameRoasted pepper grain bowl
Base uniteach
Standard price USD750
Inventory movements
Follow ingredient consumption and waste back to a meal line and operation.
- Start from the source line
- Keep units visible
- Retain the operation key
- Ingredients
- Ingredient movements
- Recipe ingredients
- Menu recipes
- Meal lines
- Meal orders
OverviewActive Ingredients×
Restaurant + POS + Inventory + Delivery · Inventory movements
New
Active Ingredients
Ingredients
| Ingredient code | Name | Base unit | Allergen declaration | Active | |
|---|---|---|---|---|---|
| ING-PEPPER-RED | Red bell peppers | each | Contains almonds | Yes | |
| ING-CHICKEN-THIGH | Boneless chicken thighs | kilogram | Contains wheat | Yes | |
| ING-MUSHROOM-CREM | Cremini mushrooms | liter | Contains milk | Yes | |
| ING-BROCCOLI | Broccoli crowns | portion | Contains sesame | Yes | |
| ING-LENTIL-BROWN | Brown lentils | gram | Contains soy | Yes |
6 of 6 records
ING-PEPPER-REDIngredients · ING-56278
YesNameRed bell peppers
Base uniteach
Allergen declarationContains almonds
Payments and fulfillment
Connect provider payment evidence and delivery events to each meal order.
- Service has its own measure
- Delivery is an event trail
- Payment has provider evidence
- Fulfillment events
- Payment evidence
- Meal orders
- Meal lines
- Products
- Service locations
OverviewDelivered Fulfillment Events×
Restaurant + POS + Inventory + Delivery · Payments and fulfillment
New
Delivered Fulfillment Events
Fulfillment events
| Parent | Product | Quantity | Event type | Occurred at | External event ID | |
|---|---|---|---|---|---|---|
| Dining room brunch, table 8 | Citrus almond cake, slice | 720 | Delivered | 27 Oct | dispatch_2026_1101 | |
| Catering lunch, Harbor Clinic | Charred broccoli side | 80 | Delivered | 14 Oct | picked_up_2026_1102 | |
| Dinner delivery, Bayview Lofts | Spiced lentil soup, cup | 900 | Delivered | 16 Oct | arrived_2026_1103 | |
| Dining room brunch, table 8 | Roasted pepper grain bowl | 170 | Delivered | 23 Oct | delivered_2026_1104 | |
| Dining room brunch, table 8 | Charred broccoli side | 960 | Delivered | 28 Oct | served_2026_1105 |
6 of 6 records
dispatch_2026_1101Fulfillment events · FE-93176
DeliveredParentDining room brunch, table 8
ProductCitrus almond cake, slice
Quantity720
Occurred at27 Oct
Review and evidence
Keep decisions, guarded operation receipts and attached evidence with the order.
- Decision before release
- Receipt after the attempt
- Evidence stays attached
- Review decisions
- Operation receipts
- Record attachments
- Kitchen tickets
- Meal orders
- Payment evidence
OverviewOperation Exceptions×
Restaurant + POS + Inventory + Delivery · Review and evidence
New
Operation Exceptions
Operation receipts
| Parent | Operation key | Action | Result state | Occurred at | Failure reason | |
|---|---|---|---|---|---|---|
| Pickup order, Willow Avenue | order-ald-1021-lunch | Accept meal order | Failed | 17 Oct | Ingredient stock is below recipe need | |
| Dining room brunch, table 8 | order-patio-1021-dinner | Release kitchen ticket | Needs review | 25 Oct | Delivery address is incomplete | |
| Catering lunch, Harbor Clinic | pickup-willow-1022 | Reserve ingredients | Failed | 17 Oct | Payment authorization expired | |
| Dinner delivery, Bayview Lofts | catering-clinic-1023 | Record pickup handoff | Needs review | 20 Oct | Kitchen ticket already released | |
| Private event supper, garden room | brunch-table8-1024 | Capture card payment | Failed | 28 Oct | Order was cancelled before dispatch |
6 of 6 records
order-ald-1021-lunchOperation receipts · OR-95511
FailedParentPickup order, Willow Avenue
ActionAccept meal order
Occurred at17 Oct
Failure reasonIngredient stock is below recipe need
Process
Follow every meal through its handoffs
From meal order to verified service ships ready to use. One step needs a named approval before the work moves on: Review kitchen ticket (Kitchen Supervisor).
Drag a card to another stage, or focus it and use the arrow keys. It updates to match the stage.
-
Draft meal order
Record the guest request, destination, owner and meal lines.
Lunch delivery, Alder Street officesMO-41222 · Order ManagerDraft meal orderBy Order Manager -
Accept meal order
Check menu, allergens, amount and service time before acceptance.
Lunch delivery, Alder Street officesMO-41222 · Order ManagerAccept meal orderBy Order Manager -
Prepare meal
Record actual preparation against the accepted lines and recipe.
Lunch delivery, Alder Street officesMO-41222 · Kitchen OperatorPrepare mealBy Kitchen Operator -
Review kitchen ticket
Have Kitchen Supervisor decide on the submitted ticket revision.
Lunch delivery, Alder Street officesMO-41222 · Kitchen SupervisorReview kitchen ticketBy Kitchen SupervisorApprovalKitchen Supervisor approves or rejects the submitted revision before release. -
Serve or fulfill
Record served portions or follow the product's delivery events.
Lunch delivery, Alder Street officesMO-41222 · Service and Delivery LeadServe or fulfillBy Service and Delivery Lead -
Reconcile outcome
Compare receipts and provider evidence with the actual effects.
Lunch delivery, Alder Street officesMO-41222 · Finance ReviewerReconcile outcomeBy Finance Reviewer
Inside a record
Keep provider and delivery evidence close
Open any meal order to see its fulfillment events, the roles that work on it, its process stages and its approvals on one page.
- 1Record details
Serve at, Owner and Counterparty.
- 2Fulfillment events
Each line is linked to this meal order.
- 3Who works on it
Admin, Order Manager and Kitchen Operator, each with their own permissions.
- 4Process stages
Every status change, in order.
- 5Approvals
Review kitchen ticket, with who decides.
Open Meal OrdersLunch delivery, Alder Street offices×
Restaurant + POS + Inventory + Delivery · Meal orders
Log activity
Lunch delivery, Alder Street offices
Willow Avenue pickup counter · Accepted
1
Record details
Serve at18 Oct
OwnerTariq Mensah
CounterpartyWillow Avenue pickup counter
2
Fulfillment events
Lunch delivery, Alder Street offices
| Parent | Product | Quantity |
|---|---|---|
| Dining room brunch, table 8 | Citrus almond cake, slice | 720 |
| Catering lunch, Harbor Clinic | Charred broccoli side | 80 |
| Dinner delivery, Bayview Lofts | Spiced lentil soup, cup | 900 |
- Fulfillment events
- 6
- Total quantity
- 3,210
3
Who works on it
- AdminManage Organizations, Users, team members, service locations
- Order ManagerManage meal orders, meal lines, service locations
- Kitchen OperatorManage meal lines, kitchen tickets, ingredient movements
5
Approvals
- Review kitchen ticketKitchen SupervisorApproved
Approvals
A clear decision before kitchen release
OverviewApprovals×
Restaurant + POS + Inventory + Delivery · Overview
Approvals
Signed in as Kitchen Supervisor
Waiting for you
4 To review1 Overdue2 Decided todayOnly mine
0 selectedApproveReturn
- KT-92952Table 4Submitted0dActions
- KT-35314Table 8Submitted4dActions
- KT-66503Patio 2Submitted5dActions
- KT-62614Patio 6Submitted3dActions
Who approves what
| Decision | Approver | |
|---|---|---|
| Review kitchen ticketHave Kitchen Supervisor decide on the submitted ticket revision. | Kitchen Supervisor | |
| Approve kitchen tickets | Kitchen Supervisor |
2 approval rules · set per role in Proto
Roles
A workspace for each role
Everyone opens Restaurant + POS + Inventory + Delivery to the work that is theirs. Pick a role to see what it starts with.
Admin
Sets up operating organizations, users, team members and access for the restaurant group.
- Manage Organizations, Users, team members, service locations
- View meal orders, operation receipts, review decisions
Order Manager
Owns the service plan and decides whether an order can be accepted or needs correction.
This is the first screen this role sees.
OverviewPending Kitchen Release×
Pending Kitchen Release
Kitchen tickets · Order Manager
| Parent | Status | Revision | Table code | Sent at | Guest count | |
|---|---|---|---|---|---|---|
| Private event supper, garden room | Submitted | 780 | Table 4 | 22 Oct | 35 | |
| Pickup dinner, Cedar Lane | Submitted | 90 | Table 8 | 12 Oct | 14 | |
| Pickup order, Willow Avenue | Submitted | 280 | Patio 2 | 12 Oct | 23 | |
| Private event supper, garden room | Submitted | 100 | Patio 6 | 21 Oct | 29 | |
| Dining room brunch, table 8 | Submitted | 80 | Garden 1 | 16 Oct | 19 |
6 of 6 records
Kitchen Operator
Records kitchen preparation and the meal lines associated with a ticket.
This is the first screen this role sees.
OverviewOpen Meal Orders×
Open Meal Orders
Meal orders · Kitchen Operator
Accepted2
Lunch delivery, Alder Street officesWillow Avenue pickup counter
18 Oct
Catering lunch, Harbor ClinicHarbor Clinic delivery desk
04 Nov
Add
Preparing2
Patio dinner, party of fourAlder Street office lobby
29 Oct
Dining room brunch, table 8Main dining room
17 Oct
Add
Ready2
Pickup order, Willow AvenueHarbor Clinic delivery desk
22 Oct
Dinner delivery, Bayview LoftsHarbor Clinic delivery desk
29 Oct
Add
Kitchen Supervisor
Independently reviews a submitted kitchen ticket revision and records the release decision.
This is the first screen this role sees.
OverviewPending Kitchen Release×
Pending Kitchen Release
Kitchen tickets · Kitchen Supervisor
| Parent | Status | Revision | Table code | Sent at | Guest count | |
|---|---|---|---|---|---|---|
| Private event supper, garden room | Submitted | 780 | Table 4 | 22 Oct | 35 | |
| Pickup dinner, Cedar Lane | Submitted | 90 | Table 8 | 12 Oct | 14 | |
| Pickup order, Willow Avenue | Submitted | 280 | Patio 2 | 12 Oct | 23 | |
| Private event supper, garden room | Submitted | 100 | Patio 6 | 21 Oct | 29 | |
| Dining room brunch, table 8 | Submitted | 80 | Garden 1 | 16 Oct | 19 |
6 of 6 records
Inventory Manager
Maintains menu and ingredient source records and investigates movement history.
This is the first screen this role sees.
OverviewApproved Menu Recipes×
Approved Menu Recipes
Menu recipes · Inventory Manager
| Recipe code | Product | Revision number | Effective from | Portion yield | Approved | |
|---|---|---|---|---|---|---|
| BOWL-PEPPER-01 | Spiced lentil soup, cup | 70 | 31 Oct | 760 | Yes | |
| PLATE-CHICKEN-02 | Smoked tomato sandwich | 280 | 28 Oct | 630 | Yes | |
| FLAT-MUSHROOM-03 | Ginger pear iced tea, 16 oz | 770 | 14 Oct | 90 | Yes | |
| SIDE-BROCCOLI-04 | Roasted pepper grain bowl | 420 | 04 Nov | 760 | Yes | |
| SOUP-LENTIL-05 | Spiced lentil soup, cup | 250 | 28 Oct | 50 | Yes |
6 of 6 records
Service and Delivery Lead
Records service outcome and follows fulfillment events for the destination.
This is the first screen this role sees.
OverviewOpen Meal Orders×
Open Meal Orders
Meal orders · Service and Delivery Lead
Accepted2
Lunch delivery, Alder Street officesWillow Avenue pickup counter
18 Oct
Catering lunch, Harbor ClinicHarbor Clinic delivery desk
04 Nov
Add
Preparing2
Patio dinner, party of fourAlder Street office lobby
29 Oct
Dining room brunch, table 8Main dining room
17 Oct
Add
Ready2
Pickup order, Willow AvenueHarbor Clinic delivery desk
22 Oct
Dinner delivery, Bayview LoftsHarbor Clinic delivery desk
29 Oct
Add
Finance Reviewer
Checks provider payment evidence and operation receipts before financial exceptions are resolved.
This is the first screen this role sees.
OverviewOperation Exceptions×
Operation Exceptions
Operation receipts · Finance Reviewer
| Parent | Operation key | Action | Result state | Occurred at | Failure reason | |
|---|---|---|---|---|---|---|
| Pickup order, Willow Avenue | order-ald-1021-lunch | Accept meal order | Failed | 17 Oct | Ingredient stock is below recipe need | |
| Dining room brunch, table 8 | order-patio-1021-dinner | Release kitchen ticket | Needs review | 25 Oct | Delivery address is incomplete | |
| Catering lunch, Harbor Clinic | pickup-willow-1022 | Reserve ingredients | Failed | 17 Oct | Payment authorization expired | |
| Dinner delivery, Bayview Lofts | catering-clinic-1023 | Record pickup handoff | Needs review | 20 Oct | Kitchen ticket already released | |
| Private event supper, garden room | brunch-table8-1024 | Capture card payment | Failed | 28 Oct | Order was cancelled before dispatch |
6 of 6 records
Reports
See what is due and what needs review
Answer service, kitchen, ingredient, payment and exception questions from linked records.
Overview×
Restaurant + POS + Inventory + Delivery · Overview
Restaurant + POS + Inventory + Delivery dashboard
This quarter
Kitchen tickets in view
6Total guest count
132Submitted
6Meal orders by status
How far records got this quarter
| Stage | Reached | Step | |
|---|---|---|---|
| Draft | 37 | ||
| Accepted | 15 | 41% | |
| Preparing | 3 | 20% | |
| Ready | 1 | 33% |
Number of meal orders by status
Sample counts per stage
- 01Meal order service status
Group meal orders by status and requested service time to see the work still due.
- 02Order value by service location
Sum meal order net amounts by destination and organization.
- 03Preparation and served portions
Compare each order's meal lines, preparation times and served portions.
- 04Kitchen ticket review
Show submitted, approved and rejected tickets with revision and decision time.
- 05Recipe ingredient requirements
Show approved recipe versions and ingredient quantities per yield.
- 06Ingredient movement history
Follow signed quantities by ingredient, source meal line and operation key.
- 07Payment evidence verification
Group provider events by type and verification state for each order.
- 08Fulfillment event history
Trace allocated, picked, shipped, delivered and returned quantities by order and product.
- 09Operation exception trail
Show failed or review-needed receipts with linked decisions and attachments.
Who it's for
Fit the way your service team works
See how Restaurant + POS + Inventory + Delivery fits your kind of team.
Controls
Trace revisions, receipts and decisions
Each stage, from meal order to verified service, names the role that acts and the status it records, so a change is never anonymous.
OverviewFrom meal order to verified service×
Restaurant + POS + Inventory + Delivery · Process
From meal order to verified service
Each stage, the role that acts and the status it records
Process stages
9Approval steps
1Roles involved
6Tables touched
10Accept meal order
Order ManagerStatusDraft → Accepted
RecordsOperation receipts
Prepare meal
Kitchen OperatorStatusAccepted → Preparing
RecordsIngredient movements, Meal lines
Review kitchen ticketApproval
Kitchen Supervisor, Kitchen OperatorStatusDraft → Submitted
RecordsReview decisions
- StartOperation receiptsAccept meal orderDraft → Accepted
- StepIngredient movementsPrepare mealAccepted → Preparing
- ApprovalReview decisionsReview kitchen ticketDraft → Submitted
- StepKitchen SupervisorRelease kitchen ticketApproved → Completed
- StepFulfillment eventsServe or fulfillReady → Served
AI agent
Ask for the records behind a decision
Ask Proto to help your team find the right order and check its linked evidence.
It can
- Order Manager: Show open orders due for service with their owners, destinations and meal lines.
- Kitchen Operator: Find approved recipes and ingredient declarations for a menu item before preparation.
- Kitchen Supervisor: Gather the submitted ticket revision, parent order and attachments for a review.
- Service and Delivery Lead: Compare served portions with fulfillment event quantities for an order.
Stays with a person
- A person must decide whether a guest request is feasible, whether a submitted ticket is approved, and whether a correction or refund is authorized.
- Proto can gather records and explain the trail, while the responsible role checks the real service and provider evidence before changing an outcome.
Show the submitted kitchen ticket for this order, its revision, the parent meal lines and any linked review decision. Highlight details the supervisor should check before release.
A person must decide whether a guest request is feasible, whether a submitted ticket is approved, and whether a correction or refund is authorized.
Data model
Your data, in tables you can change
Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.
Browse all 18 tables18tables
- Order intake6
- Kitchen handoff6
- Menu and recipes5
- Inventory movements7
- Payments and fulfillment6
- Review and evidence6
Implementation
Roll out one team at a time
Start with one team and one process, then add the rest once the basics are running.
Establish operating context
Set organizations, time zones, currencies, service locations and team member identities.
Prepare the menu
Confirm active products, ingredient units and allergen declarations, then review recipe revisions, yields and effective dates.
Configure responsibilities
Assign order, kitchen, supervisor, inventory, delivery and finance access. Decide who may review a submitted ticket or compensating correction.
Rehearse service
Take a draft order through acceptance, preparation, ticket review and actual service or delivery events.
Rehearse exceptions
Compare a pending receipt with its linked effects, then test a partial-service correction and provider refund evidence.
Pricing
$0per user
The base account and everyday work in the ERP.AI app are free, for every user.
- No per-user or per-seat fees
- Viewing, editing, approving and exporting records in the app is free
- Pay only for machine work: API calls, imports, workflows and AI agents
- Prepaid credits from $5. Purchased credits never expire
Machine work rate card Included per $1 of credit
| Usage | Per $1 |
|---|---|
| Record reads (list, filter, get) | 20,000 |
| Search or aggregate queries | 4,000 |
| Record writes | 4,000 |
| Imported or synced records | 200,000 |
| Workflow runs | 2,000 |
| AI agent runs | 2,000 |
| Scheduled jobs or webhooks | 20,000 |
| File uploads (MB) | 2,000 |
| CSV or PDF exports | 100 |
FAQ
Questions, answered
Scope, rollout and pricing for Restaurant + POS + Inventory + Delivery.
All questionsHow do I get started?
Click Get started, then use Proto to configure Restaurant + POS + Inventory + Delivery for your business. Begin with one service location, a small active menu and an order that the kitchen can prepare and serve during a pilot.
How does the kitchen know which order to prepare?
Each kitchen ticket points to a meal order. The order's meal lines show the requested items and portions, while the ticket holds the service details and revision for review.
Can I track a dish that was prepared but never served?
Yes. Preparation time and served portions sit on the meal line as separate facts. The team can inspect the difference during a service issue.
Where do allergen details live?
Ingredients and meal lines carry allergen declarations. Check the active ingredient, approved recipe and specific meal line before accepting or preparing the order.
How are recipe changes handled?
Recipes have revision, approval and effective-date information. Record the chosen recipe code and revision with order evidence before introducing a later recipe version.
Who releases a kitchen ticket?
Kitchen Supervisor reviews the submitted revision and records a decision. Completion follows the authorized release effects.
How do we track ingredient waste?
Ingredient movements carry signed quantities, units, source meal lines and operation keys. Record waste separately so it can be explained beside preparation and served portions.
What shows that a delivery happened?
A fulfillment event marked Delivered holds the product, quantity, occurrence time and external event identity. Compare it with the parent order and earlier events.
How are refunds checked?
Payment evidence records provider authorization, capture, refund and void events with a verification state. Finance Reviewer compares that evidence with the actual served scope and prior receipts.
What if an operation is pending or failed?
Inspect its operation receipt, expected revision and linked effects before repeating an action. The exception queue helps the team locate results needing investigation.
Set up Restaurant + POS + Inventory + Delivery your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.