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ERP.AI ERP for Retail

ERP for Retail

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Modules

Stores & POSConnect POS source activity, customer orders and the cash behind every store close. Products & loyaltyConnect approved product prices with traceable customer reward balances. Inventory & fulfillmentKnow what is available and get the right goods to each customer. PurchasingKeep merchandise and materials arriving against the right supplier commitments.
Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs. Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances. FinanceConnect retail activity, supplier obligations and production costs to each company's books. ReportingSee sales, stock and financial results with their supporting detail.

ERP for Retail

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Processes

Order to cashCarry the accepted order through shipment, invoice approval and cash application. Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice. Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.
Close a store shiftReconcile register cash with actual source activity and an independently reviewed close. Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase. Manage customer rewardsKeep earning, redemption, returns and expiry tied to the original customer purchase.

ERP for Retail

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Industries

Specialty retailKeep customer orders, store stock and online sales connected. Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.
Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale. Consumer electronicsFollow product identity, customer handover and financial results across channels.

ERP for Retail

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Reference

Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities. Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business. Data modelExplore the records connecting retail orders, stock and financial results.
IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership. ImplementationPlan a rollout around orders, stock and the money behind each sale. AI assistants and APIHelp teams prepare work and understand retail exceptions.

ERP for Retail

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All systems
Modules
Stores & POSConnect POS source activity, customer orders and the cash behind every store close.Products & loyaltyConnect approved product prices with traceable customer reward balances.Inventory & fulfillmentKnow what is available and get the right goods to each customer.PurchasingKeep merchandise and materials arriving against the right supplier commitments.Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs.Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances.FinanceConnect retail activity, supplier obligations and production costs to each company's books.ReportingSee sales, stock and financial results with their supporting detail.
Processes
Order to cashCarry the accepted order through shipment, invoice approval and cash application.Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Close a store shiftReconcile register cash with actual source activity and an independently reviewed close.Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase.Manage customer rewardsKeep earning, redemption, returns and expiry tied to the original customer purchase.
Industries
Specialty retailKeep customer orders, store stock and online sales connected.Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale.Consumer electronicsFollow product identity, customer handover and financial results across channels.
Reference
Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities.Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business.Data modelExplore the records connecting retail orders, stock and financial results.IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership.ImplementationPlan a rollout around orders, stock and the money behind each sale.AI assistants and APIHelp teams prepare work and understand retail exceptions.
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ERP for Retail Processes
Close a store shift4 of 6
  • Order to cash1 of 6
  • Collect and reconcile2 of 6
  • Procure to pay3 of 6
  • Close a store shift4 of 6
  • Return and refund5 of 6
  • Manage customer rewards6 of 6

Close a store shift

Reconcile register cash with actual source activity and an independently reviewed close.

5 stages · 1 approval

Roles and responsibilities

Sales Associate Accountant Finance Manager System 1 Identify thesession POSRegisters 2 Reconcile thesource activity POSShifts 3 Count and submit POSTenderCounts 4 Approve the closingpacket POSShifts 5 Record the close POSShifts visible exceptions · system
  1. Step 4Approve the closing packet
    Store Shifts Awaiting ClosePendingReview
    Shift NumberRegisterStart DateEnd Date
Red diamonds require approval.Rows show responsibility for each step.Dashed lines are records the system creates.

Process steps

Follow the process from start to finish. Select a step to see who acts and what changes.

01Identify the session02Reconcile the source activity03Count and submit04Approve the closing packet05Record the close

Identify the session

Match the source namespace, register, store, currency and actual start time. Link the opening float to existing cash custody instead of recognizing revenue. Only one active original source session is allowed. Imported checkout evidence retains its actual occurrence even while local accounting review is unresolved.

Responsible
Sales Associate
Records
POSRegistersPOSShifts
Effect
Establish the original register session

Reconcile the source activity

Verify the acknowledged event watermark and all source identities through the cutoff. Confirmed cash receipts, actual cash refunds and signed custody movements explain expected cash once. Card collections and processor payouts remain separate. Missing, contradictory or late evidence keeps the close open for investigation.

Responsible
Accountant
Records
POSShiftsCashReceiptsRefundsPOSCashEvents
Effect
Freeze the complete source manifest

Count and submit

Record denominations and quantities in the drawer currency. A recount preserves the earlier count and explicitly selects one complete replacement set. The packet retains expected cash, actual counted cash and the difference. Staff cannot edit a total to conceal a variance or use an incomplete source manifest.

Responsible
Sales Associate
Records
POSTenderCountsPOSShifts
Effect
Submit one immutable count set
Approval required

Approve the closing packet

An independent Finance Manager reviews the frozen count, source completeness, custody movements and proposed variance accounting. The approver cannot be a counter, preparer or material editor. A zero difference still requires the same completeness and review. Changing any material evidence invalidates the decision.

Responsible
Finance Manager
Records
POSShiftsApprovalDecisionsJournalEntries
Effect
Authorize the exact closing variance
Store Shifts Awaiting ClosePOSShifts
The register close waits for the finance manager
PendingReview
Shift NumberRegisterStart DateEnd DateCurrency
PSS-74867PSR-486108 Sep11 SepCRR-4987
PSS-84462PSR-357812 Sep19 SepCRR-9342
PSS-71845PSR-672909 Sep11 SepCRR-1693
PSS-32537PSR-708005 Sep11 SepCRR-3169
PSS-49930PSR-549916 Sep18 SepCRR-4092
PSS-89597PSR-968812 Sep16 SepCRR-8139
Stores & POS →

Record the close

Execute only the approved difference or actual transfer against an eligible accounting period. Closing turnover never posts another sale, receipt or tax amount. The shift becomes Closed only when its exact required effects are confirmed. Later source facts create visible exceptions and linked correction work; closed counts remain intact.

Responsible
Accountant
Records
POSShiftsPOSCashEventsJournalEntries
Effect
Close after verified accounting
Approvals and exception handling

1 approval required in this process

  • Approve the closing packet Finance Manager signs · record the close waitsPOSShifts, ApprovalDecisions, JournalEntries
  • Preserve original eventsExact revisions and independent decisions when a source changes.
  • Recheck current entityCustomer and monetary or unit scope at execution.
  • Keep failed, partialUncertain outcomes visible without releasing a claim prematurely.
  • Use linked corrections after actual effects; never erase settled history to make a new request fit.

When the process needs attention

  • variance Count and submit

    Staff cannot edit a total to conceal a variance or use an incomplete source manifest.

  • variance Approve the closing packet

    An independent Finance Manager reviews the frozen count, source completeness, custody movements and proposed variance accounting.

  • late Record the close

    Later source facts create visible exceptions and linked correction work; closed counts remain intact.

Start with the evidence

Reconcile register cash with actual source activity and an independently reviewed close. Use the original source identities, retained policy versions and named decision owners. Connector acknowledgments and current status labels do not establish cash, completed work or permission. Verify this behavior during implementation before relying on it in a running store.

Records and postings

StageRecordsEffect
1 Identify the session POSRegistersPOSShifts Establish the original register session
2 Reconcile the source activity POSShiftsCashReceiptsRefundsPOSCashEvents Freeze the complete source manifest
3 Count and submit POSTenderCountsPOSShifts Submit one immutable count set
4 Approve the closing packet POSShiftsApprovalDecisionsJournalEntries Authorize the exact closing variance
5 Record the close POSShiftsPOSCashEventsJournalEntries Close after verified accounting
Data model →

Process reports

All reports

Store Cash Close

Compare complete register sessions, counted cash, approved differences and unresolved late source activity in each drawer currency.

Store Shifts Awaiting ClosePOSShifts
PendingReview
Shift NumberRegisterStart DateEnd DateCurrency
PSS-74867PSR-486108 Sep11 SepCRR-4987
PSS-84462PSR-357812 Sep19 SepCRR-9342
PSS-71845PSR-672909 Sep11 SepCRR-1693
PSS-32537PSR-708005 Sep11 SepCRR-3169
PSS-49930PSR-549916 Sep18 SepCRR-4092
PSS-89597PSR-968812 Sep16 SepCRR-8139

Receivables and Payables Aging

Review outstanding customer and supplier amounts by entity, currency and due-date bucket after actual allocations and corrections.

Unapplied Customer CashCashReceipts
unapplied amount > 0 or not Clear
Receipt NumberAccountContextSource KindCurrency
CR-53302ACC-150PC-38877BankCRR-6825
CR-34434ACC-110PC-57478CashCRR-5734
CR-62702ACC-140PC-72896ProcessorCRR-3731
CR-62267ACC-110PC-66939BankCRR-3360
CR-92039ACC-120PC-39705CashCRR-8087
CR-78663ACC-110PC-40227ProcessorCRR-3519
Run by an agent

Agent support

An assistant cannot provide a required independent human approval, invent customer acceptance or treat an uncertain provider response as confirmed money. It cannot promise goods already held or committed to another order, receive the same finished kit twice, or release a refund without its eligible source and decision.

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# Example after configuration $ curl -fsSL https://www.erp.ai/skill.md | paste into your agent › close a store shift · identify the session on POSRegisters, POSShifts ✓ Match the source namespace, register, store, currency and actual start time. › close a store shift · reconcile the source activity on POSShifts, CashReceipts, Refunds, POSCashEvents ✓ Verify the acknowledged event watermark and all source identities through the cutoff. › close a store shift · count and submit on POSTenderCounts, POSShifts ✓ Record denominations and quantities in the drawer currency. › close a store shift · approve the closing packet on POSShifts, ApprovalDecisions, JournalEntries ⏸ approval · waiting for the finance manager # 1 more stage after approval: record the close

Other processes

5 more
Offers DueDraft
Quote NumberAccountChannelValid Until

Order to cash

Carry the accepted order through shipment, invoice approval and cash application.

5 stages · 2 approvals

Unapplied Customer Cash
Receipt NumberAccountContextSource Kind
Cash

Collect and reconcile

Connect actual collections, invoice applications and processor payouts without counting the money twice.

7 stages · 2 approvals

Purchase Approval QueueSubmitted
Purchase Order NumberSupplierOrder DateCurrent Total

Procure to pay

Purchase needed supply, accept the goods received and settle the right supplier balance.

7 stages · 3 approvals

Returns Awaiting DispositionPrepared
Disposition NumberReturn LineKindBase Quantity
Scrap

Return and refund

Connect returned goods, customer credit and the actual refund without losing the original purchase.

9 stages · 4 approvals

Invoices Awaiting ApprovalPendingApproval
Invoice NumberDocument TypeAccountContext
Credit Note

Manage customer rewards

Keep earning, redemption, returns and expiry tied to the original customer purchase.

6 stages · 2 approvals

ERP•AI workspace

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Previous · process 3 of 6Procure to payNext · process 5 of 6Return and refund

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Close a store shift.
Ask: “Review “Approve the closing packet”.”
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