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ERP.AI CPQ & Quote-to-Cash

CPQ & Quote-to-Cash

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Modules

ConfiguratorBuild sellable product combinations with guided options, required components and clear configuration checks. Pricing rulesApply the right price book, volume breaks and promotions while keeping discounts, floors and billing values aligned. QuotesPrepare configured proposals, track buyer decisions and preserve the exact prices and terms each revision carried. ApprovalsRoute concessions and special terms to the right reviewers, with decisions tied to the exact quote revision.
ContractsCarry signed commercial terms into effective agreements, controlled amendments and clearly priced renewals. OrdersRelease the accepted configuration to fulfillment while preserving agreed quantities, discounts and billing obligations. BillingTurn accepted orders into reconciled invoices, apply cash and handle credits without losing the original transaction history.

CPQ & Quote-to-Cash

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Processes

Quote to cashConnect a configured proposal to its approvals, executed terms, fulfilled order and reconciled invoice. Configure and priceBuild a complete product configuration and a traceable price before submitting the quote for review. Discount approvalReview concessions and terms against the complete proposal, with clear authority, delegation and revision history.
Acceptance to orderVerify the executed sale and release only the quantities, terms and value the buyer authorized. Schedule to invoiceActivate the agreed billing plan, issue each obligation once and reconcile cash and credits to the account. RenewalPrepare the next service term from current contracted entitlements and the renewal terms the buyer accepted.

CPQ & Quote-to-Cash

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Industries

Software and subscriptionsQuote editions, seats and add-ons with clear terms, billing and renewals. Configured hardware and equipmentBuild accurate equipment proposals and carry the accepted configuration into delivery and billing.
Professional and managed servicesQuote service packages and retainers with clear scope, approvals and billing milestones. Channel and reseller salesQuote partners on the right terms while keeping the end customer connected to the deal.

CPQ & Quote-to-Cash

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Reference

Roles and permissionsGive sales, Deal Desk and finance the access and authority their work needs. Reports and dashboardsFollow sales progress, pricing decisions, renewals and collection. Data modelExplore the records behind each deal and plan a controlled commercial data migration.
IntegrationsConnect the deal from your CRM through signature, delivery and accounting. ImplementationPlan your CPQ rollout around the products, policies, connections and people who will use it. AI agentsHelp your team prepare quotes, review exceptions and follow up on commercial work.

CPQ & Quote-to-Cash

Start now
Pricing Questions Get started
Build with Proto
All systems
Modules
ConfiguratorBuild sellable product combinations with guided options, required components and clear configuration checks.Pricing rulesApply the right price book, volume breaks and promotions while keeping discounts, floors and billing values aligned.QuotesPrepare configured proposals, track buyer decisions and preserve the exact prices and terms each revision carried.ApprovalsRoute concessions and special terms to the right reviewers, with decisions tied to the exact quote revision.ContractsCarry signed commercial terms into effective agreements, controlled amendments and clearly priced renewals.OrdersRelease the accepted configuration to fulfillment while preserving agreed quantities, discounts and billing obligations.BillingTurn accepted orders into reconciled invoices, apply cash and handle credits without losing the original transaction history.
Processes
Quote to cashConnect a configured proposal to its approvals, executed terms, fulfilled order and reconciled invoice.Configure and priceBuild a complete product configuration and a traceable price before submitting the quote for review.Discount approvalReview concessions and terms against the complete proposal, with clear authority, delegation and revision history.Acceptance to orderVerify the executed sale and release only the quantities, terms and value the buyer authorized.Schedule to invoiceActivate the agreed billing plan, issue each obligation once and reconcile cash and credits to the account.RenewalPrepare the next service term from current contracted entitlements and the renewal terms the buyer accepted.
Industries
Software and subscriptionsQuote editions, seats and add-ons with clear terms, billing and renewals.Configured hardware and equipmentBuild accurate equipment proposals and carry the accepted configuration into delivery and billing.Professional and managed servicesQuote service packages and retainers with clear scope, approvals and billing milestones.Channel and reseller salesQuote partners on the right terms while keeping the end customer connected to the deal.
Reference
Roles and permissionsGive sales, Deal Desk and finance the access and authority their work needs.Reports and dashboardsFollow sales progress, pricing decisions, renewals and collection.Data modelExplore the records behind each deal and plan a controlled commercial data migration.IntegrationsConnect the deal from your CRM through signature, delivery and accounting.ImplementationPlan your CPQ rollout around the products, policies, connections and people who will use it.AI agentsHelp your team prepare quotes, review exceptions and follow up on commercial work.
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CPQ & Quote-to-Cash Modules
Pricing rules2 of 7
  • Configurator1 of 7
  • Pricing rules2 of 7
  • Quotes3 of 7
  • Approvals4 of 7
  • Contracts5 of 7
  • Orders6 of 7
  • Billing7 of 7

Pricing rules

Apply the right price book, volume breaks and promotions while keeping discounts, floors and billing values aligned.

Quotes Awaiting ApprovalQuotes
Approval conditions
ConfiguratorPricing rulesQuotesApprovalsContractsOrdersBilling
Approval conditions

Visible to: Deal Desk, Executive Approver, Sales Manager. Visibility does not establish approval authority.

Submitted
  • QTS-84780 ACC-73085 8 d
  • QTS-12261 ACC-56033 10 d
  • QTS-22242 ACC-87671 11 d
  • QTS-70654 ACC-99059 in 3 d
  • QTS-65558 ACC-81941 6 d
QTS-84780
Owner
BF
Account
ACC-73085
GrandTotal
550
DiscountPercent
1
MarginPercent
29

Approval conditions.

Records in this module
  • PriceBooks
  • PriceBookEntries
  • BundleDiscounts
  • BundleRequiredProducts
  • TaxRates
  • Quotes
  • QuoteLines
  • QuoteDiscounts
  • QuoteDiscountAllocations
  • QuoteVersions
  • QuoteVersionLines
  • MasterChanges

Choose the price book

Standard, enterprise, partner and promotion books can serve different commercial segments. An account’s assigned book takes precedence over the company default. Effective dates and approved revisions determine which definitions a new quote may use; historical quotes retain their resolved basis.

The company default must be unambiguous. Promotion books also need an explicit document-template choice or approved fallback, so selecting a price campaign does not leave the buyer’s quote without terms and layout. The system’s commercial scope is USD.

Active Price BooksPriceBooks
Active = truedue todayEffectiveEnd IS EMPTY or EffectiveEnd >= today
Book CodeNameSegmentEffective StartEffective End
BC-385Book 621Standard10 Sep19 Sep
BC-137Book 736Enterprise08 Sep16 Sep
BC-232Book 774Partner11 Sep17 Sep
BC-671Book 275Promotion10 Sep16 Sep
BC-408Book 445Standard11 Sep19 Sep
BC-529Book 756Enterprise15 Sep20 Sep
Pricing rules →

Resolve each configured line

A matching price-book entry supplies the product price for the applicable quantity band. The configured fallback can use the product base price when no override applies. Overlapping bands or missing required pricing data must be resolved rather than letting an arbitrary entry win.

Selected options contribute their frozen price deltas. The line’s selling unit and billing cadence establish what that price covers: a one-time quantity and a recurring quantity over a service term must be compared on consistent bases. The quote retains the resolved price, cost, floor and source revisions used in the calculation.

Pricing control What it protects
Effective book and volume band The price applicable to this quote and quantity
Option and component pricing The configuration the buyer is purchasing
Discount allocation The accepted net amount of each billable line
Floor and cost review The economics after all applicable concessions
Term and period basis Consistent recurring totals, schedules and renewals
My Open QuotesQuotes
YouStatusDraftSubmittedApprovedSent
Draft
QTS-90224ACC-74057680 version number
QTS-63452ACC-85666300 version number
Submitted
QTS-89806ACC-61011470 version number
QTS-59093ACC-95718580 version number
Approved
QTS-53890ACC-9697070 version number
Sent
QTS-41440ACC-51921840 version number

Apply promotions to eligible products

Bundle discounts reward a qualifying combination of products. A rule identifies the required products and quantities, its effective revision, and whether the benefit is a percentage, fixed amount or fixed combination price. The recompute records the qualifying lines and their allocated benefit under the applicable stacking policy.

These automatic concessions retain their rule provenance. A rep cannot turn a discretionary discount into an approved promotion by changing its reason to Bundle. Recalculation updates the same generated result and removes it when eligibility ends, instead of stacking duplicate discount rows on every save.

A fixed bundle price applies to its qualifying combination, not indiscriminately to unrelated lines. Allocations and rounding reconcile back to the exact promotion amount.

Team Quote PipelineQuotes
YouStatusDraftSubmittedApprovedSent
Draft
QTS-79672ACC-42126
QTS-53504ACC-57286
Submitted
QTS-21268ACC-49081
QTS-47527ACC-55367
Approved
QTS-41885ACC-17711
Sent
QTS-91534ACC-26325

Measure the full concession

Line discounts and discretionary header discounts both increase the concession measured against the comparable list basis. Approved automatic bundle benefits are separately identified according to the routing policy. Splitting a negotiated discount between header and lines cannot reduce the amount requiring review.

Header discounts are allocated to eligible lines before checking effective selling prices and floors. A line can therefore require executive floor review even when its original line-level discount looked acceptable. Included zero-price components retain their cost contribution without creating a divide-by-zero margin. Missing cost is shown as unknown and follows the required review policy.

Quote BoardQuotes
StatusDraftSubmittedApprovedSentAcceptedDeclined
Draft
QTS-89880ACC-48814
Submitted
QTS-17011ACC-68009
Approved
QTS-41795ACC-88309
Sent
QTS-42400ACC-58621
Accepted
QTS-98062ACC-96201

Carry value through the term

Recurring measures use the accepted net recurring amounts and their service periods. Monthly and annual recurring revenue use active service on the disclosed measurement date; future ramp segments enter when active. Total contract value includes the agreed term and one-time charges on the defined basis. Taxes remain separate from those net commercial measures.

The order, billing schedule and invoices retain the complete allocation of line, header and bundle discounts. Upfront billing of a term sale collects the agreed term value. Milestone shares use the net amount assigned to the milestone, with tax handled once at invoicing.

Expiring This WeekQuotes
Sentnext 7 days
Quote NumberAccountOwnerContactGrand Total
QTS-51583ACC-61966RPCNT-2659520
QTS-16957ACC-21141WTCNT-9954150
QTS-89997ACC-85002RJCNT-249150
QTS-80771ACC-22618PVCNT-2725570
QTS-86551ACC-23223UMCNT-5897910
QTS-87606ACC-11458CSCNT-9197830

Keep tax evidence explicit

Configured tax calculation considers the applicable jurisdiction, effective rate and exemption evidence on the taxable net allocation. Coverage depends on the configured cases and connected accounting contract. If accounting owns tax, the quote identifies its provisional treatment and the finalized invoice tax and total must return before the invoice is sent or cash is applied.

Review before activation

Pricing Manager prepares dated book and promotion changes and uses Pricing Coverage to identify gaps, overlaps, missing floors and unknown costs. Approved master revisions preserve the decision and activation evidence. Sent and accepted quotes retain their original pricing packet; a material draft revision is repriced and reviewed before it can be sent.

Modules

  • Active Products
    SKUNameFamilyType
    Bundle

    Configurator

    Build sellable product combinations with guided options, required components and clear configuration checks.

  • Quotes Awaiting ApprovalSubmitted
    Quote NumberOwnerAccountGrand Total

    Pricing rules

    Apply the right price book, volume breaks and promotions while keeping discounts, floors and billing values aligned.

  • Quotes
    Quote NumberQuote TypeAccountEnd Customer

    Quotes

    Prepare configured proposals, track buyer decisions and preserve the exact prices and terms each revision carried.

  • Approvals Awaiting MePending
    QuoteQuote AccountQuote OwnerQuote Grand Total

    Approvals

    Route concessions and special terms to the right reviewers, with decisions tied to the exact quote revision.

  • Contracts
    Template CodeNameContract TypeVersion

    Contracts

    Carry signed commercial terms into effective agreements, controlled amendments and clearly priced renewals.

  • Orders Awaiting ConfirmationDraft
    Sales Order NumberAccountQuoteContract

    Orders

    Release the accepted configuration to fulfillment while preserving agreed quantities, discounts and billing obligations.

  • Credit Memos Awaiting ApprovalSubmitted
    Credit Memo NumberInvoiceAccountReason
    Service credit

    Billing

    Turn accepted orders into reconciled invoices, apply cash and handle credits without losing the original transaction history.

Reports

All reports

Bundle Attach Rate

For each bundle or promotion, eligible quote versions with that bundle attached divided by eligible evaluated quote versions; show denominator and exclude duplicate evaluations. Revenue and margin come from final allocated bundle-group value and all component costs; unknown-cost coverage remains visible.

Quotes Awaiting ApprovalQuotes
Submitted
  • QTS-84780 ACC-73085 8 d
  • QTS-12261 ACC-56033 10 d
  • QTS-22242 ACC-87671 11 d
  • QTS-70654 ACC-99059 in 3 d
  • QTS-65558 ACC-81941 6 d
QTS-84780
Owner
BF
Account
ACC-73085
GrandTotal
550
DiscountPercent
1
MarginPercent
29

Approval conditions.

Bookings by Period

Accepted, executed and verified commitments recognized under the selected booking policy, with written acceptance awaiting signature shown separately. Original/add amounts, signed replacement/cancellation ChangeAmount and renewals are distinct; reconcile ContractLines, accepted versions and order allocations without double-counting staged orders or replacement states. Report ARR as run rate, not cash or revenue recognition.

Quotes Awaiting ApprovalQuotes
Submitted
  • QTS-84780 ACC-73085 8 d
  • QTS-12261 ACC-56033 10 d
  • QTS-22242 ACC-87671 11 d
  • QTS-70654 ACC-99059 in 3 d
  • QTS-65558 ACC-81941 6 d
QTS-84780
Owner
BF
Account
ACC-73085
GrandTotal
550
DiscountPercent
1
MarginPercent
29

Approval conditions.

Roles and permissions

Product Manager

Prepares catalog, option, bundle and configuration-rule revisions, tests convergence and requests activation. Cannot silently change an active version already used by a quote.

Permissions and records
  • Manage Draft revisions of Products, OptionGroups, ProductOptions, BundleComponents, ProductRules, RuleConditions, RuleActions
  • Create and submit MasterChanges for Catalog and Rules
  • View PriceBooks, PriceBookEntries, Quotes, QuoteLines, QuoteVersionLines, ConfigurationRuleHits
  • Access catalog and configuration rule reports
  • MasterChanges
  • PriceBooks
  • PriceBookEntries
  • Quotes
  • QuoteLines
  • QuoteVersionLines
Active ProductsProducts
Active = true
SKUNameFamilyTypeBase Price
SKU-557Product 193FML-219Standalone530
SKU-390Product 642FML-861Bundle280
SKU-905Product 599FML-781Subscription240
SKU-647Product 516FML-337Service160
SKU-344Product 707FML-992Addon. A Bundle has BundleComponents720
SKU-458Product 446FML-788Standalone340
Pricing Manager

Prepares reviewed price-book entries, quantity breaks, costs, floors and promotion rules. Account default-book changes select an already active compatible book; quote revisions retain their own approved prices.

Permissions and records
  • Manage Draft revisions of PriceBooks, PriceBookEntries, BundleDiscounts, BundleRequiredProducts
  • Create and submit MasterChanges for Pricing
  • Set Accounts.DefaultPriceBook to an active reviewed book
  • View Products, OptionGroups, ProductOptions, Quotes, QuoteLines, QuoteDiscounts, QuoteDiscountAllocations
  • PriceBooks
  • PriceBookEntries
  • BundleDiscounts
  • BundleRequiredProducts
  • MasterChanges
  • Quotes
  • QuoteLines
  • QuoteDiscounts
  • QuoteDiscountAllocations
Active Price BooksPriceBooks
Active = truedue todayEffectiveEnd IS EMPTY or EffectiveEnd >= today
Book CodeNameSegmentEffective StartEffective End
BC-385Book 621Standard10 Sep19 Sep
BC-137Book 736Enterprise08 Sep16 Sep
BC-232Book 774Partner11 Sep17 Sep
BC-671Book 275Promotion10 Sep16 Sep
BC-408Book 445Standard11 Sep19 Sep
BC-529Book 756Enterprise15 Sep20 Sep
Sales Rep

Builds and submits their own Draft quote revisions, sends approved versions and records evidenced written acceptance for the ForReview path. Cannot write automatic bundle provenance, approval decisions, signature outcomes or accepted financial totals. An accepted version is changed only through a separately approved linked amendment.

Permissions and records
  • Manage Draft Quotes, QuoteLines, QuoteLineOptions, manual QuoteDiscounts, BillingMilestones where Quotes.Owner = self
  • Submit Quotes
  • Withdraw eligible unaccepted revisions through controlled actions
  • Send current approved QuoteVersions
  • Quotes
  • QuoteLines
  • QuoteDiscounts
  • QuoteVersions
  • PriceBooks
  • PriceBookEntries
  • BundleDiscounts
  • QuoteVersionLines
My Open QuotesQuotes
YouStatusDraftSubmittedApprovedSent
Draft
QTS-90224ACC-74057680 version number
QTS-63452ACC-85666300 version number
Submitted
QTS-89806ACC-61011470 version number
QTS-59093ACC-95718580 version number
Approved
QTS-53890ACC-9697070 version number
Sent
QTS-41440ACC-51921840 version number
Sales Manager

Supervises team quotes and may edit a team Draft. A person who owned or materially edited the reviewed version cannot approve its discount, floor or terms decisions. Reassignment does not remove that exclusion. Proposes a named time-bounded delegate rather than transferring blanket authority.

Permissions and records
  • Manage team Draft Quotes, QuoteLines, QuoteLineOptions and manual QuoteDiscounts where Quotes.Owner.Manager = self
  • Approve or reject assigned Pending DiscountApprovalSteps where active, eligible and independent of the version owner/material editors
  • Reassign Draft Quotes.Owner
  • Submit ApprovalDelegations for self
  • Quotes
  • QuoteLines
  • QuoteDiscounts
  • QuoteVersions
  • QuoteVersionLines
Quotes Awaiting ApprovalQuotes
Submitted
  • QTS-84780 ACC-73085 8 d
  • QTS-12261 ACC-56033 10 d
  • QTS-22242 ACC-87671 11 d
  • QTS-70654 ACC-99059 in 3 d
  • QTS-65558 ACC-81941 6 d
QTS-84780
Owner
BF
Account
ACC-73085
GrandTotal
550
DiscountPercent
1
MarginPercent
29

Approval conditions.

Executive Approver

Acts in the configured VP sales, CFO or CEO tier, with named-user resolution frozen at submission. Decides assigned upper-tier and floor steps, above-limit credit requests, and independent refund/return reviews. Does not edit quote prices or scope. May independently approve master/delegation changes outside their editor or beneficiary set.

Permissions and records
  • Approve or reject assigned Pending DiscountApprovalSteps where independent and eligible
  • Approve or reject Submitted CreditMemos above requester's captured CreditApprovalLimit
  • Approve FinanceAdjustments requiring independent review
  • Submit ApprovalDelegations for self
  • MasterChanges
Quotes Awaiting ApprovalQuotes
Submitted
  • QTS-84780 ACC-73085 8 d
  • QTS-12261 ACC-56033 10 d
  • QTS-22242 ACC-87671 11 d
  • QTS-70654 ACC-99059 in 3 d
  • QTS-65558 ACC-81941 6 d
QTS-84780
Owner
BF
Account
ACC-73085
GrandTotal
550
DiscountPercent
1
MarginPercent
29

Approval conditions.

Deal Desk

Owns assigned non-standard terms decisions, contract execution checks, and order confirmation/release. Prepares template changes but cannot activate its own changes. Contract verification records the exact executed terms hash; a Signed flag alone is insufficient. Where Deal Desk materially edits quote terms, another eligible Deal Desk reviewer must decide the corresponding Terms step.

Permissions and records
  • Manage Draft revisions of QuoteTemplates and ContractTemplates and submit MasterChanges
  • Prepare Draft Contracts and pending ContractLines from accepted versions
  • Approve or reject assigned Pending DiscountApprovalSteps where ApprovalType = Terms and independent of owner/material editors
  • Send approved contract packets
  • MasterChanges
Quotes Awaiting ApprovalQuotes
Submitted
  • QTS-84780 ACC-73085 8 d
  • QTS-12261 ACC-56033 10 d
  • QTS-22242 ACC-87671 11 d
  • QTS-70654 ACC-99059 in 3 d
  • QTS-65558 ACC-81941 6 d
QTS-84780
Owner
BF
Account
ACC-73085
GrandTotal
550
DiscountPercent
1
MarginPercent
29

Approval conditions.

Related processes

Quotes Awaiting ApprovalSubmitted
Quote NumberOwnerAccountGrand Total

Quote to cash

Connect a configured proposal to its approvals, executed terms, fulfilled order and reconciled invoice.

8 stages · 4 approvals

Quotes Awaiting ApprovalSubmitted
Quote NumberOwnerAccountGrand Total

Configure and price

Build a complete product configuration and a traceable price before submitting the quote for review.

6 stages · 0 approvals

Quotes Awaiting ApprovalSubmitted
Quote NumberOwnerAccountGrand Total

Discount approval

Review concessions and terms against the complete proposal, with clear authority, delegation and revision history.

6 stages · 1 approval

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