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  4. Departments, session timeout, API keys, and service accounts

Departments, session timeout, API keys, and service accounts

ERP•AI guide 2 min read Article 2 of 5 in Organization and personal settings

On this page

  1. Departments
  2. Session Timeout
  3. API Keys
  4. Service Accounts

Organization and personal settings

  1. Organization details, members, and roles
  2. Departments, session timeout, API keys, and service accounts
  3. Personal settings: profile, preferences, notifications, shortcuts
  4. Audit logs
  5. Organization dashboard

Departments

Settings → Departments

Organize your team into departments (Sales, Finance, Operations…). Click Add Department to create one. A member’s department appears in the Members list, and fields such as User filters can use it.

Session Timeout

Settings → Session Timeout

Turn on Sign out inactive members to sign people out automatically after a period of inactivity.

  • It applies to everyone in the organization, on every device.
  • Mouse, keyboard, or touch input in any ERP•AI tab counts as activity.
  • Members see a warning 1 minute before they’re signed out and can choose to stay signed in.

Click Save changes.

API Keys

Settings → API Keys

API keys are scoped credentials that let scripts, integrations, and AI agents use ERP•AI’s API.

Key types (tabs)

TypeUse it for
PersonalYour own scripts and AI agents. The key acts with your permissions.
OrganizationServer-to-server integrations owned by the organization, held by a service account
IntegrationsThird-party connectors
PublishableKeys that are safe to use in public, client-side apps with limited access

The list shows each Key with its name and scopes (for example records:read, records:write, records:delete, tables:read, tables:write, schema:read, apps:read), Expires, Last used, and Created by.

Create a key

  1. Click New API Key.
  2. Give it a name, choose its scopes and the apps it can access, and set an expiry.
  3. Copy the key immediately. It’s shown only once.

Manage keys

Depending on your permissions, you can edit, rotate (replace with a new secret), or revoke (disable) your own keys or any key, and read the key audit log and usage stats.

Note

Best practice: one key per integration, the fewest scopes it needs, an expiry date, and rotate or revoke keys you no longer use.

Settings › API Keys
Settings › API Keys

Service Accounts

Settings → Service Accounts

Service accounts are non-human identities owned by the organization. Each one can hold one or more organization API keys, so integrations keep working when an employee leaves.

  1. Click New Service Account and name it (for example ERP-to-Warehouse Sync).
  2. Create an Organization API key and assign it to the service account.
PreviousOrganization details, members, and roles Next Personal settings: profile, preferences, notifications, shortcuts

Related articles

Organization details, members, and roles Organization settings apply to the whole company tenant: every app, member, and billing item.API Docs and External Apps Every ERP•AI app can be used by other software, including scripts, integrations, websites, mobile apps, and AI agents, through a REST API.

Get help from the team.

In ERP•AI, open the organization or app menu and choose Report an issue. For deployment, billing or contract questions, write to the team.

Contact the team Open ERP•AI
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