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ERP.AI ERP for Retail

ERP for Retail

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Modules

Stores & POSConnect POS source activity, customer orders and the cash behind every store close. Products & loyaltyConnect approved product prices with traceable customer reward balances. Inventory & fulfillmentKnow what is available and get the right goods to each customer. PurchasingKeep merchandise and materials arriving against the right supplier commitments.
Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs. Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances. FinanceConnect retail activity, supplier obligations and production costs to each company's books. ReportingSee sales, stock and financial results with their supporting detail.

ERP for Retail

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Processes

Order to cashCarry the accepted order through shipment, invoice approval and cash application. Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice. Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.
Close a store shiftReconcile register cash with actual source activity and an independently reviewed close. Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase. Manage customer rewardsKeep earning, redemption, returns and expiry tied to the original customer purchase.

ERP for Retail

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Industries

Specialty retailKeep customer orders, store stock and online sales connected. Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.
Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale. Consumer electronicsFollow product identity, customer handover and financial results across channels.

ERP for Retail

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Reference

Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities. Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business. Data modelExplore the records connecting retail orders, stock and financial results.
IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership. ImplementationPlan a rollout around orders, stock and the money behind each sale. AI assistants and APIHelp teams prepare work and understand retail exceptions.

ERP for Retail

Start now
Pricing Frequently asked questions Get started
Build with Proto
All systems
Modules
Stores & POSConnect POS source activity, customer orders and the cash behind every store close.Products & loyaltyConnect approved product prices with traceable customer reward balances.Inventory & fulfillmentKnow what is available and get the right goods to each customer.PurchasingKeep merchandise and materials arriving against the right supplier commitments.Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs.Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances.FinanceConnect retail activity, supplier obligations and production costs to each company's books.ReportingSee sales, stock and financial results with their supporting detail.
Processes
Order to cashCarry the accepted order through shipment, invoice approval and cash application.Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Close a store shiftReconcile register cash with actual source activity and an independently reviewed close.Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase.Manage customer rewardsKeep earning, redemption, returns and expiry tied to the original customer purchase.
Industries
Specialty retailKeep customer orders, store stock and online sales connected.Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale.Consumer electronicsFollow product identity, customer handover and financial results across channels.
Reference
Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities.Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business.Data modelExplore the records connecting retail orders, stock and financial results.IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership.ImplementationPlan a rollout around orders, stock and the money behind each sale.AI assistants and APIHelp teams prepare work and understand retail exceptions.
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ERP for Retail Processes
Procure to pay3 of 6
  • Order to cash1 of 6
  • Collect and reconcile2 of 6
  • Procure to pay3 of 6
  • Close a store shift4 of 6
  • Return and refund5 of 6
  • Manage customer rewards6 of 6

Procure to pay

Purchase needed supply, accept the goods received and settle the right supplier balance.

7 stages · 3 approvals

Roles and responsibilities

Purchasing Manager Finance Manager Fulfillment Operator Accountant Purchasing Manageror Finance Manager System 1 Prepare purchase Requisitions 2 Approve purchase PurchaseOrders 3 Record arrival GoodsReceipts 4 Accept receipt ReceiptAcceptances 5 Match bill Bills 6 Release payment PaymentRuns 7 Confirm settlement Payments
  1. Step 1Prepare purchase
    Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total
  2. Step 2Approve purchase
    Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total
  3. Step 3Record arrival
    Receipts Awaiting ReviewArrived
    Receipt NumberPurchase OrderWarehouseArrived At
Red diamonds require approval.Rows show responsibility for each step.

Process steps

Follow the process from start to finish. Select a step to see who acts and what changes.

01Prepare purchase02Approve purchase03Record arrival04Accept receipt05Match bill06Release payment07Confirm settlement

Prepare purchase

Purchasing Manager prepares the requisition and supplier order from reviewed replenishment or assembly requirements. Retain specification, units, quantity, price, entity and currency. A generated draft preserves its source request but does not grant spending authority. Missing supplier or cost evidence remains unresolved.

Responsible
Purchasing Manager
Records
RequisitionsRequisitionLinesPurchaseOrdersPurchaseOrderLines
Effect
Prepare bounded supplier commitments
Purchase Approval QueuePurchaseOrders
Submitted
  • PO-62325 VND-124 690 9 d
  • PO-63183 VND-032 230 11 d
  • PO-47661 VND-217 70 7 d
  • PO-12098 VND-002 950 13 d
  • PO-77409 VND-180 750 11 d
PO-62325
Supplier
VND-124
OrderDate
08 Sep
CurrentTotal
800
ApprovalBasis
690
Status
Submitted

Approval waits for the purchasing manager.

Purchasing →
Approval required

Approve purchase

Another eligible Purchasing Manager approves within reviewed finite authority; Finance Manager reviews above that limit. Neither approves their own preparation or edits. Amendments review the proposed commitment and cumulative positive line increases, preserving fulfilled quantities. A reduction elsewhere cannot conceal an increase or new scope.

Responsible
Purchasing Manager or Finance Manager
Records
PurchaseOrdersDocumentRevisionsApprovalDecisions
Effect
Independently authorize the current purchase scope
Purchase Approval QueuePurchaseOrders
approval waits for the purchasing manager
Approval conditions

Purchasing Manager: Approve another person's requisition/PO within finite entity/currency limits, otherwise request Finance Manager approval

Purchasing Manager: Manage supplier commercial drafts, Requisitions, PurchaseOrders and their lines

Submitted
  • PO-62325 VND-124 690 9 d
  • PO-63183 VND-032 230 11 d
  • PO-47661 VND-217 70 7 d
  • PO-12098 VND-002 950 13 d
  • PO-77409 VND-180 750 11 d
PO-62325
Supplier
VND-124
OrderDate
08 Sep
CurrentTotal
800
ApprovalBasis
690
Status
Submitted

Approval waits for the purchasing manager.

Purchasing →

Record arrival

Fulfillment Operator independent of the buyer and commercial approver records actual arrived quantities, lots, serials and supporting evidence. Arrival history remains immutable while pending, rejected and accepted portions develop separately. Suspended suppliers need reviewed handling of existing commitments; blocked arrivals remain held or returnable, never silently usable.

Responsible
Fulfillment Operator
Records
GoodsReceiptsGoodsReceiptLinesLotsSerials
Effect
Preserve actual arrived quantity and identity
Receipts Awaiting ReviewGoodsReceipts
StatusArrivedPendingReview
Arrived
GR-40123PO-68876
GR-44701PO-69041
GR-76057PO-42343
PendingReview
GR-13374PO-43632
GR-16858PO-47920
GR-48816PO-14141
Purchasing →
Approval required

Accept receipt

Independent Fulfillment Operator confirms only the remaining eligible arrival tranche, after required condition and cost decisions. Accepted owned goods post inventory, receipt accrual and applicable purchase variance once. A later partial acceptance does not repeat the arrival. Over-receipt first needs an approved purchase amendment.

Responsible
Fulfillment Operator
Records
ReceiptAcceptancesStockEventsStockLayersJournalEntries
Effect
Accept eligible goods and accrue their value once

Match bill

Accountant allocates the supplier bill to unused posted acceptance tranches and their original accrual. Fully matched within-policy bills can post through the protected rules. Finance Manager independently reviews quantity, price or non-PO exceptions, with any necessary purchase amendment. Matching cannot add inventory a second time or treat missing tax as zero.

Responsible
Accountant
Records
BillsBillLinesBillMatchesReceiptAcceptances
Effect
Clear the allocated receipt accrual into payables
Approval required

Release payment

Independent Finance Manager reviews the exact payment run, beneficiary version, allocations and required underlying exception decisions. Exclude the preparer and material editors, retaining any additional required separation from earlier financial approval. Submission or acknowledgment reserves the intended balance but does not establish that the supplier was paid.

Responsible
Finance Manager
Records
PaymentRunsPaymentsPaymentAllocationsApprovalDecisions
Effect
Independently authorize the frozen payment instruction

Confirm settlement

Accountant reconciles authoritative bank settlement before the guarded bank and payable effects. A supplier prepayment remains a separate asset until applied without another cash transfer. Authoritative pre-settlement rejection releases claims after reconciliation; uncertainty retains them. Later bank returns require linked reviewed compensation, not an untracked retry.

Responsible
Accountant
Records
PaymentsBankStatementLinesCreditApplicationsIntegrationEvents
Effect
Reconcile actual settlement and remaining obligations
Approvals and exception handling

3 approvals required in this process

  • Approve purchase Purchasing Manager or Finance Manager signs · record arrival waitsPurchaseOrders, DocumentRevisions, ApprovalDecisions
  • Accept receipt Fulfillment Operator signs · match bill waitsReceiptAcceptances, StockEvents, StockLayers, JournalEntries
  • Release payment Finance Manager signs · confirm settlement waitsPaymentRuns, Payments, PaymentAllocations, ApprovalDecisions
  • Condition evidencePhysical acceptance and financial valuation retain their separate purposes.
  • Supplier returns trace accepted quantitiesCurrent descendant carrying value; commercial credits remain separate.
  • Closed purchasing work must reconcile receiptsReturns, matches, credits and remaining commitments.
  • Conflicting repeats require review; uncertain payment outcomes keep claims until execution is known.

When the process needs attention

  • reject Record arrival

    Arrival history remains immutable while pending, rejected and accepted portions develop separately.

  • variance Accept receipt

    Accepted owned goods post inventory, receipt accrual and applicable purchase variance once.

  • exception Match bill

    Finance Manager independently reviews quantity, price or non-PO exceptions, with any necessary purchase amendment.

  • exception Release payment

    Independent Finance Manager reviews the exact payment run, beneficiary version, allocations and required underlying exception decisions.

  • reject Confirm settlement

    Authoritative pre-settlement rejection releases claims after reconciliation; uncertainty retains them.

Records and postings

StageRecordsEffect
1 Prepare purchase RequisitionsRequisitionLinesPurchaseOrdersPurchaseOrderLines Prepare bounded supplier commitments
2 Approve purchase PurchaseOrdersDocumentRevisionsApprovalDecisions Independently authorize the current purchase scope
3 Record arrival GoodsReceiptsGoodsReceiptLinesLotsSerials Preserve actual arrived quantity and identity
4 Accept receipt ReceiptAcceptancesStockEventsStockLayersJournalEntries Accept eligible goods and accrue their value once
5 Match bill BillsBillLinesBillMatchesReceiptAcceptances Clear the allocated receipt accrual into payables
6 Release payment PaymentRunsPaymentsPaymentAllocationsApprovalDecisions Independently authorize the frozen payment instruction
7 Confirm settlement PaymentsBankStatementLinesCreditApplicationsIntegrationEvents Reconcile actual settlement and remaining obligations
Data model →

Process reports

All reports

Receipt and Bill Matching

Reconcile accepted supplier receipts with invoices, accruals and reviewed differences without creating another stock receipt.

Receipts Awaiting ReviewGoodsReceipts
StatusArrivedPendingReview
Arrived
GR-40123PO-68876
GR-44701PO-69041
GR-76057PO-42343
PendingReview
GR-13374PO-43632
GR-16858PO-47920
GR-48816PO-14141

Purchase Delivery Performance

Compare supplier promises with accepted quantities and outstanding supply, retaining partial deliveries and the original due date.

Purchase Approval QueuePurchaseOrders
Submitted
  • PO-62325 VND-124 690 9 d
  • PO-63183 VND-032 230 11 d
  • PO-47661 VND-217 70 7 d
  • PO-12098 VND-002 950 13 d
  • PO-77409 VND-180 750 11 d
PO-62325
Supplier
VND-124
OrderDate
08 Sep
CurrentTotal
800
ApprovalBasis
690
Status
Submitted

Approval waits for the purchasing manager.

Order Fulfillment

Track original customer promises, actual supplied quantities and the remaining commitment without counting repeated delivery attempts twice.

My Pick TasksPickTasks
YouStatusAssignedInProgressPartiallyPickedException
Assigned
PT-56599SOL-8146350 picked quantity
PT-58294SOL-2809550 picked quantity
InProgress
PT-10215SOL-2390170 picked quantity
PT-78362SOL-5349390 picked quantity
PartiallyPicked
PT-79317SOL-6447210 picked quantity
Exception
PT-28559SOL-2247310 picked quantity

Returns and Credits

Follow authorized returns, actual custody, credits and confirmed refunds against the original eligible customer purchase.

Returns Awaiting DispositionReturnDispositions
StatusPreparedPendingApprovalApproved
Prepared
RD-51523RL-37447630 base quantity
RD-51968RL-68864710 base quantity
PendingApproval
RD-58640RL-39327370 base quantity
RD-33989RL-51408480 base quantity
Approved
RD-57976RL-62154270 base quantity
RD-21182RL-51931640 base quantity

Payment Reconciliation

Reconcile captures, fees, refunds and actual payouts while keeping unsettled, disputed and uncertain amounts visible.

Processor ReconciliationProcessorSettlements
StatusObservedMatchingPendingApprovalUncertainDisputed
Observed
PS-51170PA-140
PS-46812PA-120
Matching
PS-67876PA-120
PendingApproval
PS-80336PA-150
Uncertain
PS-56591PA-120
Disputed
PS-61661PA-150
Run by an agent

Agent support

An assistant cannot provide a required independent human approval, invent customer acceptance or treat an uncertain provider response as confirmed money. It cannot promise goods already held or committed to another order, receive the same finished kit twice, or release a refund without its eligible source and decision.

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# Example after configuration $ curl -fsSL https://www.erp.ai/skill.md | paste into your agent › procure to pay · prepare purchase on Requisitions, RequisitionLines, PurchaseOrders, PurchaseOrderLines ✓ Purchasing Manager prepares the requisition and supplier order from reviewed replenishment or assembly requirements. › procure to pay · approve purchase on PurchaseOrders, DocumentRevisions, ApprovalDecisions ⏸ approval · waiting for the purchasing manager or finance manager # 5 more stages after approval: record arrival, accept receipt, match bill, release payment, confirm settlement

Other processes

5 more
Offers DueDraft
Quote NumberAccountChannelValid Until

Order to cash

Carry the accepted order through shipment, invoice approval and cash application.

5 stages · 2 approvals

Unapplied Customer Cash
Receipt NumberAccountContextSource Kind
Cash

Collect and reconcile

Connect actual collections, invoice applications and processor payouts without counting the money twice.

7 stages · 2 approvals

Store Shifts Awaiting ClosePendingReview
Shift NumberRegisterStart DateEnd Date

Close a store shift

Reconcile register cash with actual source activity and an independently reviewed close.

5 stages · 1 approval

Returns Awaiting DispositionPrepared
Disposition NumberReturn LineKindBase Quantity
Scrap

Return and refund

Connect returned goods, customer credit and the actual refund without losing the original purchase.

9 stages · 4 approvals

Invoices Awaiting ApprovalPendingApproval
Invoice NumberDocument TypeAccountContext
Credit Note

Manage customer rewards

Keep earning, redemption, returns and expiry tied to the original customer purchase.

6 stages · 2 approvals

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Previous · process 2 of 6Collect and reconcileNext · process 4 of 6Close a store shift

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Procure to pay.
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