Delivery planning

Respect the order's title terms

The accepted order freezes whether title transfers on dispatch or delivery. That choice governs the stock and accounting effects throughout the route; operational convenience cannot change it after the event.

Under dispatch terms, evidenced handover issues the relevant stock and its cost once. Later proof of delivery supplies the customer’s delivery outcome and does not issue inventory a second time.

Under delivery terms, physical dispatch moves the carried value into owned transit. Actual accepted delivery then transfers title and recognizes cost only for that portion. The remaining goods continue to require an evidenced outcome, preserving their quantity and carrying value.

This distinction also controls billing eligibility. An approved route or a planned stop is never sufficient invoice evidence. The billable portion must have reached its required title event and remain unbilled.

Preserve partial and failed delivery results

Warehouse Operator records the actual delivery evidence within assigned scope. A partial acceptance must identify its quantity separately from the undelivered or refused remainder. The delivered history stays intact when later work is replanned.

A failed stop cannot automatically restore warehouse stock, cancel the accepted order or create a financial credit. Returned goods need their own physical and disposition evidence. Commercial cancellation or correction follows the original order and invoice lineage through its authorized path.

Delivery attempts and results keep the distinction between an intended visit and its outcome. Repeated or corrected evidence must reconcile the same source quantities instead of creating another successful delivery for the same goods.

Keep the remaining work visible

Warehouse Manager follows unresolved route and shipment work across the operating day. Rescheduling preserves the earlier attempt and original promise. Completed portions remain complete; only eligible outstanding scope moves to the next plan.

Connected messages retain their source identity and actual response. Unknown external execution needs reconciliation before another effect is assumed. An acknowledgment may establish message delivery, but it does not establish customer acceptance or physical return.

The delivery history supports useful service reporting once its actual population and cutoff are defined. Planned, dispatched, accepted, refused and unresolved quantities remain distinguishable rather than being collapsed into one apparently complete route.