These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
Integrations
Understand integrations for CRM with Email Campaigns.
- Business connections
- Sending providerin and out
- CRM contactsin
- Journey exitsin and out
- Connection records
- ConfigurationIntegrationConnections · in and out
- ReconciliationIntegrationEvents · in and out
- Agents
- Your agentWorks within the permissions you assign
Business connections
- Sending provider. A configured provider accepts dispatch requests and supplies authenticated recipient/event callbacks.
- CRM contacts. Map approved contact fields and explicit permission context without extending sales access into unrestricted marketing use.
- Journey exits. Verified reply or conversion events apply only to the correlated subscriber and approved journey policy.
Connection records
- Configuration. IntegrationConnections retains provider identity, enabled state and secret references.
- Reconciliation. IntegrationEvents retains command and provider correlation, including failed or unknown outcomes.
How connections are governed
service accounts, audit, pausingAdmin configures scoped credentials and authenticates callbacks. Keep imports and outgoing actions disabled until mappings are reviewed and representative results reconcile. Duplicate events do not repeat a business action. An unresolved provider response remains open instead of being presented as success.
The API is one more client of the same interface. Agent and automation →
# Example work after configuration
› Prepare a campaign brief for this permitted audience.
› Summarize accepted, delivered and bounced recipients separately.
› Explain which sender or preference check is blocking this delivery.