Skip to main content Enter
ERP.AI ERP for Retail

ERP for Retail

Start now
Pricing Frequently asked questions Get started
Build with Proto

Modules

Stores & POSConnect POS source activity, customer orders and the cash behind every store close. Products & loyaltyConnect approved product prices with traceable customer reward balances. Inventory & fulfillmentKnow what is available and get the right goods to each customer. PurchasingKeep merchandise and materials arriving against the right supplier commitments.
Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs. Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances. FinanceConnect retail activity, supplier obligations and production costs to each company's books. ReportingSee sales, stock and financial results with their supporting detail.

ERP for Retail

Start now
Pricing Frequently asked questions Get started
Build with Proto

Processes

Order to cashCarry the accepted order through shipment, invoice approval and cash application. Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice. Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.
Close a store shiftReconcile register cash with actual source activity and an independently reviewed close. Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase. Manage customer rewardsKeep earning, redemption, returns and expiry tied to the original customer purchase.

ERP for Retail

Start now
Pricing Frequently asked questions Get started
Build with Proto

Industries

Specialty retailKeep customer orders, store stock and online sales connected. Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.
Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale. Consumer electronicsFollow product identity, customer handover and financial results across channels.

ERP for Retail

Start now
Pricing Frequently asked questions Get started
Build with Proto

Reference

Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities. Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business. Data modelExplore the records connecting retail orders, stock and financial results.
IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership. ImplementationPlan a rollout around orders, stock and the money behind each sale. AI assistants and APIHelp teams prepare work and understand retail exceptions.

ERP for Retail

Start now
Pricing Frequently asked questions Get started
Build with Proto
All systems
Modules
Stores & POSConnect POS source activity, customer orders and the cash behind every store close.Products & loyaltyConnect approved product prices with traceable customer reward balances.Inventory & fulfillmentKnow what is available and get the right goods to each customer.PurchasingKeep merchandise and materials arriving against the right supplier commitments.Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs.Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances.FinanceConnect retail activity, supplier obligations and production costs to each company's books.ReportingSee sales, stock and financial results with their supporting detail.
Processes
Order to cashCarry the accepted order through shipment, invoice approval and cash application.Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Close a store shiftReconcile register cash with actual source activity and an independently reviewed close.Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase.Manage customer rewardsKeep earning, redemption, returns and expiry tied to the original customer purchase.
Industries
Specialty retailKeep customer orders, store stock and online sales connected.Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale.Consumer electronicsFollow product identity, customer handover and financial results across channels.
Reference
Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities.Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business.Data modelExplore the records connecting retail orders, stock and financial results.IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership.ImplementationPlan a rollout around orders, stock and the money behind each sale.AI assistants and APIHelp teams prepare work and understand retail exceptions.
Sign in
Sign in Start now
ERP for Retail Modules
Reporting8 of 8
  • Stores & POS1 of 8
  • Products & loyalty2 of 8
  • Inventory & fulfillment3 of 8
  • Purchasing4 of 8
  • Production & kitting5 of 8
  • Payments & refunds6 of 8
  • Finance7 of 8
  • Reporting8 of 8

Reporting

See sales, stock and financial results with their supporting detail.

Period Close WorkCloseTasks
Stores & POSProducts & loyaltyInventory & fulfillmentPurchasingProduction & kittingPayments & refundsFinanceReporting
not Complete
Task NumberPeriodKindOwnerCutoff AtStatus
CT-58650AP-110BankHR06 SepOpen
CT-41106AP-110ARTX21 SepInProgress
CT-51919AP-120APRB24 SepReviewRequired
CT-45889AP-120InventoryNT12 SepWaived
CT-81410AP-110TransitGS16 SepOpen
CT-70140AP-140WIPYB25 SepInProgress
Records in this module
  • Users
  • RetailPolicies
  • MasterChanges
  • DocumentRevisions
  • ApprovalDecisions
  • AuthorityDelegations
  • IntegrationEvents
  • IntegrationDeliveries
  • MigrationBatches
  • MigrationItems

See what still needs attention

Order Fulfillment keeps accepted quantity, original promise and remaining work together. Partial handovers, pending invoices, cancellations and returns remain visible rather than disappearing when one part of the order completes.

Channel Order Review and Offers Due highlight intake and offer work. Sales Orders Awaiting Approval brings commitments to their independent reviewer. The same imported order is not another sale each time its status changes or a channel sends a repeated message.

Returns and Credits preserves accepted delivery history after a later return. Reports distinguish that original event, the physical return and any replacement work instead of rewriting all three into a single current status.

Explain sales and margin on the same basis

Sales by Channel and Store shows posted net revenue and approved credit reductions. Accepted order value, fulfilled value, invoiced revenue and collected funds are different measures and should remain recognizable when compared.

Margin pairs revenue and credits with the associated issued or returned cost for the same product and quantity cohort. Unbilled fulfillment and missing cost evidence need disclosure; they cannot improve the result by disappearing from the calculation.

When net revenue is zero, a margin percentage is unavailable rather than a fabricated rate. Partial allocations and their final rounding preserve the original agreement across orders, invoices and returns.

Understand the available stock

Stock Availability and Valuation distinguishes availability from held, reserved, picked and in-transit quantities. Store and online commitments draw on one stock identity, so a listing does not create another balance beside the warehouse record.

Lot and serial history can explain origin and movement without becoming additional current stock. Current valuation uses remaining layers once, not a parent layer added to every descendant.

  • Show physical floor stock separately from away transit.
  • Preserve the actual count and any independent recount.
  • Keep unresolved shortages and held commitments visible.
  • Compare quantity and value at the same entity and time boundary.

Follow assembly costs through completion

Production Cost and Variance separates unissued staged inventory from material already issued into exclusive work-order WIP. Actual component consumption, unused returns, scrap and accepted terminal output explain how the job’s quantity and value change.

Intermediate operation progress does not increase finished units. Actual time and declared overhead remain traceable to their approved bases. A completed kit carries its frozen standard value beside the actual WIP relieved and the independently reviewed difference.

Partial completions leave remaining material and cost obligations visible. Closing reports only the unresolved residual; it does not recognize a completion variance a second time.

Reconcile collection with settlement

Customer collection, invoice application, processor clearing and actual bank payout retain their separate identities. A gross capture can precede bank settlement; its later payout and fee do not create another customer receipt or revenue event.

Purchase Delivery Performance compares supplier promises, actual arrivals, accepted quantities and outstanding supply, preserving partial deliveries and returns.

Refund reservations reduce spendable source balances before money moves. Uncertain outcomes remain visible until resolved. Walk-in reporting retains purchase-specific entitlement, so unrelated buyers do not appear to share a usable credit wallet.

Reconciliation areaWhat it explains
Payment ReconciliationCollections, clearing, fees, refunds and actual bank evidence
Receivables and Payables AgingOutstanding documents, due dates and eligible allocations
Receipt and Bill MatchingAccepted supply, its original accrual and supplier bills
Local Financial StatementsBalanced entity postings and reconciled control balances

Keep history and access dependable

Each report retains its as-of date, entity, currency and source population. A changed operational status cannot overwrite the historical basis of an earlier decision. Corrections retain the original event and its referenced effect.

Reviewed master changes and approval decisions explain which content was authorized. Integration events and deliveries distinguish business outcomes from message acknowledgment. Migration preserves historical quantities, balances and external identities without replaying them into new orders, stock or money.

Access follows the named role and business scope. A fulfillment quantity view does not grant unrestricted customer, cost or banking access. Technical administration supports reviewed configuration without replacing commercial, warehouse, production or finance authority.

Modules

  • Store Shifts Awaiting ClosePendingReview
    Shift NumberRegisterStart DateEnd Date

    Stores & POS

    Connect POS source activity, customer orders and the cash behind every store close.

  • Loyalty Redemption QueueReserved
    Reservation NumberAccountUnitsCurrency

    Products & loyalty

    Connect approved product prices with traceable customer reward balances.

  • Inventory & fulfillment
    Warehouse CodeNameTimezoneStatus

    Inventory & fulfillment

    Know what is available and get the right goods to each customer.

  • Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total

    Purchasing

    Keep merchandise and materials arriving against the right supplier commitments.

  • Production SchedulePendingApproval
    Work Order NumberOutput ProductWarehousePlanned Quantity

    Production & kitting

    Prepare stocked kits and repacked goods with traceable materials and costs.

  • Processor ReconciliationObserved
    Settlement NumberPayment AccountCurrencySettlement Amount

    Payments & refunds

    Follow customer collections, processor payouts and refunds through to reconciled balances.

  • Invoices Awaiting ApprovalPendingApproval
    Invoice NumberDocument TypeAccountContext
    Credit Note

    Finance

    Connect retail activity, supplier obligations and production costs to each company's books.

  • Period Close Work
    Task NumberPeriodKindOwner
    AR

    Reporting

    See sales, stock and financial results with their supporting detail.

Roles and permissions

Sales Manager

Independently accepts commercial commitments and commercial master changes.

Permissions and records
  • Approve every SalesOrders revision independently of preparers/material editors
  • Approve QuoteException and commercial MasterChanges for customer/channel/price rules within reviewed finite authority
  • Verify purchase-context conflicts and commercial replacement scope
  • Cannot substitute external checkout acceptance or capture for local order approval, approve its own orders, authorize stock/production or approve invoices/credits/refunds
  • MasterChanges
Sales Orders Awaiting ApprovalSalesOrders
Submitted
  • SO-75791 ACC-120
  • SO-84174 ACC-140
  • SO-96026 ACC-110
  • SO-30260 ACC-150
  • SO-89835 ACC-110
SO-75791
Account
ACC-120
Channel
CHN-3491
FulfillmentMode
StoreHandover
NetTotal
410
CreditReview
CR-88529

Approval waits for the sales manager.

Related processes

Offers DueDraft
Quote NumberAccountChannelValid Until

Order to cash

Carry the accepted order through shipment, invoice approval and cash application.

5 stages · 2 approvals

Unapplied Customer Cash
Receipt NumberAccountContextSource Kind
Cash

Collect and reconcile

Connect actual collections, invoice applications and processor payouts without counting the money twice.

7 stages · 2 approvals

Purchase Approval QueueSubmitted
Purchase Order NumberSupplierOrder DateCurrent Total

Procure to pay

Purchase needed supply, accept the goods received and settle the right supplier balance.

7 stages · 3 approvals

ERP•AI workspace

Start now ERP for Retail

Create your ERP.AI account and get started with Proto.

Start now Download agent
Previous · module 7 of 8FinanceNext · ProcessesOrder to cash

Customize Reporting. With Proto, your desktop AI agent.

Ask Proto to help you customize ERP for Retail.

Customize
Reporting.
Ask: “Review Users fields.”
ProtoYour desktop AI agent
Download nowFree install · ~1 GB · AI usage extra
macOSWindowsLinux

Bring your first idea to Proto.

Keep this page open while you install Proto. Connect your account and model, then paste this into a new chat.

AI usage is paid separately. You can edit the prompt before copying.

ERP.AI

Business apps and the Proto desktop agent.

  • Business Apps
  • Proto
  • Workflows
  • Headless SaaS
  • Enterprise
  • Pricing
  • Contact
  • Terms of Service
  • Privacy Policy
  • Cookie Policy
© 2026 ERP•AI. All rights reserved.
System status

Your Privacy, Your Choice

We use essential cookies to run the site and optional cookies for features, analytics, and relevant content. See Cookie policy

Manage Your Cookie Preferences

We use cookies to enhance your experience, analyze site traffic, and serve relevant content. By clicking "Accept All," you agree to our use of cookies. You can customize your preferences at any time.

Learn more about how we use cookies

These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.

These cookies enable additional features that enhance your experience, such as live chat, video playback, personalized content recommendations, and remembering user preferences.

These cookies help us understand how visitors interact with our site by collecting anonymous usage data. This allows us to measure performance, detect issues, and continuously improve the user experience.

These cookies allow us and advertising partners, including X, to deliver ads tailored to your interests. They track browsing habits across sites to provide relevant advertising and measure ad effectiveness.