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Transport Management · Available now

Plan freight, follow carrier responses and review the bill.

Transport Management runs freight from a planned shipment through contracted carrier selection, tender response, movement evidence and invoice review. Shipments retain the freight mode, addresses, weight, freight class and delivery dates.

  • No per-user fees
  • Manual work is free
  • Configure it in Proto
OverviewTender Queue
Transport Management · Shipments 2

Tender Queue

Shipments 2 in one list

New shipments 2
Shipments 2 in view
6
Total weight lb
2,550
Parcel
1
LTL
1
Parcel1
Ridgefield IntermodalNext-day parcel delivery
810
15 Oct
Add
LTL1
Red Basin LogisticsNext-day parcel delivery
170
25 Oct
Add
FTL1
Cedar Lane Freight Co.White-glove final mile
80
26 Oct
Add
Intermodal1
Ridgefield IntermodalOcean port-to-port
870
17 Oct
Add
Air1
Harbor Span Air CargoIntermodal rail standard
480
02 Nov
Add
Ridgefield IntermodalShipments 2 · SHP-13249
Parcel
Weight lb810
Freight class50
Requested ship date15 Oct
Service levelNext-day parcel delivery
Rate contract appliedBlue Summit Fresno-Phoenix reefer
Carrier responseSHP-13249 · Ridgefield Intermodal

Carrier User decides whether to accept the offered movement, reject it or return a counteroffer.

Waiting for Carrier User
ApproveReturn
Example screen with sample data
Tables, ready to use
57
Saved views
16
Roles with set permissions
6
Reports and dashboards
9
Features

Follow your freight work

Every feature works on the same records. Pick one to see the screen your team works in.

Shipment planning

Prepare freight details and preserve the shipment identity through loads, legs and stops.

  • Describe the cargo
  • Keep the movement connected
  • Build a load deliberately
  • Shipments 2
  • Shipment items 2
  • Shipment legs 2
  • Stops 2
  • Loads 2
  • Load shipments 2
Explore shipment planning
OverviewDelivered Shipments
Transport Management · Shipment planning

Delivered Shipments

Shipments 2

New
Shipment numberCarrier assignedPlanned delivery dateActual pickup atActual delivery atDest address
SHP-73230Stonebridge Trucking Co.20 Oct22 Oct27 OctReno to Boise store replenishment
SHP-83226Harbor Span Air Cargo15 Oct19 Oct27 OctFresno to Phoenix chilled produce
SHP-54098Harbor Span Air Cargo31 Oct05 Nov08 NovTacoma to Spokane lumber order
SHP-47912Blue Summit Carriers01 Nov03 Nov11 NovOakland to Salt Lake appliance freight
SHP-87574North Quay Parcel Ltd.14 Oct23 Oct30 OctPortland to Bend grocery restock
6 of 6 records
Reno to Boise store replenishmentShipments 2 · SHP-73230
Delivered
Carrier assignedStonebridge Trucking Co.
Planned delivery date20 Oct
Actual pickup at22 Oct
Actual delivery at27 Oct
Example screen with sample data
Process

From planned freight to reviewed charges

Shipment to audited freight invoice ships ready to use. One step needs a named approval before the work moves on: Carrier response (Carrier User).

Drag a card to another stage, or focus it and use the arrow keys. It updates to match the stage.

  1. Shipment planning

    Prepare the cargo, addresses and dates the carrier needs.

    Ridgefield IntermodalSHP-13249 · Transportation Planner
    Shipment planningBy Transportation Planner
  2. Rate shopping

    Check the matched carrier agreement and expected freight charge.

    Ridgefield IntermodalSHP-13249 · Transportation Planner
    Rate shoppingBy Transportation Planner
  3. Tender dispatch

    Record the offer and follow its carrier response.

    Ridgefield IntermodalSHP-13249 · Transportation Planner
    Tender dispatchBy Transportation Planner
  4. Carrier response

    Keep the acceptance, rejection or counteroffer with the movement.

    Ridgefield IntermodalSHP-13249 · Transportation Planner
    Carrier responseBy Transportation Planner
    ApprovalCarrier User decides whether to accept the offered movement, reject it or return a counteroffer.
  5. Delivery evidence

    Collect recipient and document evidence after arrival.

    Ridgefield IntermodalSHP-13249 · Receiving / Customer
    Delivery evidenceBy Receiving / Customer
  6. Invoice eligibility

    Check audited charges before the payable handoff.

    Ridgefield IntermodalSHP-13249 · Freight Audit Clerk
    Invoice eligibilityBy Freight Audit Clerk
Inside a record

Connect the handoffs you rely on

Open any shipments 2 to see its detentions 2, the roles that work on it, its process stages and its approvals on one page.

  1. 1
    Record details

    Weight lb, Freight class, Requested ship date and Service level.

  2. 2
    Detentions 2

    Each line is linked to this shipments 2.

  3. 3
    Who works on it

    Each role sees what its permissions allow.

  4. 4
    Process stages

    Every status change, in order.

  5. 5
    Approvals

    Carrier response, with who decides.

Tender QueueRidgefield Intermodal
Transport Management · Shipments 2

Ridgefield Intermodal

Next-day parcel delivery · Parcel

Log activity
1
Record details
Weight lb810
Freight class50
Requested ship date15 Oct
Service levelNext-day parcel delivery
2
Detentions 2

Ridgefield Intermodal

Detention referenceShipmentStop
DET-2026-0041Dallas to Tulsa retail display loadFresno cold storage pickup
DET-2026-0048Sacramento to Las Vegas equipmentSpokane building supply delivery
DET-2026-0053Portland to Bend grocery restockFresno cold storage pickup
Detentions 2
6
Total free time hours
64
5

Approvals

  • Carrier responseCarrier User
    Approved
Example screen with sample data
Approvals

Keep carrier decisions clear

OverviewApprovals
Transport Management · Overview

Approvals

Signed in as Carrier User

Waiting for you

4 To review1 Overdue2 Decided todayOnly mine
0 selectedApproveReturn
  • RC-82456Ridgefield Intermodal
    Denver, CO to Omaha, NERequested by Transportation Planner
    Draft2dActions
  • RC-71514Willow Coast Shipping
    Reno, NV to Boise, IDRequested by Transportation Planner
    Draft2dActions
  • RC-86827Ridgefield Intermodal
    Fresno, CA to Phoenix, AZRequested by Transportation Planner
    Draft4dActions
  • RC-91453Stonebridge Trucking Co.
    Portland, OR to Bend, ORRequested by Transportation Planner
    Draft4dActions

Who approves what

DecisionApprover
Carrier responseKeep the acceptance, rejection or counteroffer with the movement.Carrier User
1 approval rule · set per role in Proto
Example screen with sample data
Roles

A workspace for each role

Everyone opens Transport Management to the work that is theirs. Pick a role to see what it starts with.

Transportation Planner

Plans freight through rate shopping, lane and rate-contract analysis, and mode/service selection. Access is limited to shipment planning and rate reference data; no delete, export, schema or table-structure rights.

This is the first screen this role sees.

OverviewRate Contracts For Review

Rate Contracts For Review

Rate contracts 2 · Transportation Planner

Contract numberCarrierLaneService levelTerm startTerm end
RC-82456Ridgefield IntermodalDenver, CO to Omaha, NEExpedited air freight31 Oct02 Nov
RC-71514Willow Coast ShippingReno, NV to Boise, IDExpedited air freight23 Oct01 Nov
RC-86827Ridgefield IntermodalFresno, CA to Phoenix, AZRefrigerated truckload29 Oct31 Oct
RC-91453Stonebridge Trucking Co.Portland, OR to Bend, ORWhite-glove final mile23 Oct28 Oct
RC-39816North Quay Parcel Ltd.Dallas, TX to Tulsa, OKWhite-glove final mile23 Oct01 Nov
6 of 6 records
Example screen with sample data
Reports

See the cost and delivery evidence

Compare shipment commitments, tender responses and expected freight charges using source evidence.

Overview
Transport Management · Overview

Transport Management dashboard

This quarter

Rate contracts 2 in view
6
Total minimum charge USD
3,130
Draft
6

Shipments 2 by status

How far records got this quarter

StageReachedStep
Planned40
Tendered2255%
Accepted1568%
Picked up960%

Weight lb by status

Sample totals per stage

8.0k0
8.0kPlanned
5.0kTendered
3.0kAccepted
2.0kPicked up
6.0kIn transit
Example screen with sample data
  1. 01Freight Cost by Mode and Carrier

    Which movements carry the recorded contracted cost and actual cost, and which lack the currency context needed for a comparison?

  2. 02Delivery Against Commitment

    Did delivered shipments arrive by planned delivery date, and which comparisons are incomplete because a date is missing?

  3. 03Tender Response Outcomes

    Which carrier attempts are Accepted, Rejected, counteroffered, Expired or still Pending during the chosen tender period?

  4. 04Audit Differences by Reason

    Which line comparisons remain Overcharge, Undercharge or Disputed, and what evidence supports the reason code?

  5. 05Detention Evidence and Charges

    How do charged hours compare with the facility interval, free-time allowance and justified hours?

  6. 06Dispute Recovery Register

    Which claims have an evidenced recovered amount and which are waiting on a carrier or internal response?

  7. 07Delivery Evidence Review

    Which proof records remain Pending or Captured, and which contain exception flag or document gaps?

  8. 08Contract Renewal Review

    Which active agreements approach term end and still need a recorded follow-up?

  9. 09Exception Resolution Register

    Group Exceptions2 by Severity, exception type and Status, retaining raised at, resolved at and resolution notes for operational follow-up.

Controls

Review the evidence behind each outcome

Each stage of shipment to audited freight invoice names the role that acts and the status it records, so a change is never anonymous.

OverviewShipment to audited freight invoice
Transport Management · Process

Shipment to audited freight invoice

Each stage, the role that acts and the status it records

Process stages
12
Approval steps
1
Roles involved
6
Tables touched
0
Contract reviewApproval
Logistics Manager
StatusDraft → Active
Tender dispatch
Transportation Planner, Dispatcher/Ops
StatusPlanned → Tendered
Carrier responseApproval
Transportation Planner, Dispatcher/Ops, Carrier User
StatusTendered → Accepted
Shipment to audited freight invoice
  1. Start
    Contract reviewDraft → Active
    Logistics Manager
  2. Step
    Tender dispatchPlanned → Tendered
    Transportation Planner
  3. Approval
    Carrier responseTendered → Accepted
    Transportation Planner
  4. Step
    Exception and detention reviewOpen → in progress → Resolved
    Logistics Manager
  5. Step
    Delivery evidencePending → Captured → Verified
    Receiving / Customer
Example screen with sample data
AI agent

Prepare freight questions with Proto

Prepare freight comparisons and operational questions while preserving the configured decision authority.

It can

  • Transportation Planner: Explain the carrier and applied contract on a planned shipment, and show the freight inputs the rate-shop used.
  • Dispatcher/Ops: Compare a shipment's tracking events with its pickup and delivery dates, then list unresolved exception and proof evidence.
  • Freight Audit Clerk: Compare billed and expected amounts in the freight audit results and identify charges marked as unjustified accessorials.
  • Logistics Manager: Review approaching contract endings and unresolved carrier disputes with the linked source records.

Stays with a person

  • Proto uses the signed-in person's configured permissions.
  • Invoice corrections go to the authorized entry account, while Dispatcher/Ops reviews proof and Receiving / Customer reads it.
  • For a disputed charge, Dispatcher/Ops checks waiting times and shipment requirements; Freight Audit Clerk reviews the audit result and contracted accessorial rate through its own permitted records.
  • The carrier decides its tender response; configured contract, proof and waiver decisions stay with the responsible people.
Integrations

Connects to the tools you use

Set up connections through ERP.AI and Proto workflows, with every change logged.

  • Transport Management
  • Warehouse handoff
  • Carrier tender transport
  • Tracking source
  • Delivery documents
  • Carrier invoices
  • Accounts payable
  • Renewal notifications
Data model

Your data, in tables you can change

Every record lives in a table you can see, extend and export. Add fields or whole tables in Proto.

Browse all 57 tables
57tables
  • Shipment planning7
  • Rates and carrier agreements9
  • Carrier tendering4
  • Tracking and exceptions6
  • Proof of delivery4
  • Freight audit and disputes10
Implementation

Roll out one team at a time

Start with one team and one process, then add the rest once the basics are running.

  1. Map the freight records

    Compare shipment and carrier records with the original business documents. Agree the import mapping for cargo weights, dates, contract terms and charge amounts. Keep historical movement records separate from the new events used for the pilot.

  2. Agree the first lane

    Choose a carrier service and rate sheet with a representative weight band, freight class and accessorial. Confirm term dates, currency and the authorized setup account. Agree the contract review and activation responsibilities before the planner uses the terms.

  3. Rehearse freight execution

    Transportation Planner creates a shipment and reviews its rate. Dispatcher/Ops checks the tender, response and movement events. Replay delivery and an older milestone; inspect the proof identity, timestamps and forward lifecycle.

  4. Rehearse charge review

    Prepare invoice headers and lines with a verified entry account before setting Auditing. Freight Audit Clerk reviews the results and an unsupported accessorial case. Check that an unresolved audit result or zero amount does not pass the automatic approval conditions.

  5. Test access and connections

    Confirm the customer’s read-only permissions and the clerk’s invoice limits. Establish an external carrier access boundary, and verify actual tender delivery, tracking, document access and payable acknowledgment separately from local status fields.

Pricing

$0per user

The base account and everyday work in the ERP.AI app are free, for every user.

  • No per-user or per-seat fees
  • Viewing, editing, approving and exporting records in the app is free
  • Pay only for machine work: API calls, imports, workflows and AI agents
  • Prepaid credits from $5. Purchased credits never expire

Pricing details

Machine work rate card Included per $1 of credit

Machine work rate card
UsagePer $1
Record reads (list, filter, get)20,000
Search or aggregate queries4,000
Record writes4,000
Imported or synced records200,000
Workflow runs2,000
AI agent runs2,000
Scheduled jobs or webhooks20,000
File uploads (MB)2,000
CSV or PDF exports100
FAQ

Questions, answered

Scope, rollout and pricing for Transport Management.

All questions
How do I get started?

Click Get started, then use Proto to configure Transport Management for your business. Pilot a contracted lane with a representative freight shipment, a carrier response, delivery documents and an invoice containing an accessorial that your team can explain. Confirm the entry accounts and review responsibilities before expanding.

What freight work does this app cover?

It covers shipment planning, carrier agreements and rate shopping, tender responses, movement events, exceptions, detention, delivery evidence and freight invoice audit. The Shipments page provides freight filters, a selected-shipment detail panel and operational scope toggles. Connect the warehouse handoff and accounts-payable destination during setup.

What happens when no contract matches a shipment?

Rate Shop On Shipment Create leaves the shipment unchanged and logs a reason in the EDI message log with message type Other. Transportation Planner reviews the missing lane, band or agreement input before preparing a tender. A carrier name without a supported price is insufficient rating evidence.

Does a rejected tender automatically go to another carrier?

The active response workflow returns the shipment to Planned and conditionally clears the rejecting carrier when it is the current assigned carrier. Transportation Planner prepares and reviews the next offer before tendering it. Dispatcher/Ops retains the rejected attempt and follows the next response.

Can an older tracking event change a delivered shipment back to transit?

Shipment Milestone Update From Tracking Feed advances the lifecycle forward only. It fills missing milestone dates and skips a timestamp that contradicts the opposing milestone, with the reason logged. Rehearse late and contradictory events with your provider's actual payloads.

Is Delivered the same as verified proof of delivery?

Delivered describes the shipment arrival. Delivery proof records can remain Pending until recipient and document evidence is supplied, then Captured while the operational reviewer checks it. Dispatcher/Ops has editing authority; Receiving / Customer reads the delivery evidence.

Who can enter a carrier invoice?

Identify an account with verified invoice and line write access during setup. Freight Audit Clerk can manage audit results and disputes but can only view freight invoice records and freight invoice lines. Enter the lines before moving the invoice into Auditing so the active audit has its inputs.

Is invoice approval a person signing off every bill?

Freight Invoice Approval is an automatic eligibility check. An Audited invoice needs a non-zero amount and audit results all in Match or Waived. Agree the human waiver decisions and access during setup, then reconcile Approved invoices with the connected payable system before tracking payment.

Can external carriers see only their own freight?

Agree the external carrier access arrangement during setup. Test a carrier account against the tender it should receive and another carrier's work before inviting contacts. Logistics Manager should confirm the arrangement and the communication path the carrier will use.

How do we connect tracking, email and accounts payable?

Choose the tracking provider, carrier exchange and accounts-payable destination during setup. Agree the renewal notification schedule and email account. Rehearse tender delivery, incoming movement events and payable acknowledgment with a controlled shipment and invoice.

Set up Transport Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started

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