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10 apps with this feature

All 646 apps CRM 57 apps Finance 71 apps Purchasing 6 apps Orders 9 apps Operations 160 apps CPQ 11 apps Human Resources 43 apps Services 14 apps IT Service 19 apps Transport 27 apps Maintenance 7 apps Quality 15 apps Production 14 apps Support 4 apps ERP 40 apps Inventory 15 apps Supply Chain 31 apps Projects 33 apps Governance 14 apps Workflows 16 apps Analytics 9 apps Legal 16 apps Retail & Commerce 15 apps
IT ServiceLive

Incident Response Platform

Incident response software for service disruptions, on-call coverage, responder actions and recovery records.

  • Incident tracking
  • On-call coverage
  • Responder action history
  • Incident updates
  • Service and asset context
  • Problem investigation
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IT ServiceLive

IT Service Management

IT service management software for incidents, service requests, changes, assets and service evidence.

  • Incident intake and investigation
  • Service request tracking
  • Change advisory decisions
  • Deployment outcomes
  • Asset and service links
  • Problem investigation
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IT ServiceLive

ITSM for Healthcare and Hospitals

Healthcare IT service management for clinical incidents, service requests, change reviews, biomedical assets and downtime evidence.

  • Clinical incident triage
  • Incident response history
  • Clinical impact records
  • Service request completion
  • Change advisory review
  • Deployment outcome tracking
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SupportLive

Knowledge Base Builder

Knowledge base software for drafting articles, recording publication status, and collecting reader feedback alongside IT service records.

  • Article drafting
  • Article review
  • Publication tracking
  • Article ownership
  • Reader feedback
  • Service context
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IT ServiceLive

Data Center Management

Data center management software for rack positions, cable connections, assets, incidents, changes and service requests.

  • Rack positions
  • Cable connections
  • Incident response
  • Incident updates
  • Service requests
  • Change review
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IT ServiceLive

Patch Management System

Patch management software for tracking patches, asset installations, change windows and verification outcomes.

  • Patch catalog
  • Asset patch attempts
  • Installation status
  • Verification outcomes
  • Change review
  • Scheduled change windows
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IT ServiceLive

Status Page System

Status page software for service components, incidents, public updates and maintenance planning.

  • Service status
  • Public components
  • Incident tracking
  • Incident updates
  • Public communication
  • Change windows
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IT ServiceLive

Database Administration

Database administration software for instances, backup evidence, incidents, changes, and service requests.

  • Database inventory
  • Host asset linkage
  • Backup run tracking
  • Restore-test evidence
  • Incident ownership
  • Incident updates
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IT ServiceLive

Container & K8s Management

Container and Kubernetes operations software for cluster inventory, workload observations, incidents and controlled changes.

  • Cluster inventory
  • Workload readiness observations
  • Incident response
  • Incident update history
  • Service ownership
  • Change scheduling
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IT ServiceLive

IT Service + Asset + Knowledge

IT service software for incidents, service requests, changes, assets, problems and knowledge articles.

  • Incident triage
  • Incident updates
  • Service request approval
  • Change review
  • Asset service links
  • Problem investigation
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