Where it usually breaks
And how to keep it from happening.
- A browser success page is treated as bank confirmation.
- The same payment event is imported twice.
- A withdrawal deletes the original charge instead of preserving an adjustment.
Issue approved charges, allocate confirmed receipts and investigate the remaining balance.
Bursar reviews the enrollment, policy version and any concession evidence. A concession change must be approved before it changes the amount billed.
Bursar creates due-dated charges from the approved plan. Preserve the source policy and distinguish tuition from other charge categories.
Bursar imports confirmed payments using unique provider references and allocates each receipt against outstanding charges. Retain partial balances and unallocated cash.
Finance Manager compares charges, credits and allocated cash with the control accounts. Investigate unmatched amounts before approving the journal for posting.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.