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ERP.AI Resource Planning System

Resource Planning System

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Modules

People and skillsFind relevant experience and verified qualifications without losing the person behind a staffing profile. Capacity planningCompare net available hours with existing commitments before promising another week of delivery. Staffing requestsTurn project demand into an explicit role, date range and set of requirements that a staffing team can review.
Assignments and substitutionsKeep approved staffing, rate snapshots and mid-project replacements connected to their original decisions. Rates and forecastsUse reviewed effective rates to explain the value of forward staffing commitments. Utilisation and benchCompare planned capacity with verified actual work and identify where future availability needs attention.

Resource Planning System

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Processes

Profile to eligible candidatePrepare verified profiles before comparing people against project requirements. Request to project assignmentReview current fit and capacity before creating one approved assignment.
Capacity change to substitutionResolve capacity changes while retaining the history of the original commitment. Accepted time to planning insightReconcile approved source time before publishing utilization and bench signals.

Resource Planning System

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Industries

Consulting practicesBalance specialist demand across client engagements. Technology servicesFind verified technical skills for implementation and support projects.
Internal delivery teamsPlan scarce internal capacity across competing initiatives.

Resource Planning System

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Reference

Roles and permissionsProject and practice scope is enforced on records, APIs and exports. Resource users see their own delivery context. Protected CostRate is Finance-owned; independent staffing and rate decisions cannot be supplied by Admin configuration rights. Reports and analyticsUnderstand capacity, utilisation and forward demand Data modelRecords and relationships behind Resource Planning System.
IntegrationsConnect HR availability with delivery commitments ImplementationConfigure Resource Planning System around your team’s operating policy. Agent referenceUse Proto to configure Resource Planning System.

Resource Planning System

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All systems
Modules
People and skillsFind relevant experience and verified qualifications without losing the person behind a staffing profile.Capacity planningCompare net available hours with existing commitments before promising another week of delivery.Staffing requestsTurn project demand into an explicit role, date range and set of requirements that a staffing team can review.Assignments and substitutionsKeep approved staffing, rate snapshots and mid-project replacements connected to their original decisions.Rates and forecastsUse reviewed effective rates to explain the value of forward staffing commitments.Utilisation and benchCompare planned capacity with verified actual work and identify where future availability needs attention.
Processes
Profile to eligible candidatePrepare verified profiles before comparing people against project requirements.Request to project assignmentReview current fit and capacity before creating one approved assignment.Capacity change to substitutionResolve capacity changes while retaining the history of the original commitment.Accepted time to planning insightReconcile approved source time before publishing utilization and bench signals.
Industries
Consulting practicesBalance specialist demand across client engagements.Technology servicesFind verified technical skills for implementation and support projects.Internal delivery teamsPlan scarce internal capacity across competing initiatives.
Reference
Roles and permissionsProject and practice scope is enforced on records, APIs and exports. Resource users see their own delivery context. Protected CostRate is Finance-owned; independent staffing and rate decisions cannot be supplied by Admin configuration rights.Reports and analyticsUnderstand capacity, utilisation and forward demandData modelRecords and relationships behind Resource Planning System.IntegrationsConnect HR availability with delivery commitmentsImplementationConfigure Resource Planning System around your team’s operating policy.Agent referenceUse Proto to configure Resource Planning System.
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Resource Planning System Modules
Rates and forecasts5 of 6
  • People and skills1 of 6
  • Capacity planning2 of 6
  • Staffing requests3 of 6
  • Assignments and substitutions4 of 6
  • Rates and forecasts5 of 6
  • Utilisation and bench6 of 6

Rates and forecasts

Use reviewed effective rates to explain the value of forward staffing commitments.

Active RateCardsRateCards
People and skillsCapacity planningStaffing requestsAssignments and substitutionsRates and forecastsUtilisation and bench
Activedue todayno effective to or EffectiveTo >= today
Rate Card CodePracticeRegionEffective FromEffective ToApproved By
RCC-328PRC-5304Northeast14 SepRSR-9806
RCC-657PRC-7944Southeast16 SepRSR-5502
RCC-688PRC-6851Midwest17 SepRSR-7467
RCC-757PRC-6887West10 SepRSR-7903
RCC-270PRC-3556South15 SepRSR-7125
RCC-644PRC-3775National05 SepRSR-5822
Records in this module
  • RateCards
  • RateCardRows
  • Assignments
  • AssignmentPeriods
  • Practices

Master data setup

Admin and Practice Leads configure Practices (one per delivery practice with a PracticeLead and US region scope), Roles (the demand language — Senior Engineer, Tech Lead, Solution Architect — each with a Level and DefaultBillRate), Skills (the Technical / Functional / Industry / Language / Methodology catalog with ProficiencyScale), and the initial RateCards with RateCardRows per Practice per Region per Role. RateCard activation requires Practice Lead + Finance co-approval stamped on the RateCard before Status: Draft → Active; the prior active card’s EffectiveTo is set automatically.

Assignment generation

On approval the assignment-on-approval workflow fires: a code node creates an Assignments row (Resource, Project, Role, RateCard resolved from Practice + StartDate, BillRate resolved from RateCardRows and frozen on the Assignment, CostRate snapshotted from Resources.CostRate, AllocationPct carried from the request) plus N AssignmentPeriods rows (one per week from StartDate to EndDate at the requested AllocationPct). The workflow then writes the Resource into the matched pm-projects project as a project member via the connected record service so the team appears in the project workspace. The Resource and Project Manager are emailed.

Utilization rollup and bench detection

Weekly on Monday, utilization-rollup aggregates the prior week’s closed or frozen AssignmentPeriods and effective TimeActuals into one Utilization row per Resource (AvailableHours, AllocatedHours, ActualHours, BillableHours, NonBillableHours, UtilizationPct, BillableUtilizationPct). Right after, bench-detection scans the latest Utilization plus forward-booking coverage and writes a Bench row for every Resource whose forward-4-week AverageUtilizationPct falls below the BenchThreshold (default 60%). Practice Leads get a digest; the bench-clearing motion (cross-Practice loan, investment work or training time) starts from the Bench Report.

Price a new assignment across a rate revision

An approved rate card applies to a practice, region, role and effective interval. Resolve the card using the assignment’s start date and preserve the resulting rate on the assignment. A new catalog rate does not reprice an assignment that was already accepted.

Finance can prepare a proposed revision, but the preparer cannot supply either independent approval. Practice Lead and a separate Finance reviewer sign the same submitted version. If the proposed dates overlap another active card, resolve the overlap before activation so a staffing decision has one applicable rate.

Forward-booked revenue multiplies the relevant planned billable hours by their frozen assignment rates. This is a forecast of staffing value. It is not proof that work was delivered, an invoice was sent or revenue was recognized. Cost-rate visibility remains more restricted than quoted bill rates, including in exports and candidate comparisons.

Modules

  • Skill SearchActive
    ResourceResource PracticeResource Primary RoleResource Location

    People and skills

    Find relevant experience and verified qualifications without losing the person behind a staffing profile.

  • Forward Capacity (next 8 weeks)
    ResourceWeek StartBase HoursPTOHours

    Capacity planning

    Compare net available hours with existing commitments before promising another week of delivery.

  • Pending Resource RequestsPendingApproval
    Request NumberProjectRole NeededStart Date

    Staffing requests

    Turn project demand into an explicit role, date range and set of requirements that a staffing team can review.

  • Assignment CalendarActive
    Assignment NumberResourceProjectStart Date

    Assignments and substitutions

    Keep approved staffing, rate snapshots and mid-project replacements connected to their original decisions.

  • Active RateCardsActive
    Rate Card CodePracticeRegionEffective From
    Southeast

    Rates and forecasts

    Use reviewed effective rates to explain the value of forward staffing commitments.

  • Bench (Practice scoped)Active
    ResourcePracticeFlagged AtForward Window Weeks

    Utilisation and bench

    Compare planned capacity with verified actual work and identify where future availability needs attention.

Reports

All reports

Forward-Booked Revenue

Sum of AllocationHours × BillRate per Project per Resource per Week, rolled up to Practice and org for the next 90 days. The Finance forecast feed; reconciles to the pm-billing app's revenue recognition.

Forward-Booked Revenue (next quarter)AssignmentPeriods
ActiveAssignment.Billable = trueWeekStart BETWEEN todaytoday + 90
ResourceAssignment.ProjectWeek StartAllocation HoursAssignment.Bill Rate
RSR-7980ASS-52222 Sep6AR-746
RSR-4564ASS-47117 Sep11AR-127
RSR-4044ASS-69916 Sep8AR-814
RSR-9829ASS-61822 Sep14AR-168
RSR-6462ASS-83227 Sep13AR-232
RSR-8679ASS-17227 Sep2AR-226

Roles and permissions

Resource Manager

Owns the demand-supply marketplace for one or more Practices. Sole authority to approve ResourceRequests for own Practice, match a Resource, create the Assignment, intake Substitutions, and clear Bench rows.

Permissions and records
  • CRUD on Resources (own Practice, including BillRate
  • CostRate remains Finance-owned), ResourceSkills and SkillCertifications for own Practice's Resources (verify), ResourceRequests (own Practice, approve / reject / match), Assignments (own Practice, create / extend / end / cancel), AssignmentPeriods, Substitutions (intake and approve), and Bench (annotate and clear)
  • Read on Skills, Practices, Roles, RateCards, RateCardRows, WeeklyCapacity, PTOImports, Utilization (all Practices for cross-Practice borrowing)
  • Approve ResourceRequests (PendingApproval → Approved)
  • Assignments
  • AssignmentPeriods
  • RateCards
  • RateCardRows
  • Practices
Pending Resource RequestsResourceRequests
PendingApprovalPractice IN (current user's managed Practices)
  • RR-80280 PRJ-72464 71 9 d
  • RR-48833 PRJ-79428 72 in 4 d
  • RR-17970 PRJ-40124 90 11 d
  • RR-20663 PRJ-84555 95 in 7 d
  • RR-86946 PRJ-49984 71 7 d
RR-80280
Project
PRJ-72464
RoleNeeded
RLS-7733
StartDate
08 Sep
EndDate
17 Sep
AllocationPct
71
Project Manager

Project owner — files ResourceRequests for own projects, sees Assignments staffed against own projects, requests Substitutions, and consumes the staffed team into the pm-projects workspace. No write on Resources or Skills catalog.

Permissions and records
  • CRUD on ResourceRequests where RequestedBy = self AND Status IN (Draft, Submitted)
  • Read on Resources (FullName, Practice, PrimaryRole, Location
  • BillRate and CostRate masked) for the staffing search
  • Read on Skills, ResourceSkills (own project's suggested matches), Roles, Practices, WeeklyCapacity (filtered to candidates for own open requests), Assignments where Project IN (own projects), AssignmentPeriods where Assignment.Project IN (own projects)
  • Assignments
  • AssignmentPeriods
  • Practices
Open Requests for My ProjectsResourceRequests
YouStatusDraftSubmittedPendingApproval
Draft
RR-88153PRJ-89233100 allocation pct
RR-59115PRJ-8317863 allocation pct
Submitted
RR-62203PRJ-7668667 allocation pct
RR-49941PRJ-8280695 allocation pct
PendingApproval
RR-26404PRJ-2876786 allocation pct
RR-62781PRJ-2459184 allocation pct
Resource

The staffed person. Self-service on own Skills profile and read-only on own Assignments. Cannot see other Resources' rates, costs, or assignments.

Permissions and records
  • Read on own Resources row (BillRate, CostRate masked)
  • CRUD on own ResourceSkills (subject to Manager attestation before Source: SelfReported → ManagerAttested) and own SkillCertifications (subject to verification before Status: PendingVerify → Active)
  • Read on own Assignments, AssignmentPeriods, WeeklyCapacity, PTOImports, Utilization
  • Read on Skills, Roles, Practices catalogs
  • Assignments
  • AssignmentPeriods
  • Practices
My AssignmentsAssignments
YouStatusActiveDraft
Active
ASS-71974PRJ-4696771 allocation pct
ASS-28654PRJ-6265896 allocation pct
ASS-56496PRJ-5175290 allocation pct
Draft
ASS-59696PRJ-1598689 allocation pct
ASS-69941PRJ-7674690 allocation pct
ASS-42967PRJ-2128892 allocation pct
Sales Engineer

Pre-sales staffing planner. Read-only on capacity and skill inventory to scope opportunities — "do we have three Snowflake-fluent Senior Engineers free in the West region in Q3?" Cannot create Assignments or modify Resources.

Permissions and records
  • Read on Resources (FullName, Practice, PrimaryRole, Location, ResourceType
  • BillRate and CostRate masked), Skills, ResourceSkills (no individual proficiency edits), Practices, Roles, RateCards, RateCardRows (BillRate visible for opportunity quoting), WeeklyCapacity (forward-looking), and Utilization (org-wide rollups)
  • No write anywhere
  • Can run skill-match queries for opportunities not yet booked as Projects, but cannot file ResourceRequests (that requires a real Project)
  • RateCards
  • RateCardRows
  • Practices
Forward Capacity (next 8 weeks)WeeklyCapacity
WeekStart BETWEEN todaytoday + 56Resource.Practice IN (visible Practices)
ResourceWeek StartBase HoursPTOHoursAvailable Hours
RSR-842613 Sep16112
RSR-523518 Sep1297
RSR-922915 Sep141316
RSR-674324 Sep12514
RSR-760713 Sep4146
RSR-279811 Sep81612
Finance

Owns revenue forecasting from forward-booked Assignments and the financial integrity of RateCards. Co-approver on RateCard activation alongside the Practice Lead.

Permissions and records
  • Read on all Resources (including BillRate and CostRate), Roles (DefaultBillRate visible), Assignments, AssignmentPeriods, Utilization
  • CRUD on RateCards and RateCardRows for Finance approval (FinanceApprovedBy and FinanceApprovedAt stamping)
  • Read on ResourceRequests, WeeklyCapacity, Bench
  • Maintain only the protected Resources.CostRate input with effective evidence
  • Assignments
  • AssignmentPeriods
  • RateCards
  • RateCardRows
Forward-Booked Revenue (next quarter)AssignmentPeriods
ActiveAssignment.Billable = trueWeekStart BETWEEN todaytoday + 90
ResourceAssignment.ProjectWeek StartAllocation HoursAssignment.Bill Rate
RSR-7980ASS-52222 Sep6AR-746
RSR-4564ASS-47117 Sep11AR-127
RSR-4044ASS-69916 Sep8AR-814
RSR-9829ASS-61822 Sep14AR-168
RSR-6462ASS-83227 Sep13AR-232
RSR-8679ASS-17227 Sep2AR-226
Viewer

Executive read-only on org-wide Utilization and Bench. Used by the CEO, COO, and PMO Lead for the quarterly headline ("utilization is 74% across delivery"). No personally identifying detail beyond Resource FullName.

Permissions and records
  • Read on Utilization (org-wide rollups only
  • individual rows aggregated to Practice / Region), Bench (count and Practice rollup), Practices, and Roles catalogs
  • Aggregated read on Assignments (Practice-level hours, no per-Resource detail)
  • Field-level masking on all Resources.BillRate, Resources.CostRate, Roles.DefaultBillRate
  • Practices
  • Assignments
  • RateCardRows
  • AssignmentPeriods
Practice Lead

Owns rate-policy review and resource planning priorities within assigned practices.

Permissions and records
  • View assigned Practices, Resources and scoped capacity/bench reports with CostRate masked
  • Review RateCards and RateCardRows
  • Co-approve a rate revision independently of its preparer and the Finance signer
  • No self-approval, project staffing bypass or direct actuals edits
  • Practices
  • RateCards
  • RateCardRows

Related processes

Pending Resource RequestsPendingApproval
Request NumberProjectRole NeededStart Date

Request to project assignment

Review current fit and capacity before creating one approved assignment.

3 stages · 1 approval

Forward Capacity (next 8 weeks)
ResourceWeek StartBase HoursPTOHours

Capacity change to substitution

Resolve capacity changes while retaining the history of the original commitment.

3 stages · 1 approval

Forward-Booked Revenue (next quarter)Active
ResourceAssignment ProjectWeek StartAllocation Hours

Accepted time to planning insight

Reconcile approved source time before publishing utilization and bench signals.

3 stages · 0 approvals

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