Quality Management System
Inspections, non-conformance and capa, in one system.
Inspection, CAPA, SPC, audit trails
Explore the specification
YouStatusOpenInProgress
StatusScheduledInProgress
YouStatusAssignedInProgressOverdue
Statusnot ClosedNoCAPA or ClosedCAPAComplete or Cancelled
| NCRNumber | Source | Affected Item | Affected Lot | Affected Quantity |
|---|---|---|---|---|
| NCR-79932 | InspectionFail | PRD-6132 | AL-307 | 850 |
| NCR-80766 | CustomerComplaint | PRD-7174 | AL-964 | 910 |
| NCR-13419 | InternalAudit | PRD-6957 | AL-176 | 720 |
| NCR-58786 | SupplierAudit | PRD-7371 | AL-584 | 400 |
| NCR-36975 | ProductionFloor | PRD-8075 | AL-421 | 180 |
| NCR-34655 | Manual | PRD-5623 | AL-248 | 180 |
AwaitingDisposition
| NCRNumber | Source | Affected Item | Affected Lot | Severity |
|---|---|---|---|---|
| NCR-60462 | InspectionFail | PRD-7431 | AL-428 | Critical |
| NCR-13832 | CustomerComplaint | PRD-8145 | AL-488 | Major |
| NCR-20340 | InternalAudit | PRD-7457 | AL-877 | Minor |
| NCR-12571 | SupplierAudit | PRD-8383 | AL-245 | Critical |
| NCR-76185 | ProductionFloor | PRD-6429 | AL-360 | Major |
| NCR-26598 | Manual | PRD-2162 | AL-746 | Minor |
Statusnot Closed or Cancelled
| CAPANumber | From NCR | Type | Title | Owner |
|---|---|---|---|---|
| CPS-36482 | NCR-41209 | Corrective | Open cps-562 | GT |
| CPS-69587 | NCR-29891 | Preventive | InProgress cps-142 | UH |
| CPS-58327 | NCR-89223 | Both | Implementation cps-454 | JU |
| CPS-23432 | NCR-49367 | Corrective | Verification cps-928 | ZW |
| CPS-95680 | NCR-27730 | Preventive | EffectivenessCheck cps-868 | CG |
| CPS-23214 | NCR-83569 | Both | Reopened cps-312 | KW |
due todayStatusnot Closed or Cancelled
| CAPANumber | Title | Owner | Due Date | Status |
|---|---|---|---|---|
| CPS-14317 | Open cps-943 | JU | 06 Sep | Open |
| CPS-65716 | InProgress cps-864 | FP | 13 Sep | InProgress |
| CPS-24735 | Implementation cps-530 | YE | 05 Sep | Implementation |
| CPS-35978 | Verification cps-229 | RM | 12 Sep | Verification |
| CPS-82086 | EffectivenessCheck cps-338 | PE | 06 Sep | EffectivenessCheck |
| CPS-86257 | Reopened cps-521 | NW | 07 Sep | Reopened |
Complete
| CAPA | Method | Problem Statement | Facilitator | Started At |
|---|---|---|---|---|
| CPS-50701 | FiveWhys | PS-408 | AE | 11 Sep |
| CPS-23554 | Fishbone | PS-174 | AR | 22 Sep |
| CPS-23974 | Other | PS-281 | UX | 29 Sep |
| CPS-21526 | FiveWhys | PS-859 | JY | 09 Sep |
| CPS-96903 | Fishbone | PS-187 | EB | 13 Sep |
| CPS-74520 | Other | PS-365 | BY | 05 Sep |
Statusnot Closed or Cancelled
| Finding Number | Audit | Finding Type | Severity | Description |
|---|---|---|---|---|
| AF-26046 | ADT-21729 | Observation | Minor | Open af-594 |
| AF-89346 | ADT-51859 | MinorNonConformance | Major | ResponseDue af-290 |
| AF-40370 | ADT-23564 | MajorNonConformance | Critical | ResponseReceived af-934 |
| AF-25339 | ADT-94006 | OFI | Minor | Verified af-354 |
| AF-75775 | ADT-17625 | Observation | Major | Open af-134 |
| AF-19581 | ADT-37589 | MinorNonConformance | Critical | ResponseDue af-679 |
due todayActive
| Record Number | Equipment ID | Equipment Name | Equipment Type | Last Calibrated At |
|---|---|---|---|---|
| CR-84283 | EI-153 | Equipment 163 | Caliper | 09 Sep |
| CR-53512 | EI-524 | Equipment 284 | Micrometer | 05 Sep |
| CR-21721 | EI-470 | Equipment 510 | CMM | 13 Sep |
| CR-42255 | EI-657 | Equipment 289 | Scale | 09 Sep |
| CR-81977 | EI-175 | Equipment 760 | Thermometer | 20 Sep |
| CR-66956 | EI-300 | Equipment 877 | Hardness | 20 Sep |
not released
| NCR | Containment Action | Applied To | Applied By | Applied At |
|---|---|---|---|---|
| NCR-25288 | SegregatedQuarantine | AT-137 | FD | 07 Sep |
| NCR-28693 | StopShip | AT-464 | UH | 05 Sep |
| NCR-55353 | Recall | AT-112 | RM | 09 Sep |
| NCR-40486 | ProductionHold | AT-974 | WR | 18 Sep |
| NCR-18404 | ReleaseWithCertOnly | AT-837 | TX | 12 Sep |
| NCR-80184 | SegregatedQuarantine | AT-225 | ED | 13 Sep |
PeriodEnd = max(PeriodEnd) per Supplier
| Supplier | Period | Receipts Inspected | Incoming Reject Rate | Return Rate |
|---|---|---|---|---|
| VND-145 | PRD-443 | 410 | 420 | 30 |
| VND-203 | PRD-747 | 520 | 260 | 560 |
| VND-136 | PRD-566 | 340 | 710 | 200 |
| VND-200 | PRD-991 | 160 | 640 | 100 |
| VND-205 | PRD-559 | 780 | 110 | 300 |
| VND-067 | PRD-616 | 960 | 300 | 310 |
Illustrative records generated from the specification. Explore the views to inspect the planned operating model.
Built for your team.
Quality managers who need evidence for every release.
- Defined tables
- 24
- Operational views
- 12
- Defined roles
- 8
- Reports
- 8
Defined in the planned system specification.
What’s inside.
Inspection, CAPA, SPC, audit trails
Inspections
Plans, sampling and results
Non-conformance
Detection, containment and disposition
CAPA
Root cause and corrective action
Documents
Controlled versions and training
Audits
Schedules, findings and closure
Calibration
Instruments, due dates and certificates
Workflow handoff
Non-conformance to CAPA
Inspections, non-conformance and capa, in one system.
Start now- 01Detect
- 02Contain
- 03Root cause
- 04Corrective action
- 05Verify
Built for your team
CAPANumberTitleOwnerDue Date
Quality Manager
Owns the quality function end-to-end. Sole authority to approve NCR Disposition, sign off CAPA closure, sign off CAPA EffectivenessResult, run external Audits, and certify SupplierQualityScores periods.
Record NumberEquipment IDEquipment NameEquipment Type
Micrometer
Quality Engineer
Designs InspectionPlans, conducts RootCauseAnalysis, and authors new / revised Specifications.
NCRContainment ActionApplied ToApplied By
Stop Ship
Inspector / QC Operator
Floor / receiving / line worker. Executes Inspections, records results and defects, opens NCRs on fail.
Finding NumberAuditFinding TypeSeverity
Minor Non Conformance
Operations Manager
Line / production / area manager. Owns CAPAs assigned to their area; sees NCRs affecting items / lines they own.
SupplierPeriodReceipts InspectedIncoming Reject Rate
Supplier Quality Engineer
Owns the supplier-side relationship. Works with suppliers on CAPAs arising from supplier-side NCRs; reviews SupplierQualityScores; runs Supplier-type Audits.
Audit NumberAudit TypeStandardScope
Internal System
Auditor
Runs internal audits. Independent function — typically a Quality Engineer or external contractor seated in for an audit cycle.
Viewer
Read-only seat for Operations leadership, Engineering, Sales / Customer Service, and Finance who need to see quality data without changing it.
Reports and dashboards
Explore what each report measures and the records behind it.
First-Pass Yield
% of Inspections passing on first attempt, rolled up by Item, Item Category, Production Line, Supplier, and total. Trended monthly. The headline KPI for both internal manufacturing yield and incoming supplier quality.
Defect Pareto
Defects ranked by occurrence count and by occurrence × Severity weight, sliced by Item, Production Line, Supplier, and InspectionType. Drives where to focus RCA attention.
NCR Aging
Open NCRs by days-since-OpenedAt bucket (0–7, 8–14, 15–30, 31–60, 60+) with Severity breakdown. Flags containment and disposition delay.
CAPA Effectiveness
Closed CAPAs grouped by EffectivenessResult (Effective / NotEffective / Reopened), by Type (Corrective / Preventive), and by source (NCR-driven vs Audit-driven). Recurrence rate of the same defect or finding within 90 days post-closure.
Audit Findings Summary
Findings by Standard × Clause × Severity for a period, with response and closure status. The packet for Management Review and external audit prep.
Supplier Quality Scorecard
Per-Supplier trended IncomingRejectRate, ReturnRate, NCRsCount, OnTimeFirstPassYield, composite Score and Grade. Quarterly business-review dataset for the Supplier Quality Engineer and the procurement function.
Calibration Compliance
Active equipment with NextCalibrationDue past, due within 30 days, and current. Inspections referencing OutOfTolerance equipment flagged for retroactive review. The audit-defense report.
Cost of Poor Quality
Estimated COPQ by cost bucket (scrap, rework, returns, warranty, lost productivity) by Item, Line, and Supplier, derived from NCR Disposition × AffectedQuantity × StandardCost. The CFO-facing ROI argument for QMS investment.
One connected workspace
NCR Aginglist
Open NCRs by days-since-OpenedAt bucket (0–7, 8–14, 15–30, 31–60, 60+) with Severity breakdown. Flags containment and disposition delay.
| NCRNumber | Source | Affected Item | Affected Lot | Severity |
|---|---|---|---|---|
| NCR-60462 | InspectionFail | PRD-7431 | AL-428 | Critical |
| NCR-13832 | CustomerComplaint | PRD-8145 | AL-488 | Major |
| NCR-20340 | InternalAudit | PRD-7457 | AL-877 | Minor |
| NCR-12571 | SupplierAudit | PRD-8383 | AL-245 | Critical |
- Open
- InContainment
- AwaitingDisposition
- DispositionApproved
- ClosedNoCAPA
- ClosedCAPAComplete
- Cancelled
- NCRNumber
- NCR-60462
- Source
- InspectionFail
- AffectedItem
- PRD-7431
- AffectedLot
- AL-428
- Severity
- Critical
- Disposition
- Accept
- OpenedBy
- RC
ownerQuality Manager
Go from the big picture to the details behind it. Open any record to see its status, owner and history.
Illustrative records. Connections follow the authored specification.
Controls and automation
System checks
incoming-inspection-trigger — appEventTrigger on external GoodsReceipts.record.created from scm-wms / scm-procurement → looks up active InspectionPlan for Item × Stage = Incoming, applies SamplePlan, creates Inspections row, emails Inspector.
in-process-inspection-schedule — scheduleTrigger per InspectionPlans.Frequency → enumerates active WorkOrderOperations, creates InProcess Inspections rows.
final-inspection-on-WO-complete — appEventTrigger on external WorkOrders.record.updated from manufacturing-erp (Status: Completed) → creates Final Inspection row, emails Inspector.
ncr-creation-on-fail — appEventTrigger on Inspections.record.updated (Status: Fail / Conditional) → creates NCR with derived Severity, copies defects, sets RootCauseRequired, emails Quality Manager.
capa-routing-on-major-issue — appEventTrigger on either NonConformanceReports.Severity=Major/Critical OR AuditFindings.Severity=Major/Critical → creates CAPA with area-resolved Owner, routes to QualityManager for assignment, emails Owner + Quality Manager.
root-cause-analysis-prep — appEventTrigger on CAPAs.record.updated (Status: InProgress) → creates placeholder RootCauseAnalysis with default Method, seeds sub-records (FiveWhysSteps or FishboneCategories), emails Quality Engineer.
audit-scheduling — scheduleTrigger per Audits.NextDueDate → creates Audits row with Standard template, instantiates AuditChecklists, emails Auditor.
finding-corrective-action-due-reminder — scheduleTrigger daily at 08:00 → digest of AuditFindings + CAPAs due within 7 days.
sample-plan-application — code node implementing ANSI Z1.4: takes LotSize, InspectionLevel, AQL, returns SampleSize / AcceptNumber / RejectNumber. Invoked by the Incoming and InProcess triggers.
training-required-after-ncr — appEventTrigger on NonConformanceReports.record.updated (Status: Closed AND Severity IN Critical, Major AND framework demands retraining) → creates Trainings rows, emails trainee + manager.
capa-effectiveness-failed-reopen — appEventTrigger on CAPAs.record.updated (EffectivenessCheck → NotEffective) → flips Status to Reopened, routes back to Implementation with a fresh CAPATasks cycle, emails CAPA Owner + QualityManager. Integrations: inbound from scm-wms / scm-procurement (Receipt events), manufacturing-erp (WO Status events, WorkOrderOperations), scm-vendor-mgmt (Supplier master), and support-helpdesk (escalated complaints). Outbound to scm-inventory (Quarantine status changes on Containment), scm-vendor-mgmt (per-supplier quality dimension feeds the overall vendor scorecard), manufacturing-erp (Final Inspection Pass / Fail releases or holds WO completion stock), the document store (signed Inspection records, NCR PDFs, Audit reports, CAPA closure packets), and email (inspection assignment, NCR opened, CAPA due, audit scheduled, training required).
