Supplier performance
Review delivery, quality and price evidence separately, then use published scorecards to inform sourcing decisions.
- REC-0442 · RCP-2041 Delivery1 EA
- RCP-3310 Delivery2 EA
- RCP-5107 Reversal0.8 KG
- RCP-5140 Reversal6 EA
Read the measures separately
| Measure | Evidence and interpretation |
|---|---|
| OnTimeDeliveryPct | Completed eligible order lines compared with the first-issued need-by date |
| QualityScore | Quality-defective quantity within the eligible inspected sample; lateness-only rejection excluded |
| PriceCompetitivenessScore | Comparable order and award prices against documented contract and RFQ benchmarks |
| POCount and LinesReceived | Order activity and completed eligible lines; partial arrivals do not inflate completion count |
| TotalSpend | Net accepted value at receipt price snapshots, after accepted returns and corrections |
| ExcludedLines | Receipt lines deliberately excluded, with their reasons |
| OverallScore | Combined view of the delivery, quality and price components |
The quantity basis matters. Gross arrivals, accepted fulfilment and rejected quantities serve different purposes. A rejected delivery can contribute inspection evidence while leaving the order outstanding. Returns and corrections must reconcile to their original receipt so the same event does not improve or worsen a score twice.
Approval conditions
Visible to: Approver, Controller, Procurement Manager. Visibility does not establish approval authority.
PendingApproval
- PO-49881 VND-185 5 d
- PO-47580 VND-134 8 d
- PO-67854 VND-021 13 d
- PO-11876 VND-143 12 d
- PO-86783 VND-035 13 d
PO-49881
- Supplier
- VND-185
- OrderDate
- 12 Sep
- TotalAmount
- 13,547.44
- Buyer
- GE
- CompetitionType
- Competed
A hand-raised PO with no requisition, award or release may use an effective independently authorised Buyer-limit exception, within the full limit and all category, RFQ and pricing constraints.
Prepare and publish
The configured reporting period can be monthly or quarterly. SupplierPerformance holds the calculated draft and its supporting receipt, order and benchmark evidence. Procurement Manager reviews missing inputs, exclusions and unusual movements before publication. A draft is working material; only published results supply the sourcing comparison and supplier-facing scorecard.
The Supplier Performance Quarterly view puts the component scores alongside activity and exclusion counts. Small or unusual samples need that context: a single rejection and a sustained pattern should remain distinguishable in the underlying records. Missing observations use the documented neutral NoHistory basis, with coverage showing which components lack observed evidence. Rescheduled dates preserve the first-issued promise for performance review.
StatusSentAcknowledgedPartiallyReceived
Quality in the RFQ comparison
BidComparisonScores uses the supplier’s latest published QualityScore with usable quality observations for the RFQ’s quality component. That score is based on quality-defective quantity within a reviewed comparable sample. Late delivery affects OnTimeDeliveryPct and the broader supplier review; lateness alone does not lower the reject-based RFQ quality score.
The RFQ also compares the bidder’s quoted lead time as a separate weighted component. A short quoted lead time and a strong history of delivery punctuality are different facts. Buyer reviews the delivery history alongside the calculated recommendation and records the reason when choosing another offer.
ResponseReceived
| RFQ | RFQResponse | Normalized Price Score | Normalized Lead Time Score | Quality Score |
|---|---|---|---|---|
| RFQ-37212 | RFQ-83657 | 35 | 75 | 60 |
| RFQ-52433 | RFQ-31557 | 65 | 85 | 60 |
| RFQ-35962 | RFQ-67145 | 35 | 35 | 65 |
| RFQ-76362 | RFQ-33115 | 65 | 60 | 80 |
| RFQ-62397 | RFQ-92234 | 25 | 35 | 70 |
| RFQ-13102 | RFQ-46983 | 30 | 90 | 90 |
Exclusions and corrections
Procurement Manager can exclude a receipt line when supported evidence shows that the recorded lateness or rejection should not count against the supplier. The line retains the exclusion flag and reason, and the scorecard retains the count. A Buyer request or supplier dispute does not itself remove the evidence.
Corrections follow the recorded receipt or return workflow before recalculation. Draft workings can be reviewed again with the changed inputs. Published history and the sourcing decision that used it remain traceable; a later correction must not silently change an earlier award’s recorded basis.
Period = current quarter
| Scorecard Number | Supplier | Period | POCount | Lines Received |
|---|---|---|---|---|
| SP-75571 | VND-200 | PRD-485 | 18 | 70 |
| SP-12049 | VND-164 | PRD-879 | 24 | 130 |
| SP-14985 | VND-218 | PRD-108 | 10 | 170 |
| SP-18729 | VND-024 | PRD-378 | 15 | 220 |
| SP-23889 | VND-214 | PRD-138 | 39 | 30 |
| SP-95020 | VND-164 | PRD-506 | 19 | 60 |
Use the results in purchasing
Buyer reads supplier performance before direct sourcing and during bid review. Procurement Manager uses the component trends, rejection reasons and expediting history in supplier reviews and renewal decisions. A score does not itself activate, suspend or block a supplier; those remain separate recorded status decisions.
PO On-Time Delivery provides the delivery detail. Spend by Supplier shows purchasing concentration and contract coverage. RFQ Award Cycle shows response rates, award timing and departures from the recommendation. These reports answer different questions and should retain their own source basis.
YouStatusSentAcknowledgedPartiallyReceived
Supplier access and scope
Supplier sees its own published scorecard and the receipt evidence permitted for its account. Controller can review scorecards with the financial context. Viewer receives published aggregate scores without individual prices, spend details or approval decisions. The same restrictions apply to configured exports and connected access.
Financial health, sanctions screening, insurance and broader vendor risk remain in the vendor management layer. A configured connection can share procurement performance with that service; this scorecard does not claim to perform those assessments.
StatusOpenInContactPromised
Modules
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Suppliers and catalog
Choose qualified suppliers and give purchasing teams a catalog with the information needed to order.
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Contracts and pricing
Apply negotiated prices, control agreement commitments and prepare renewals before approved capacity or contract terms run out.
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Requisitions and approvals
Route purchase requests to the right people and preserve the approved amount, scope and version through sourcing.
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Quote requests
Compare supplier quotes on a consistent scope, record the award decision and carry the selected offer into purchasing.
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Purchase orders
Keep purchasing authority, supplier terms, revisions and receipt progress together from draft order through close.
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Receipts and expediting
Confirm what was accepted, keep outstanding deliveries in view and give accounts payable the evidence needed to match.
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Supplier performance
Review delivery, quality and price evidence separately, then use published scorecards to inform sourcing decisions.
Reports
All reportsPO On-Time Delivery
Eligible completed POLineItems with FulfilledAt in the period and on or before frozen OriginalNeedByDate, divided by all eligible completed lines. Partial arrivals do not count as completed delivery; justified exclusions and NoHistory periods are visible. This supplies SupplierPerformance.OnTimeDeliveryPct.
Roles and permissions
Owns supplier decisions, signed agreements, rate activation, price exceptions, sourcing review and published performance.
Runs sourcing, draft orders, change requests, expediting and procurement-side exception resolution.
Department user who submits a need and confirms authorised non-stocked deliveries at their desk.
Named department head, budget owner, CFO, CEO or committee representative holding the application Approver role.
Inspects dock arrivals, records acceptance and raises controlled returns.
External seat restricted to its own purchasing relationship and published evidence.
Finance reviewer of commitment, migration control totals and supplier performance, and signer for assigned Controller rules.
Read-only executive view of scoped aggregate purchasing and published supplier performance.
Related processes
Requisition to receipt
Connect purchase requests, recorded spending authority and accepted deliveries through to the invoice-matching handoff.
6 stages · 2 approvals
Competitive sourcing
Compare eligible suppliers on a frozen scope and carry the chosen offer into an independently authorised purchase order.
6 stages · 2 approvals
Change orders
Review the full effect of order changes, preserve cumulative spending authority and keep suppliers on the approved revision.
6 stages · 1 approval