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  4. Triggers reference

Triggers reference

A trigger is the first node of every workflow. It decides when the workflow runs.

ERP•AI guide 2 min read Article 3 of 6 in Workflows (automation)

On this page

  1. Core triggers
  2. App and service triggers

Workflows (automation)

  1. Workflows overview
  2. Build your first workflow
  3. Triggers reference
  4. Nodes reference
  5. Workflow settings, runs, and troubleshooting
  6. Workflow failure alerts

Core triggers

TriggerRuns when…Key settings
Manual TriggerYou run the workflow from the editor. It emits once when you click Run.–
Platform TriggerSomething happens in this ERP•AI appEvent Type: On Record Create, On Record Update, On Record Create/Update, On Record Delete, or Custom Action.Table: which table or view to watch (views and the built-in Users table are listed too).Trigger Conditions: only run for records that match your rules.
SchedulerOn a schedule (every hour, daily at 8:00, weekly…)Frequency and time
Cron TriggerOn a cron expression, for advanced schedulesCron expression
Webhook TriggerAn outside system calls the workflow’s URLWebhook URL, method, authentication
Custom Page TriggerA button or action on a custom page is usedPage and action
Choosing a trigger
Choosing a trigger
Platform Trigger: On Record Create for the Orders table
Platform Trigger: On Record Create for the Orders table

Platform Trigger event types

  • On Record Create: a new record is added, whether through a form, an import, the API, or another workflow.
  • On Record Update: an existing record changes.
  • On Record Create/Update: either of the above.
  • On Record Delete: a record is deleted.
  • Custom Action: a user clicks a Custom action button with the Proto Custom Trigger type.

Tip

Use Trigger Conditions to avoid unnecessary runs. For example, only run when Status changes to Approved: in the trigger node, turn on Trigger Conditions and add Status is Approved, using the node’s condition options to require that the value just changed.

App and service triggers

Start a workflow when something happens in another tool. Available triggers include:

ActiveCampaign · Asana · Autotask Webhook · AWS SNS · Bitbucket · Box · Brevo · Cal.com · Calendly · Chargebee · ClickUp · ConvertKit · Copper · Customer.io · Eventbrite · Expensify Webhook · Facebook · Figma · GetResponse · GitHub · GitLab · Gmail · Google Calendar · Google Docs · Google Sheets · HelpScout · HubSpot · IMAP Email · Intercom · Jira · Keap · Lemlist · Linear · Mailchimp · MailerLite · Mailjet · Mautic · Microsoft Teams · Netlify · Outlook Email · PayPal · Pipedrive · PostgreSQL · Postmark · SharePoint · Shopify · Slack · Strava · Stripe · SurveyMonkey · Taiga · Telegram · Trello · Twilio · Typeform · Webflow · WhatsApp · Wise · WooCommerce · Workable · Zendesk

Most app triggers need a Connection (saved credentials). See Connections.

Billing

Scheduled jobs and webhook activations cost $1 per 20,000 activations. See Pricing.

PreviousBuild your first workflow Next Nodes reference

Related articles

Nodes reference Nodes are the steps of a workflow. Add one by clicking + after an existing node, then search or browse by category in the Add node panel.Build your first workflow In this example you’ll build a workflow that runs whenever a new Order is created and looks up the customer’s details.

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