Workflow failure alerts

Get an email when a workflow in your app fails, so problems don’t go unnoticed.

ERP•AI guide 1 min read Article 6 of 6 in Workflows (automation)

Open Workflow alerts

Click the app name (top left) → App Settings → Workflow alerts (under Configuration).

Set up alerts

  1. Under Who gets emails, choose up to 10 app members, or click Add me.
  2. Turn on Send email alerts. The switch becomes available once at least one person is added.
  3. Keep Every new failure on to get one email each time a workflow fails.
  4. Optional: open More notification options:
    • Already failing workflows: one email for each workflow that is failing right now
    • Reminders: follow-up emails while a workflow is still failing
    • Notify when fixed: an email when the workflow is working again
  5. Click Send a test email to me to check delivery. Test emails are limited, and the page shows how many are left.

Recent emails lists the alerts that were sent, and About these alerts explains when an email is sent.

Get help from the team.

In ERP•AI, open the organization or app menu and choose Report an issue. For deployment, billing or contract questions, write to the team.

Contact the team Open ERP•AI