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  1. Accounts Payable Automation
  2. Frequently asked questions
FAQ

Questions, answered

Answers about matching, approvals, payments and implementation.

Accounts Payable Automation

8 questions

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How do I get started?

Click Get started, then use Proto to configure Accounts Payable Automation for your business. Set up your workflows, import your data and invite your team.

Is this a general ledger?

No. The system manages the AP operating workflow. A configured ledger connection receives journal requests and returns posting results. Bank reconciliation and the full period close remain in their owning systems.

Can it match invoices to purchase orders?

The model links bill lines to purchase-order and receipt evidence and records tolerance-based match results. Configure the source ownership and matching rules, then verify them with representative receipts and discrepancies before launch.

Can we handle bills without a purchase order?

Permitted non-PO bills follow their configured approval route with supporting evidence. A missing order reference does not automatically make an invoice valid or describe it as three-way matched.

Who can release supplier payments?

AP Manager reviews the proposal and Controller / CFO authorizes release through the configured route. AP Clerk preparation and technical connector access do not substitute for that release decision.

Does a bank file mean the supplier has been paid?

No. Keep generated, transmitted, acknowledged, cleared and returned outcomes separate. Update the payable using the attributable bank result and preserve failed attempts when a replacement is needed.

Can suppliers see other supplier records?

Vendor User is limited to own-supplier documents, bills and permitted payment status. The implementation must enforce that boundary in direct access, exports and linked records as well as the visible portal.

Does the system file tax forms automatically?

The model supports readiness review and a controlled handoff to a configured filing partner. Verify tax-year and form rules, resolve missing documents and record the external filing result. A prepared record is not proof of accepted filing.

Set up Accounts Payable Automation your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started

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