Sales pipeline
Give every lead an owner and every opportunity a next step.
Keep the customer conversation together
My Leads gives each Sales Rep the prospects assigned to their authenticated account. Record contact details, source and current status, then add follow-up work in Activities. Contacts holds the shared customer identity used by invoicing, avoiding a separate sales customer that Finance has to recreate. Assignment controls access: a rep can work their own queue and permitted customer records without opening other customer books. An owner reassignment should keep the earlier history and make the next responsible person clear.
| Lead Number | Name | Company | Source | Status |
|---|---|---|---|---|
| LDS-80016 | Lead 382 | CMP-565 | Web | New |
| LDS-75210 | Lead 976 | CMP-436 | Referral | Working |
| LDS-40377 | Lead 536 | CMP-688 | Event | Qualified |
| LDS-79779 | Lead 396 | CMP-657 | Outbound | New |
| LDS-73358 | Lead 558 | CMP-888 | Walk-in | Working |
| LDS-55936 | Lead 452 | CMP-524 | Other | Qualified |
Move a qualified lead into a real opportunity
Qualification creates or links the customer and one opportunity through a stable conversion key. Repeating the action cannot duplicate the deal. My Pipeline shows the expected amount, stage, close date and next step. Proposal and Negotiation describe sales progress; ClosedWon and ClosedLost record actual outcomes. A lost deal needs an understandable reason. The pipeline is an operating forecast based on entered opportunities, with no claim that estimated value has already become recognized accounting revenue.
Follow through on the next action
My Follow-ups connects calls, meetings, emails and tasks to their lead, opportunity or customer. A due date makes the next action visible, and completion records the work that happened. After a win, Bookkeeper can prepare a linked draft invoice from the agreed commercial details. The invoice still follows its own preparation and independent issue approval. Sales Rep can read the issued invoice for an assigned customer and coordinate follow-up while payment application, bills and payroll remain outside the sales role.
| Activity Number | Subject | Related Opportunity | Due Date | Status |
|---|---|---|---|---|
| ACT-85093 | Open act-188 | OPP-71067 | 07 Sep | Open |
| ACT-76984 | InProgress act-770 | OPP-91714 | 22 Sep | InProgress |
| ACT-50825 | Open act-949 | OPP-91724 | 05 Sep | Open |
| ACT-44555 | InProgress act-502 | OPP-74083 | 21 Sep | InProgress |
| ACT-71019 | Open act-944 | OPP-91207 | 11 Sep | Open |
| ACT-66347 | InProgress act-557 | OPP-22203 | 10 Sep | InProgress |
Rollout checks
Convert the same qualified lead twice and confirm that both attempts reach the same customer and opportunity. Reassign a deal and test both old and new access. Mark a deal won and verify that no receivable exists until an invoice is approved and issued. Confirm that activity dates and pipeline filters remain useful on a phone.
Before rollout, agree who prepares work, who can approve it and which source owns the final outcome. Map authenticated people to Employees and test those permissions through record links, exports and API calls. A hidden button alone cannot protect a business record. Retain the source revision, decision actor and effective configuration so a later change can be understood without reconstructing old settings.
Run the module with a small reconciled population before importing the full history. Record opening totals and identifiers, resolve duplicates, and compare results to the current business records. Where a connector supplies an outcome, test a retry, a rejected request and a delayed response. Preserve the evidence that explains each result. Agree the remaining manual work with the owner before releasing the application to the team.
Modules
-
Invoicing
Create customer invoices and follow the balance through to payment.
-
Bills and expenses
Keep supplier bills and employee reimbursements moving with clear decisions.
-
Bookkeeping
Keep journals, bank evidence and period results connected.
-
Sales pipeline
Give every lead an owner and every opportunity a next step.
-
People and leave
Keep employee records and leave decisions clear for a small team.
-
Payroll
Prepare pay with the right review and follow every payment outcome.
Reports
All reportsPipeline Summary
Review assigned opportunities by stage with actual won and lost outcomes.
Roles and permissions
Prepare invoices, bills, payment allocations, journals and bank reconciliation. Payroll access is aggregate journal totals only.
Work own assigned leads, opportunities and activities; read assigned customer invoices without finance or payroll access.
Related processes
Turn a sales opportunity into an invoice
Follow the commercial handoff through independent invoice approval.
4 stages · 1 approval