Last-mile Delivery Platform keeps a load's promise, owner, transport partner, assigned driver and vehicle, ordered stops, and delivery evidence in connected records. A dispatcher reviews the promised delivery time and stop windows, checks driver eligibility and vehicle readiness, then commits an assignment interval.
Loads in one list
Warehouse Handoff Reviewer approves or rejects the submitted delivery stop.
Every feature works on the same records. Pick one to see the screen your team works in.
Give every delivery load an owner, transport partner, promised time and visible lifecycle.
Transport partners
| Name | Code | Contact name | Eligibility note | Organization | |
|---|---|---|---|---|---|
| Blue Heron Couriers | NQD | Harper Singh | Approved for refrigerated routes | Westfield Logistics | |
| Cedar Ridge Transport | CLD | Luis Moreno | Insurance valid through June 2027 | Hilltop Freight Works | |
| Lantern Gate Logistics | BHF | Amina Okafor | Liftgate service verified | Maple Route Services | |
| Mossbrook Delivery Co. | MRS | Theo Hansen | City delivery permit current | Maple Route Services | |
| North Quay Freight | SBD | Sofia Ramirez | Weekend capacity confirmed | Riverbend Parcel Network |
Commit a driver and vehicle to a load for a defined operating interval.
Drivers
| Driver code | Name | Eligibility until | External authority | |
|---|---|---|---|---|
| DRV-104 | Maya Gutierrez | 03 Nov | CDL A 824731 | |
| DRV-118 | Owen Adeyemi | 27 Oct | CDL B 601284 | |
| DRV-127 | Priya Bose | 23 Oct | License D 477206 | |
| DRV-136 | Caleb Martin | 21 Oct | License D 530198 | |
| DRV-142 | Fatima Saleh | 15 Oct | CDL B 739402 |
Keep ordered pickup and delivery visits tied to their load and appointment windows.
Approval waits for the warehouse handoff reviewer
| Parent | Status | Recipient | Handed over at | Decision at | |
|---|---|---|---|---|---|
| Oak Street restaurant supplies | Submitted | Maya Delgado | 02 Nov | 08 Nov | |
| Cedar market chilled goods | Submitted | Elliot Price | 26 Oct | 29 Oct | |
| Cedar market chilled goods | Submitted | Nadia Farouk | 31 Oct | 02 Nov | |
| Cedar market chilled goods | Submitted | Jonah Kim | 03 Nov | 07 Nov | |
| Eastport furniture route | Submitted | Leila Mensah | 26 Oct | 04 Nov |
Record recipient handover and keep a human decision between submission and completion.
Record attachments
| Parent | Title | Evidence type | Visibility | Uploaded at | Uploaded by | |
|---|---|---|---|---|---|---|
| Westhaven appliance delivery | Northside signed delivery receipt | Signed proof of delivery | Internal | 20 Oct | Elena Rossi | |
| Riverside pharmacy delivery | Riverside temperature log | Delivery photo | Shared | 16 Oct | Andre Morales | |
| Eastport furniture route | Eastport furniture condition photos | Temperature log | Internal | 20 Oct | Leo Fischer | |
| Cedar market chilled goods | Hillcrest receiving checklist | Damage report | Shared | 04 Nov | Andre Morales | |
| Oak Street restaurant supplies | Cedar cold-chain handoff | Recipient acknowledgment | Internal | 25 Oct | Jamal Carter |
Keep driver eligibility, vehicle readiness and transport partner identity available at dispatch.
Vehicles
| Vehicle code | Equipment class | Capacity LB | Active | Readiness | |
|---|---|---|---|---|---|
| VAN-014 | Cargo van | 90 | Yes | Ready | |
| BOX-006 | Refrigerated van | 880 | No | Held | |
| REF-003 | Liftgate box truck | 440 | Yes | Maintenance | |
| VAN-022 | Parcel van | 830 | No | Ready | |
| LFT-009 | Flatbed truck | 620 | Yes | Held |
Connect human decisions, attached files and operation outcomes to the load revision.
Review decisions
| Parent | Source revision | Decision | Decided at | Reason | Reviewer | |
|---|---|---|---|---|---|---|
| Oak Street restaurant supplies | 20 | Approve | 15 Oct | Approve signed delivery proof | Yasmin Farah | |
| Riverside pharmacy delivery | 420 | Return | 31 Oct | Return for clearer package photo | Leo Fischer | |
| Riverside pharmacy delivery | 760 | Approve | 03 Nov | Hold due to temperature gap | Isaac Mensah | |
| Riverside pharmacy delivery | 290 | Return | 03 Nov | Accept recipient acknowledgment | Elena Rossi | |
| Eastport furniture route | 560 | Approve | 25 Oct | Reject incomplete damage report | Leo Fischer |
Load to delivery evidence ships ready to use. One step needs a named approval before the work moves on: Approve handoff (Warehouse Handoff Reviewer).
Record the owner, partner and promised delivery time.
Order visits and review appointment windows.
Commit an eligible driver and ready vehicle for the interval.
Release the named crew and route.
Have the Warehouse Handoff Reviewer decide submitted custody.
Retain handover time and proof with the stop.
Open any load to see its delivery stops, the roles that work on it, its process stages and its approvals on one page.
Promised delivery at, Owner and Counterparty.
Each line is linked to this load.
Dispatcher, Driver and Fleet Manager, each with their own permissions.
Review plan and Dispatch load, with the role that acts.
Approve handoff, with who decides.
Lantern Gate Logistics · Draft
| Parent | Status | Recipient |
|---|---|---|
| Oak Street restaurant supplies | Submitted | Maya Delgado |
| Cedar market chilled goods | Submitted | Elliot Price |
| Cedar market chilled goods | Submitted | Nadia Farouk |
Admin keeps organizations and team memberships current so a load has an accountable owner.
Signed in as Warehouse Handoff Reviewer
| Decision | Approver | |
|---|---|---|
| Approve handoffHave the Warehouse Handoff Reviewer decide submitted custody. | Warehouse Handoff Reviewer | |
| Approve delivery stops | Warehouse Handoff Reviewer | |
| Approve review decisions | Operations Reviewer |
Everyone opens Last-mile Delivery Platform to the work that is theirs. Pick a role to see what it starts with.
Owns load plans, assignment intervals, stop order and dispatch decisions.
This is the first screen this role sees.
Load stops · Dispatcher
| Parent | Stop sequence | Address | Window start | Window end | Actual arrival at | |
|---|---|---|---|---|---|---|
| Westhaven appliance delivery | 90 | Northside Market loading dock | 14 Oct | 19 Oct | 27 Oct | |
| Cedar market chilled goods | 40 | Riverside Pharmacy rear entrance | 12 Oct | 21 Oct | 29 Oct | |
| Cedar market chilled goods | 90 | Eastport Furniture warehouse | 20 Oct | 27 Oct | 02 Nov | |
| Eastport furniture route | 60 | Hillcrest School receiving bay | 14 Oct | 21 Oct | 30 Oct | |
| Northside grocery replenishment | 40 | Cedar Market cold dock | 16 Oct | 18 Oct | 21 Oct |
Records arrival, departure and delivery evidence for assigned work.
This is the first screen this role sees.
Load stops · Driver
| Parent | Stop sequence | Address | Window start | Window end | Actual arrival at | |
|---|---|---|---|---|---|---|
| Westhaven appliance delivery | 90 | Northside Market loading dock | 14 Oct | 19 Oct | 27 Oct | |
| Cedar market chilled goods | 40 | Riverside Pharmacy rear entrance | 12 Oct | 21 Oct | 29 Oct | |
| Cedar market chilled goods | 90 | Eastport Furniture warehouse | 20 Oct | 27 Oct | 02 Nov | |
| Eastport furniture route | 60 | Hillcrest School receiving bay | 14 Oct | 21 Oct | 30 Oct | |
| Northside grocery replenishment | 40 | Cedar Market cold dock | 16 Oct | 18 Oct | 21 Oct |
Maintains driver eligibility, vehicle readiness and defect release evidence.
This is the first screen this role sees.
Load assignments · Fleet Manager
Decides submitted delivery-stop custody handoffs after inspecting the handover record.
This is the first screen this role sees.
Delivery stops · Warehouse Handoff Reviewer
| Parent | Status | Recipient | Handed over at | Decision at | |
|---|---|---|---|---|---|
| Oak Street restaurant supplies | Submitted | Maya Delgado | 02 Nov | 08 Nov | |
| Cedar market chilled goods | Submitted | Elliot Price | 26 Oct | 29 Oct | |
| Cedar market chilled goods | Submitted | Nadia Farouk | 31 Oct | 02 Nov | |
| Cedar market chilled goods | Submitted | Jonah Kim | 03 Nov | 07 Nov | |
| Eastport furniture route | Submitted | Leila Mensah | 26 Oct | 04 Nov |
Reviews load exceptions, evidence and unresolved operation receipts.
This is the first screen this role sees.
Loads · Operations Reviewer
Maintains organizational scope and access to the operating records.
Ask concrete questions about delivery timing, assignment coverage and review work.
This quarter
How far records got this quarter
| Stage | Reached | Step | |
|---|---|---|---|
| Draft | 42 | ||
| Planned | 28 | 67% | |
| Dispatched | 14 | 50% | |
| In transit | 9 | 64% |
Sample counts per stage
Compare each load's promised delivery time with its actual delivery time and status.
Group loads by status and owner to see planned, moving and exception work.
Review each load's driver, vehicle, committed interval and assignment status.
Compare each load stop's appointment window with its arrival and departure times under the parent load.
Inspect completed delivery stops under each load for handover time, proof reference, signature and photo.
Review vehicle readiness with reported severity, repair evidence and release time.
Group failed and needs-review operation receipts by action, occurrence time and parent load.
Examine decisions by reviewer, source revision, reason and decision time.
See how Last-mile Delivery Platform fits your kind of team.
Coordinate daily delivery loads, appointment windows and recipient proof across a local service area.
Coordinate transport partners, assigned crews and delivery evidence for contracted work.
Carry a warehouse handoff into an assigned route and a reviewed recipient delivery.
Each stage of load to delivery evidence names the role that acts and the status it records, so a change is never anonymous.
Each stage, the role that acts and the status it records
Use an assistant to prepare delivery work and bring decisions back to the right person.
Set up connections through ERP.AI and Proto workflows, with every change logged.
Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.
Browse all 15 tablesStart with one team and one process, then add the rest once the basics are running.
Choose an operating organization, a delivery area, a transport partner and the team that will own the pilot. Agree what qualifies as a planned or dispatched load.
Bring in team membership, partner contacts, drivers, vehicles and defects. Check eligibility dates, readiness labels and time zones.
Enter representative loads, stop sequence and appointment windows. Assign a driver and vehicle across a committed interval.
Record arrival and departure at the earliest visit, submit a custody handoff, obtain a human decision and complete a delivery stop with proof.
Test a rejected handoff, a late delivery, a vehicle defect, a load exception and a failed operation receipt. Record who makes each correction.
$0per user
The base account and everyday work in the ERP.AI app are free, for every user.
| Usage | Per $1 |
|---|---|
| Record reads (list, filter, get) | 20,000 |
| Search or aggregate queries | 4,000 |
| Record writes | 4,000 |
| Imported or synced records | 200,000 |
| Workflow runs | 2,000 |
| AI agent runs | 2,000 |
| Scheduled jobs or webhooks | 20,000 |
| File uploads (MB) | 2,000 |
| CSV or PDF exports | 100 |
Click Get started, then use Proto to configure Last-mile Delivery Platform for your business. Pilot one operating organization, one partner, a known driver and vehicle, and a load with pickup and delivery windows. Rehearse proof and exception review before expanding.
A load records the owner, operating organization, transport partner, promised delivery time, freight amount and lifecycle. Its assignments and stops describe who will move it and where it should go.
Dispatcher links a driver and vehicle to a load for a start and end interval. Check driver eligibility, vehicle readiness and other commitments before confirming and dispatching the assignment.
Ordered load stops hold each address, visit sequence, window and actual arrival and departure. The load holds the overall promised delivery time.
A completed delivery stop holds a handover time and at least one proof reference, signature file or delivery photo. The reviewer can inspect recipient and package details before accepting custody.
Warehouse Handoff Reviewer makes the human decision on a submitted delivery stop and records its decision time. A rejected stop can be corrected and resubmitted.
Operations Reviewer inspects the load, evidence and source revision and records a Return decision with a reason. The load stays in Exception while Dispatcher handles the operational correction.
A failed or needs-review receipt retains the operation key, expected revision and failure context. Operations Reviewer checks linked effects and the authoritative source before deciding the next action.
Set up a messaging connection and decide which delivery events should trigger it. Keep the underlying load and handover records available for support review.
Use the roles page to assign planning, driving, fleet and review responsibility. Rehearse a permitted task and a denied task for each role before release.
Start free, then use Proto to change fields, steps and approvals before your team goes live.