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ERP.AI Retail & E-commerce ERP

Retail & E-commerce ERP

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Modules

Sales & channelsBring store and online orders into one clear view of customer commitments. Products & pricingKeep sellable products, variants and prices consistent across the business. Inventory & fulfillmentKnow what is available and get the right goods to each customer. PurchasingKeep merchandise and materials arriving against the right supplier commitments.
Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs. Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances. FinanceConnect retail activity, supplier obligations and production costs to each company's books. ReportingSee sales, stock and financial results with their supporting detail.

Retail & E-commerce ERP

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Processes

Order to cashCarry the accepted order through shipment, invoice approval and cash application. Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice. Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.
Assemble to stockTurn released recipes and actual assembly work into accepted finished stock. Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase. Count and adjustCount a controlled stock population and review the exact quantity and value before correction.

Retail & E-commerce ERP

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Industries

Specialty retailKeep customer orders, store stock and online sales connected. Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.
Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale. Consumer electronicsFollow product identity, customer handover and financial results across channels.

Retail & E-commerce ERP

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Reference

Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities. Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business. Data modelExplore the records connecting retail orders, stock and financial results.
IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership. ImplementationPlan a rollout around orders, stock and the money behind each sale. AI assistants and APIHelp teams prepare work and understand retail exceptions.

Retail & E-commerce ERP

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All systems
Modules
Sales & channelsBring store and online orders into one clear view of customer commitments.Products & pricingKeep sellable products, variants and prices consistent across the business.Inventory & fulfillmentKnow what is available and get the right goods to each customer.PurchasingKeep merchandise and materials arriving against the right supplier commitments.Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs.Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances.FinanceConnect retail activity, supplier obligations and production costs to each company's books.ReportingSee sales, stock and financial results with their supporting detail.
Processes
Order to cashCarry the accepted order through shipment, invoice approval and cash application.Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Assemble to stockTurn released recipes and actual assembly work into accepted finished stock.Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase.Count and adjustCount a controlled stock population and review the exact quantity and value before correction.
Industries
Specialty retailKeep customer orders, store stock and online sales connected.Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale.Consumer electronicsFollow product identity, customer handover and financial results across channels.
Reference
Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities.Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business.Data modelExplore the records connecting retail orders, stock and financial results.IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership.ImplementationPlan a rollout around orders, stock and the money behind each sale.AI assistants and APIHelp teams prepare work and understand retail exceptions.
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Retail & E-commerce ERP References
AI assistants and API6 of 6
  • Roles and permissions1 of 6
  • Reports and insights2 of 6
  • Data model3 of 6
  • Integrations4 of 6
  • Implementation5 of 6
  • AI assistants and API6 of 6

AI assistants and API

Help teams prepare work and understand retail exceptions.

Assistants can help authorized people find information, prepare work and explain an exception. They use the same current entity, action and sensitive-field restrictions as the person or service they support. Verify available application actions and connected providers during implementation.

Teaching an agent the system

curl -s erp.ai/skill.md

Start with the platform skill, then verify the configured Retail & E-commerce ERP actions and response contracts. The skill document and website do not establish that a particular operational endpoint or provider integration is ready to use.

These are illustrative work requests, not a published endpoint contract. Verify supported actions, permissions and failure handling before operational use.

Machine requests, workflows, agents and model usage follow the published metering rules. Ordinary manual work in the official interface is free. Review pricing, configure restricted service identities and inspect usage as responsibilities grow.

Agent setup guideRoles and permissions
# Example work after configuration $ curl -s erp.ai/skill.md | paste into your agent › Show the accepted order changes awaiting Sales Manager review. › Explain which store and online orders have claimed this SKU. › Summarize the goods still awaiting pickup or actual dispatch. › Trace this gross collection through its fees and bank payout. › Show why the pending refund cannot yet be treated as settled. › Prepare the remaining eligible invoice quantities for review. › Explain the material and cost still outstanding on this kit job.

What an agent typically does here

Sales Associate's assistant

Prepares customer follow-up, offers and order updates from permitted store or online purchase history.

acts as Sales Associate

Channel Order ReviewChannelOrders
StatusReceivedPendingReviewConflictCancellationRequested
Received
CO-40474CHN-5498
CO-36069CHN-7884
PendingReview
CO-39280CHN-1294
CO-96352CHN-2331
Conflict
CO-69673CHN-2141
CancellationRequested
CO-59237CHN-5540
Sales Manager's assistant

Summarizes the accepted order, material changes and commercial questions for independent review.

acts as Sales Manager

Sales Orders Awaiting ApprovalSalesOrders
Submitted
  • SO-33251 ACC-110
  • SO-30649 ACC-130
  • SO-51821 ACC-150
  • SO-45956 ACC-120
  • SO-40361 ACC-110
SO-33251
Account
ACC-110
Channel
CHN-3885
FulfillmentMode
StoreHandover
NetTotal
330
CreditReview
CR-20786

Approval waits for the sales manager.

Purchasing Manager's assistant

Follows approved commitments, remaining supplier quantities and receipt or bill exceptions.

acts as Purchasing Manager

Purchase Approval QueuePurchaseOrders
Submitted
  • PO-40235 VND-046 280 13 d
  • PO-85817 VND-217 740 8 d
  • PO-35140 VND-179 760 3 d
  • PO-21177 VND-197 780 4 d
  • PO-80452 VND-124 420 2 d
PO-40235
Supplier
VND-046
OrderDate
04 Sep
CurrentTotal
590
ApprovalBasis
280
Status
Submitted

Approval waits for the purchasing manager.

Fulfillment Operator's assistant

Helps locate the current receiving, pick, handover, dispatch and return instructions for assigned work.

acts as Fulfillment Operator

My Pick TasksPickTasks
YouStatusAssignedInProgressPartiallyPickedException
Assigned
PT-11615SOL-1429560 picked quantity
PT-38885SOL-9684760 picked quantity
InProgress
PT-78733SOL-608170 picked quantity
PT-82769SOL-963680 picked quantity
PartiallyPicked
PT-45495SOL-6764410 picked quantity
Exception
PT-20814SOL-1138500 picked quantity
Warehouse Manager's assistant

Summarizes stock availability, claims, count differences and fulfillment or return exceptions.

acts as Warehouse Manager

My Pick TasksPickTasks
YouStatusAssignedInProgressPartiallyPickedException
Assigned
PT-11615SOL-1429560 picked quantity
PT-38885SOL-9684760 picked quantity
InProgress
PT-78733SOL-608170 picked quantity
PT-82769SOL-963680 picked quantity
PartiallyPicked
PT-45495SOL-6764410 picked quantity
Exception
PT-20814SOL-1138500 picked quantity
Production Manager's assistant

Prepares recipe, release, terminal acceptance and work-closure reviews with the relevant remaining quantities and decisions.

acts as Production Manager

Production ScheduleWorkOrders
StatusPendingApprovalReleasedInProgressPartiallyCompletedPendingClose
09 Sep WRH-140 WO-20034, 09 Sep to 15 Sep, PendingApproval WO-50671, 12 Sep to 14 Sep, InProgress WO-71345, 16 Sep to 19 Sep, PartiallyCompleted WRH-130 WO-33448, 17 Sep to 26 Sep, Released WO-88250, 23 Sep to 27 Sep, PendingClose WRH-110 WO-62693, 12 Sep to 19 Sep, PendingApproval WO-20034WO-33448WO-50671WO-71345WO-88250WO-62693 today · 17 Sep
  • WRH-140: WO-20034, 09 Sep to 15 Sep, PendingApproval
  • WRH-130: WO-33448, 17 Sep to 26 Sep, Released
  • WRH-140: WO-50671, 12 Sep to 14 Sep, InProgress
  • WRH-140: WO-71345, 16 Sep to 19 Sep, PartiallyCompleted
  • WRH-130: WO-88250, 23 Sep to 27 Sep, PendingClose
  • WRH-110: WO-62693, 12 Sep to 19 Sep, PendingApproval
Production Operator's assistant

Helps find released instructions and report actual material, time and operation results.

acts as Production Operator

Production ScheduleWorkOrders
StatusPendingApprovalReleasedInProgressPartiallyCompletedPendingClose
09 Sep WRH-140 WO-20034, 09 Sep to 15 Sep, PendingApproval WO-50671, 12 Sep to 14 Sep, InProgress WO-71345, 16 Sep to 19 Sep, PartiallyCompleted WRH-130 WO-33448, 17 Sep to 26 Sep, Released WO-88250, 23 Sep to 27 Sep, PendingClose WRH-110 WO-62693, 12 Sep to 19 Sep, PendingApproval WO-20034WO-33448WO-50671WO-71345WO-88250WO-62693 today · 17 Sep
  • WRH-140: WO-20034, 09 Sep to 15 Sep, PendingApproval
  • WRH-130: WO-33448, 17 Sep to 26 Sep, Released
  • WRH-140: WO-50671, 12 Sep to 14 Sep, InProgress
  • WRH-140: WO-71345, 16 Sep to 19 Sep, PartiallyCompleted
  • WRH-130: WO-88250, 23 Sep to 27 Sep, PendingClose
  • WRH-110: WO-62693, 12 Sep to 19 Sep, PendingApproval
Accountant's assistant

Traces gross collections, invoice applications, processor entries, fees, payouts and remaining reconciliation differences.

acts as Accountant

Processor ReconciliationProcessorSettlements
StatusObservedMatchingPendingApprovalUncertainDisputed
Observed
PS-73867PA-110
PS-18682PA-140
Matching
PS-36733PA-110
PendingApproval
PS-90219PA-110
Uncertain
PS-91180PA-130
Disputed
PS-95968PA-130
Finance Manager's assistant

Prepares invoice, credit, refund, variance and period-review information with its current source balances and unresolved issues.

acts as Finance Manager

Purchase Approval QueuePurchaseOrders
Submitted
  • PO-40235 VND-046 280 13 d
  • PO-85817 VND-217 740 8 d
  • PO-35140 VND-179 760 3 d
  • PO-21177 VND-197 780 4 d
  • PO-80452 VND-124 420 2 d
PO-40235
Supplier
VND-046
OrderDate
04 Sep
CurrentTotal
590
ApprovalBasis
280
Status
Submitted

Approval waits for the purchasing manager.

Admin's assistant

Helps prepare restricted configuration and diagnostics without granting business approval authority.

What it cannot do alone

An assistant cannot provide a required independent human approval, invent customer acceptance or treat an uncertain provider response as confirmed money. It cannot promise goods already held or committed to another order, receive the same finished kit twice, or release a refund without its eligible source and decision.

Keep missing costs, unresolved identities and external outcomes visible. Repeated requests retain the same economic transaction and existing claims. A shared walk-in customer record does not permit one purchase to spend another customer’s credit. Reports, exports and summaries retain current access restrictions.

Metering

Machine requests, workflows, agents and model usage follow the published metering rules. Ordinary manual work in the official interface is free. Review pricing, configure restricted service identities and inspect usage as responsibilities grow.

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