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  1. Expense Reporting System
  2. Frequently asked questions
FAQ

Questions, answered

Answers about expense reporting, approvals and payment tracking.

Expense Reporting System

10 questions

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How do I get started?

Click Get started, then use Proto to configure Expense Reporting System for your business. Set up your workflows, import your data and invite your team.

Can employees submit receipts from different sources?

Receipts retain uploaded images, PDFs and supported forwarded email, with configured OCR suggestions. The employee confirms the extracted details and keeps the original evidence connected to the report.

Are company-card charges reimbursed to employees?

No. Company-paid charges remain part of the issuer liability. Eligible approved out of pocket, Mileage and per diem lines contribute to the employee payable. A mixed report preserves that separation.

Does every report need Controller approval?

The configured high-value threshold adds a Controller decision before final Finance approval. Ordinary reports follow the manager and Finance route. Card statement reconciliation has its own Controller sign-off.

What happens when a report changes after approval?

Material changes create a new submission revision and reroute the required decisions. Earlier decisions remain attached to their original revision and cannot authorize the changed claim.

How are mileage and per-diem rates applied?

Use reviewed references for the expense date and applicable scope under the company’s policy. Preserve the approved rate basis when later tables change. Do not claim the same covered cost through both an allowance and an actual-cost line.

When is a reimbursement paid?

Only a downstream confirmation identifying the actual reimbursement payment sets Paid. An API acknowledgment, scheduled date or closed payroll run alone is insufficient. Reconcile a returned payment before replacement.

Does matching a card transaction approve its statement?

No. Matching connects the issuer charge to expense evidence. Finance prepares the statement balance, Controller signs the reconciliation, and AP confirms the separate payment outcome.

Does the system guarantee tax compliance?

The system stores evidence and configured classifications for review. Reimbursement eligibility and tax deductibility are different decisions. The organization must maintain the applicable dated rules and verify its actual treatment.

Is the application already running?

This website and the paired skills describe the authored system. Download Proto to configure the application, connect the chosen providers and review the acceptance evidence before launch.

Set up Expense Reporting System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started

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