Author assistant
Draft a structured answer, identify missing context and prepare the exact revision for specialist review.
acts as Author
Agent reference
Use Proto to configure article ownership, review policy and self-service access.
Teaching Proto
curl -s erp.ai/skill.md
Use Proto through the Download agent action. The command above is machine-readable reference material. Open this system’s canonical app skill from the same registry revision.
# Example work after configuration
$ curl -s erp.ai/skill.md | paste into your agent
› Prepare a troubleshooting draft from this permitted support resolution and identify the required reviewer.
› Show overdue live articles, including those with no helpfulness ratings.
› Explain which self-service windows remain unknown because ticket-event coverage is incomplete.
What an agent typically does
KB Manager assistant
Triage scoped content gaps, prepare publication readiness checks and explain overdue or uncertain observations.
acts as KB Manager
Subject Matter Expert assistant
Summarize assigned technical changes and supporting evidence before the reviewer makes the decision.
acts as Subject Matter Expert
Support Agent assistant
Find permitted published answers and propose a reusable ticket resolution without gaining author permissions.
acts as Support Agent
What it cannot do alone
Proto cannot approve the submitting author's work, skip required specialist review, edit a locked or published snapshot, expose internal content to customers or count incomplete observation windows as successful self-service. Promotion does not grant an author role.
Metering
AI model calls and workflow execution follow the published ERP.AI usage rates. See the pricing page for the current platform and model rates.