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Quality Management System

Inspections, non-conformance and capa, in one system.

Inspection, CAPA, SPC, audit trails

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Quality Management System · Illustrative data · Live
ERP•AI
Quality Quality Management System
Detect Contain Root cause Corrective action Verify
My Inspection WorklistInspections
View filterYouStatusOpenInProgress
Open
INS-46114PRD-8913180 sample size
INS-79449PRD-5277600 sample size
INS-13898PRD-5047560 sample size
InProgress
INS-25385PRD-1696140 sample size
INS-80046PRD-8146800 sample size
INS-57588PRD-1189740 sample size
Scheduled AuditsAudits
View filterStatusScheduledInProgress
Scheduled
ADT-76734SCP-995
ADT-47184SCP-432
ADT-76264SCP-503
InProgress
ADT-75879SCP-580
ADT-47406SCP-166
ADT-10993SCP-282
My Training AssignmentsTrainings
View filterYouStatusAssignedInProgressOverdue
Assigned
TRN-22709TPC-455
TRN-95625TPC-684
InProgress
TRN-50984TPC-627
TRN-34409TPC-542
Overdue
TRN-13713TPC-888
TRN-72004TPC-581
Open NCRsNonConformanceReports
View filterStatusnot ClosedNoCAPA or ClosedCAPAComplete or Cancelled
NCRNumberSourceAffected ItemAffected LotAffected Quantity
NCR-79932InspectionFailPRD-6132AL-307850
NCR-80766CustomerComplaintPRD-7174AL-964910
NCR-13419InternalAuditPRD-6957AL-176720
NCR-58786SupplierAuditPRD-7371AL-584400
NCR-36975ProductionFloorPRD-8075AL-421180
NCR-34655ManualPRD-5623AL-248180
NCRs Awaiting DispositionNonConformanceReports
View filterAwaitingDisposition
NCRNumberSourceAffected ItemAffected LotSeverity
NCR-60462InspectionFailPRD-7431AL-428Critical
NCR-13832CustomerComplaintPRD-8145AL-488Major
NCR-20340InternalAuditPRD-7457AL-877Minor
NCR-12571SupplierAuditPRD-8383AL-245Critical
NCR-76185ProductionFloorPRD-6429AL-360Major
NCR-26598ManualPRD-2162AL-746Minor
Open CAPAsCAPAs
View filterStatusnot Closed or Cancelled
CAPANumberFrom NCRTypeTitleOwner
CPS-36482NCR-41209CorrectiveOpen cps-562GT
CPS-69587NCR-29891PreventiveInProgress cps-142UH
CPS-58327NCR-89223BothImplementation cps-454JU
CPS-23432NCR-49367CorrectiveVerification cps-928ZW
CPS-95680NCR-27730PreventiveEffectivenessCheck cps-868CG
CPS-23214NCR-83569BothReopened cps-312KW
CAPAs Due This WeekCAPAs
View filterdue todayStatusnot Closed or Cancelled
CAPANumberTitleOwnerDue DateStatus
CPS-14317Open cps-943JU27 SepOpen
CPS-65716InProgress cps-864FP04 OctInProgress
CPS-24735Implementation cps-530YE26 SepImplementation
CPS-35978Verification cps-229RM03 OctVerification
CPS-82086EffectivenessCheck cps-338PE27 SepEffectivenessCheck
CPS-86257Reopened cps-521NW28 SepReopened
Pending RCA ApprovalsRootCauseAnalysis
View filterComplete
CAPAMethodProblem StatementFacilitatorStarted At
CPS-50701FiveWhysPS-408AE02 Oct
CPS-23554FishbonePS-174AR13 Oct
CPS-23974OtherPS-281UX20 Oct
CPS-21526FiveWhysPS-859JY30 Sep
CPS-96903FishbonePS-187EB04 Oct
CPS-74520OtherPS-365BY26 Sep
Open Audit FindingsAuditFindings
View filterStatusnot Closed or Cancelled
Finding NumberAuditFinding TypeSeverityDescription
AF-26046ADT-21729ObservationMinorOpen af-594
AF-89346ADT-51859MinorNonConformanceMajorResponseDue af-290
AF-40370ADT-23564MajorNonConformanceCriticalResponseReceived af-934
AF-25339ADT-94006OFIMinorVerified af-354
AF-75775ADT-17625ObservationMajorOpen af-134
AF-19581ADT-37589MinorNonConformanceCriticalResponseDue af-679
Calibration Due SoonCalibrationRecords
View filterdue todayActive
Record NumberEquipment IDEquipment NameEquipment TypeLast Calibrated At
CR-84283EI-153Equipment 163Caliper30 Sep
CR-53512EI-524Equipment 284Micrometer26 Sep
CR-21721EI-470Equipment 510CMM04 Oct
CR-42255EI-657Equipment 289Scale30 Sep
CR-81977EI-175Equipment 760Thermometer11 Oct
CR-66956EI-300Equipment 877Hardness11 Oct
Active ContainmentContainment
View filternot released
NCRContainment ActionApplied ToApplied ByApplied At
NCR-25288SegregatedQuarantineAT-137FD28 Sep
NCR-28693StopShipAT-464UH26 Sep
NCR-55353RecallAT-112RM30 Sep
NCR-40486ProductionHoldAT-974WR09 Oct
NCR-18404ReleaseWithCertOnlyAT-837TX03 Oct
NCR-80184SegregatedQuarantineAT-225ED04 Oct
Supplier Quality Scorecard (current period)SupplierQualityScores
View filterPeriodEnd = max(PeriodEnd) per Supplier
SupplierPeriodReceipts InspectedIncoming Reject RateReturn Rate
VND-145PRD-44341042030
VND-203PRD-747520260560
VND-136PRD-566340710200
VND-200PRD-991160640100
VND-205PRD-559780110300
VND-067PRD-616960300310

Illustrative records generated from the specification. Explore the views to inspect the planned operating model.

Explore the specification

Built for your team.

Quality managers who need evidence for every release.

Defined tables
24
Operational views
12
Defined roles
8
Reports
8

Defined in the planned system specification.

What’s inside.

Inspection, CAPA, SPC, audit trails

Inspections

Plans, sampling and results

My Inspection WorklistOpen
Inspection NumberInspection TypeItemLot Number

Non-conformance

Detection, containment and disposition

Active Containment
NCRContainment ActionApplied ToApplied By
Stop Ship

CAPA

Root cause and corrective action

Pending RCA ApprovalsComplete
CAPAMethodProblem StatementFacilitator
Fishbone

Documents

Controlled versions and training

My Training AssignmentsAssigned
Training NumberTopicRelated NCRStandard

Audits

Schedules, findings and closure

Open Audit Findings
Finding NumberAuditFinding TypeSeverity
Minor Non Conformance

Calibration

Instruments, due dates and certificates

Calibration Due SoonActive
Record NumberEquipment IDEquipment NameEquipment Type
Micrometer
Workflow handoff

Non-conformance to CAPA

Inspections, non-conformance and capa, in one system.

Start now
  1. 01
    Detect
  2. 02
    Contain
  3. 03
    Root cause
  4. 04
    Corrective action
  5. 05
    Verify

Built for your team

CAPAs Due This Week
CAPANumberTitleOwnerDue Date

Quality Manager

Owns the quality function end-to-end. Sole authority to approve NCR Disposition, sign off CAPA closure, sign off CAPA EffectivenessResult, run external Audits, and certify SupplierQualityScores periods.

Calibration Due SoonActive
Record NumberEquipment IDEquipment NameEquipment Type
Micrometer

Quality Engineer

Designs InspectionPlans, conducts RootCauseAnalysis, and authors new / revised Specifications.

Active Containment
NCRContainment ActionApplied ToApplied By
Stop Ship

Inspector / QC Operator

Floor / receiving / line worker. Executes Inspections, records results and defects, opens NCRs on fail.

Open Audit Findings
Finding NumberAuditFinding TypeSeverity
Minor Non Conformance

Operations Manager

Line / production / area manager. Owns CAPAs assigned to their area; sees NCRs affecting items / lines they own.

Supplier Quality Scorecard (current period)
SupplierPeriodReceipts InspectedIncoming Reject Rate

Supplier Quality Engineer

Owns the supplier-side relationship. Works with suppliers on CAPAs arising from supplier-side NCRs; reviews SupplierQualityScores; runs Supplier-type Audits.

Scheduled AuditsScheduled
Audit NumberAudit TypeStandardScope
Internal System

Auditor

Runs internal audits. Independent function — typically a Quality Engineer or external contractor seated in for an audit cycle.

Viewer

Read-only seat for Operations leadership, Engineering, Sales / Customer Service, and Finance who need to see quality data without changing it.

Operational visibility

Reports and dashboards

Explore what each report measures and the records behind it.

  • First-Pass Yield

    % of Inspections passing on first attempt, rolled up by Item, Item Category, Production Line, Supplier, and total. Trended monthly. The headline KPI for both internal manufacturing yield and incoming supplier quality.

  • Defect Pareto

    Defects ranked by occurrence count and by occurrence × Severity weight, sliced by Item, Production Line, Supplier, and InspectionType. Drives where to focus RCA attention.

  • NCR Aging

    Open NCRs by days-since-OpenedAt bucket (0–7, 8–14, 15–30, 31–60, 60+) with Severity breakdown. Flags containment and disposition delay.

  • CAPA Effectiveness

    Closed CAPAs grouped by EffectivenessResult (Effective / NotEffective / Reopened), by Type (Corrective / Preventive), and by source (NCR-driven vs Audit-driven). Recurrence rate of the same defect or finding within 90 days post-closure.

  • Audit Findings Summary

    Findings by Standard × Clause × Severity for a period, with response and closure status. The packet for Management Review and external audit prep.

  • Supplier Quality Scorecard

    Per-Supplier trended IncomingRejectRate, ReturnRate, NCRsCount, OnTimeFirstPassYield, composite Score and Grade. Quarterly business-review dataset for the Supplier Quality Engineer and the procurement function.

  • Calibration Compliance

    Active equipment with NextCalibrationDue past, due within 30 days, and current. Inspections referencing OutOfTolerance equipment flagged for retroactive review. The audit-defense report.

  • Cost of Poor Quality

    Estimated COPQ by cost bucket (scrap, rework, returns, warranty, lost productivity) by Item, Line, and Supplier, derived from NCR Disposition × AffectedQuantity × StandardCost. The CFO-facing ROI argument for QMS investment.

One connected workspace

NCR Aginglist

Open NCRs by days-since-OpenedAt bucket (0–7, 8–14, 15–30, 31–60, 60+) with Severity breakdown. Flags containment and disposition delay.

opens
NCRs Awaiting DispositionNonConformanceReports
NCRNumberSourceAffected ItemAffected LotSeverity
NCR-60462InspectionFailPRD-7431AL-428Critical
NCR-13832CustomerComplaintPRD-8145AL-488Major
NCR-20340InternalAuditPRD-7457AL-877Minor
NCR-12571SupplierAuditPRD-8383AL-245Critical
opens
NCR-60462NonConformanceReports
  1. Open
  2. InContainment
  3. AwaitingDisposition
  4. DispositionApproved
  5. ClosedNoCAPA
  6. ClosedCAPAComplete
  7. Cancelled
NCRNumber
NCR-60462
Source
InspectionFail
AffectedItem
PRD-7431
AffectedLot
AL-428
Severity
Critical
Disposition
Accept
OpenedBy
RC

owner Quality Manager

awaitingdisposition · RC · 27 Sep

Go from the big picture to the records behind it. This example connects a report, its source view and one illustrative record.

Illustrative records. Connections follow the authored specification.

Controls and automation

System checks

incoming-inspection-trigger — appEventTrigger on external GoodsReceipts.record.created from scm-wms / scm-procurement looks up active InspectionPlan for Item × Stage = Incoming, applies SamplePlan, creates Inspections row, emails Inspector.

in-process-inspection-schedule — scheduleTrigger per InspectionPlans.Frequency enumerates active WorkOrderOperations, creates InProcess Inspections rows.

final-inspection-on-WO-complete — appEventTrigger on external WorkOrders.record.updated from manufacturing-erp (Status: Completed) creates Final Inspection row, emails Inspector.

ncr-creation-on-fail — appEventTrigger on Inspections.record.updated (Status: Fail / Conditional) creates NCR with derived Severity, copies defects, sets RootCauseRequired, emails Quality Manager.

capa-routing-on-major-issue — appEventTrigger on either NonConformanceReports.Severity=Major/Critical OR AuditFindings.Severity=Major/Critical creates CAPA with area-resolved Owner, routes to QualityManager for assignment, emails Owner + Quality Manager.

root-cause-analysis-prep — appEventTrigger on CAPAs.record.updated (Status: InProgress) creates placeholder RootCauseAnalysis with default Method, seeds sub-records (FiveWhysSteps or FishboneCategories), emails Quality Engineer.

audit-scheduling — scheduleTrigger per Audits.NextDueDate creates Audits row with Standard template, instantiates AuditChecklists, emails Auditor.

finding-corrective-action-due-reminder — scheduleTrigger daily at 08:00 digest of AuditFindings + CAPAs due within 7 days.

sample-plan-application — code node implementing ANSI Z1.4: takes LotSize, InspectionLevel, AQL, returns SampleSize / AcceptNumber / RejectNumber. Invoked by the Incoming and InProcess triggers.

training-required-after-ncr — appEventTrigger on NonConformanceReports.record.updated (Status: Closed AND Severity IN Critical, Major AND framework demands retraining) creates Trainings rows, emails trainee + manager.

capa-effectiveness-failed-reopen — appEventTrigger on CAPAs.record.updated (EffectivenessCheck NotEffective) flips Status to Reopened, routes back to Implementation with a fresh CAPATasks cycle, emails CAPA Owner + QualityManager. Integrations: inbound from scm-wms / scm-procurement (Receipt events), manufacturing-erp (WO Status events, WorkOrderOperations), scm-vendor-mgmt (Supplier master), and support-helpdesk (escalated complaints). Outbound to scm-inventory (Quarantine status changes on Containment), scm-vendor-mgmt (per-supplier quality dimension feeds the overall vendor scorecard), manufacturing-erp (Final Inspection Pass / Fail releases or holds WO completion stock), the document store (signed Inspection records, NCR PDFs, Audit reports, CAPA closure packets), and email (inspection assignment, NCR opened, CAPA due, audit scheduled, training required).

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